Course Catalog > Professional Education > Business Management

EFFECTIVE BUSINESS COMMUNICATION: STRATEGIES FOR SUCCESS

Learning Outcomes Student Profiles Program Schedule Register Now
Program Overview
In the workforce, it is important to communicate with a professional tone. Doing so can avoid confusion, convey your ideas more quickly, and communicate more efficiently. Professional writing is geared toward informing or persuading your audience and being courteous with everyone's time.
Learning Outcomes
This unit is broken down into four modules: Grammar (writing in complete sentences and avoiding run-ons, parallel structure, agreement issues, pronoun shifts, and commonly confused words); Concision (simplifying, trimming the fat, active vs. passive voice, avoiding redundancy, staying relevant, and having a strong main point); Punctuation (commas for joining FANBOYS, commas and clauses, commas and interjections, commas and coordinating adjectives, the Oxford comma, commas and non-essential elements, dashes, parentheses, apostrophes, colons, semi-colons); and Tone (purpose, audience, choice, diction, professional emails, PPPP-Plan, parallel structure, ethos, logos, pathos, misplaced modifiers, dangling modifiers, and proofreading). Upon successful completion of your course, you will be better prepared to use written communication in a professional environment.
Student Profiles
This course is designed for those interested in learning more about how correspond in business emails using proper grammar, punctuation, a professional tone, and writing with concision.
Program Schedule
Effective Business Communications is online and self-paced and is 8 hours. It includes 4 videos, 4 quizes, and one writing assignment.

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