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Hostage Crisis Negotiations - Level III  


The third in a series of three progressive courses, IPTM’s Hostage Crisis Negotiations–Level III course has been developed to further enhance your negotiation skills while affording the team leader an opportunity to develop or hone the skills necessary to lead a team during complex negotiations.

We will explore the roles of the team leader, including development and management of the team, team operation, and interaction with command and tactical personnel. Methods for creating and implementing a rigorous training day for the agency negotiation team will be examined–from developing ideas and scenarios to the training announcement.

You will gain an in-depth understanding of how rapport and empathy impact the negotiator and the negotiation process. We will also discuss how the growing impact of today’s technology and communication tools–such as social media–can affect negotiations.

A presentation by a special operations wounded warrior will help us examine the effects of PTSD and methods of responding to it.

Topics Include

  • Recognizing and utilizing today’s technology and communication tools
  • Team leader function:
    • Team development
    • Scene management
    • Team management and support
    • Interfacing with responding elements (command, tactical and other personnel)
  • Exploring PTSD and the negotiator response
  • Negotiating with an officer in crisis
  • Advocating for the team
  • Ongoing team training, documentation and scenario development
  • Positive and negative aspects of the media
  • Recruiting non-officer resources and their application on the scene, including:
    • Third-party intermediators
    • Dispatchers
    • Psychologists
    • Citizen academy
    • Actors
  • The impact, reciprocity, reciprocal agreements, and resources of the protracted incident


Sworn members of law enforcement and corrections, hostage negotiators, patrol officers, military investigative personnel, non-law enforcement members of a crisis negotiation team, mental health professionals and clergy members supporting law enforcement activities

Course Length

40 hours


You must have successfully completed IPTM’s 40-hour Hostage Crisis Negotiations–Level I and the 40-hour Hostage Crisis Negotiations–Level II courses, or their equivalents, and have knowledge of team operation, team roles, intelligence development and response. This class is not recommended for students who have not had previous negotiation training.

Related Courses

What Our Students Are Saying

  • “Doing team leader position in scenario was very helpful. Good course; learned a lot of things to take back to my agency.” – Sgt. M.C.
  • “Overall great speakers. Kept the group engaged which made it very interesting.” – Det. V.C.
  • “Sitting in different roles and walked away feeling comfortable about the responsibility of all roles on the team. Jim is a great instructor – Job well done!” – Officer R.B.
  • “The instructors are invested and really care about this topic and our training success.” – Det. R.P.


Hostage Crisis Negotiations - Level III
    9/9/2019 - 9/13/2019 Jacksonville  Florida    
Class times:  8:00 AM to 5:00 PM Fee: $795.00
Hotel and Location Information:  IPTM - University of North Florida
Adam W. Herbert University Center, 12000 Alumni Drive, Jacksonville, FL  32224
Instructor(s): James McDonald