Professional Education   

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As the world becomes increasingly more complicated, so does the need for innovative, automated ways of learning and problem solving. Companies will either embrace AI/ML today or get left behind tomorrow. Successful organizations rely on professionals who can build and manage complex systems to provide solutions and insights that take into account millions of data points, variations, anomalies, and potential outcomes to create strategic competitive advantage.

• Understand what it means for a machine to possess (some level of) general intelligence
• Compare and contrast biological and artificial brains
• Distinguish between various approaches to artificial intelligences in gaming (e.g. chess)
• Recognize common interaction with AI in society
• Reflect upon ideas relating to the Turing Test and how it relates to modern society
• Distinguish between supervised and unsupervised learning
• Describe a variety of approaches to machine learning
• Understand the different types of artificial neural networks
• Select an appropriate type of neural network for a given application

Artificial Intelligence (AI) applications are a ubiquitous feature of daily life. AI is used in marketing to create targeted advertisements. It is the technology that makes deep-fake videos possible. It is even used in art and music. Machine learning (ML) is an important approach to AI technology. You may have heard the phrase neural network discussed at your place of work. Whether you work in healthcare, real estate investing, manufacturing, or any of numerous fields where automation is occurring, you could benefit from introductory knowledge of AI and ML. This course is designed to give you an engaging, hands-on introduction to important topics in AI and ML. Digital literacy and a basic knowledge of mathematics are helpful but not required. All that is required is a willingness to learn. This course does not have any pre-requisites. Class will meet once a week in the evening from 6pm until 9pm for ten weeks. Expect approximately one hour of study outside of class per week. 

Understand the benefits AI/ML can offer your business or organization. Distinguish between various deep learning approaches and methodologies and identify the appropriate type of artificial neural networks for a given problem or application. Provide invaluable access to data-driven decision making for more innovative, competitive solutions. Prepare to sit for the AI-100 professional designation exam and/or the MS AI-102 professional designation exam on your way to working as a Microsoft AI Engineer.

This course runs one day a week for 10 weeks over Zoom, from 6-9pm. 

   Session 4 :: Optimization   

   Session 5 :: Uncertainty     

   Session 6 :: Regression     

   Session 7 :: The Feed-Forward Neural Network     

   Session 8 :: Clustering     

Dr. Brian Knaeble  

Dr. Kneable received his PhD in mathematics in 2012 from the University of Utah where he studied mathematical statistics. He has worked as a statistical consultant, and his research has focused on the mathematics of sensitivity analysis for casual inference from observational data. Dr. Kneable is the Program coodinator for Compuational Data Science at Utah Valley University. He has published extensively in a variety of scientific journals relating to big data analysis. He enjoys teaching basic mathematics, statistics, computer science, and data science to non-traditional students.

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In this program, you will learn the fundamentals of cloud computing, security considerations, compliance requirements, architectural principles, and how to develop practical applications and solutions on the AWS platform.

Participants learn to utilize the Well-Architected Framework for building high-performing, resilient, secure, and efficient infrastructures on AWS. As an AWS Certified Cloud Practitioner, you will be prepared to evolve to more advanced Architect, Operations, and Developer roles.

Modules in this course are designed to help you discover and utilize AWS’s Well-Architected Framework, learn how to build high-performing, resilient, secure, and efficient infrastructures in the cloud with AWS. Prepare to sit for the AWS Certified Cloud Practitioner (AWS-CP) professional designation exam.

This is an online self-paced course.

• Cloud: Executive Briefing 
• Cloud Computing: The Big Picture
• Fundamentals of Cloud Computing
• Cloud Certifications: AWS Certified Cloud Practioner
• Fundamental Cloud concepts for AWS
• Understanding AWS Core Services
• Launch and Configure an EC2 Instance with the Wizard
• Configure Lifecycle Rules for Amazon S3
• Introduction to Security and Architecture on AWS
• Create and Manage Users with AWS IAM
• Deploying a Static Site on AWS

• Architecting for Reliability on AWS
• Architecting for Security on AWS
• Architecting for Cost on AWS
• Architecting for Operational Excellence on AWS
• Architecting for Performance Efficiency on AWS

Cynthia Krebs      Professor | UVU Information Systems & Technology

Cynthia Krebs serves as Program Director and Professor of Information Management and Business & Marketing Education in the Information Systems & Technology Department at Utah Valley University. She is a WBEA Outstanding Educator Award, College of Technology & Computing Scholar Award, and School of Business Faculty Excellence Award recipient.  She has previously served as Executive Board Member of the University Advisory Council on Teacher Education (UACTE), as President of the Utah Business and Computer Education Association (UBCEA), and as Computer Workshop Chair for the Women's Business Enterprise Alliance (WBEA).  She has published multiple texts on Microsoft Office software, consulted with various government and business clients, and has presented extensively at the local, regional, and national levels to numerous professional and business organizations, and is IC3 Computing Fundamentals certified.

     Learning Outcomes   Program Schedule   Instructor Bio   Register Now 

Utah Valley University Executive Education is pleased to be the new administrator for the Utah Certified Public Manager® Program. This program strengthens the professional performance of current and future public and non-profit managers. UVU Executive Education is excited to deliver this program in collaboration with expert faculty from the UVU Woodbury School of Business, Department of Communication,  and UVU College of Health and Public Service.

Certified Public Manager® is a professional designation granted by nationally accredited programs in state and federal governments. The CPM Program increases the capacity of its participants to effectively lead people, manage work processes and develop self-mastery.

The Utah CPM® Program consists of 3 Courses addressing a range of leadership and management skills. Participants in the CPM® Program will enhance their personal leadership strengths, broaden their intergovernmental networks, take advantage of competency-based learning, and increase their effectiveness.

The Certified Public Manager® program is a nationally accredited comprehensive management development program open to managers in non-profit, federal, state, and local government agencies. The program’s primary goal is to improve the performance of public sector managers and the organizational performance of state, local and federal governments. Courses 1 and 2 must be completed before registering for Course 3.

Enhanced leadership skills and developed management strategies and imporoved performance.

Steven Sylvester

Steven Sylvester PhD serves as Assistant Professor in the Department of History and Political Science at Utah Valley University. He previously served as Graduate Teaching Assistant at University of Kansas.   Steven earned his PhD in Political Science from University of Kansas, his Master of Science and his Bachelor of Science in Political Science from California State University – Chico.

     Learning Outcomes   Program Schedule   Instructor Bio   Register Now 

The Utah Certified Public Manager (CPM) Program is delivered through collaboration with expert faculty from the UVU Woodbury School of Business, Department of Communication, and UVU College of Health and Public Service. CPM is a professional designation granted by nationally accredited programs in state and federal governments. The CPM Program increases the capacity of its participants to effectively lead people, manage work processes, and develop self-mastery. The Utah CPM Program consists of 3 courses addressing a range of leadership and management skills. The three course include CPM Management, CPM Leadership, and CPM Capstone. You can register for CPM Leadership and CPM Management when available. You can only register for CPM Capstone once you have completed the CPM Leadership and CPM Management courses. 

To become a Certified Public Manager, participants must complete all sessions in each of the 3 required courses for a total of 300 hours. If you are an agency requiring an invoice to enroll several participants into this program or if your agency is paying for you to attend this program, please contact schapple@uvu.edu.

The Certified Public Manager® program is a nationally accredited comprehensive management development program open to managers in non-profit, federal, state, and local government agencies. The program’s primary goal is to improve the performance of public sector managers and the organizational performance of state, local and federal governments. CPM Leadership and CPM Capstone are required for the full completion of this program.

• Identify types of diversity in the workplace, including differences based on primary factors (such as sex, age, religion, national origin, color, physical ability) and secondary factors (which include education, socio-economics, domestic composition, professional identity, and regional differences).
• Identify personal behaviors and perceptions using an evaluation instrument and analyze actual and potential effects on a work unit.
• Assess the impact of management policies and practices on workplace culture and behaviors. Explain positive and negative impacts of each.
• Differentiate between “culture-specific” and “culture-general” and describe value orientations and patterns of the latter that affect workplace behavior.
• Employ management strategies to capitalize on different personal values and styles.
• Employ management strategies to capitalize on individuals’ workplace strengths to create an effective work unit.
• Exercise skills to address cultural and value-driven behavioral patterns that are disruptive to workplace productivity.

Ruthann Cunningham         Assistant Professor | UVU

Ruthann Cunningham is an Assistant Professor of Healthcare Administration in the Department of Public and Community Health at Utah Valley University. Prior to being a full-time professor, Ruthann was a Population Health Network Engagement Leader and consultant for Intermountain Healthcare. She consulted with five of the largest Utah healthcare systems and over 25 independent provider clinics on population health strategy, value-based care, data, analytics, and community leadership. Ruthann led initiatives to train leaders on ways to reduce healthcare costs and improve patient outcomes. In addition, she collaborated on the initial startup of a not-for-profit generic pharmaceutical company, now known as Civica RX.

Ruthann earned a BS degree in Fitness and Wellness Management and MS degree in Exercise Science from Brigham Young University. She has a DHSc in Health Science with an emphasis in Leadership and Organizational Behavior from A.T. Still University.

     Learning Outcomes  Student Profiles   Program Schedule   Instructor Bio    Register Now 

Salesforce is the world’s leading cloud-based customer relationship management (CRM) platform, utilized by 150,000+ companies worldwide to power their sales, marketing, commerce, customer service, IT, and other functions. 

This program trains Salesforce Administrators capable of managing the application’s suite of products, services, apps, and solutions to solve business problems for small businesses to tech giants like Google and Facebook. The Salesforce economy is predicted to create 9.3 million jobs and $1.6 trillion in revenues by 2026.

As a Certified Salesforce Administrator, you’ll be at the center of creating and maximizing your organization’s  systems, processes, automation, workflow, analytics, reporting, collaboration, and productivity. 

Utah Valley University and World Tech Academy have joined forces to help students get a career in the tech industry. 

• Length: 8 weeks
• Structure: 2 hrs/class, 2 classes/week
• No prior Salesforce Experience required

Students who complete this course get a Non-Credit Certificate of Completion from Utah Valley University.

Register Here

• Salesforce Configuration & Setup
• Basic Administration
• Force.com Architecture
• Data Management
• Salesforce Security Systems
• Users, Profiles, Permission Sets, Org-Wide and Role-based Sharing Rules, Account & Sales Teams
• Salesforce Automation and Workflow Rules
• Approval Processes
• Process Builder
• Reports and Dashboards
• Analytics

   This class is held on week days. There are two classes a week held for two hours each for a period of 8 weeks.

   2023 Classes:

      April 11, 2023

      July 5, 2023

      October 4, 2023

Greg Larsen has been working in Salesforce since 2008. With experience both as a user/sales leader and as a Salesforce Admin, Greg can provide a unique perspective to businesses and students. He is currently the VP of Revenue Operations at Straker Lingotek, a Lehi-based SaaS company and a managing partner at World Tech Academy. Through WTA, Greg has been involved in training and mentoring over 100 Salesforce Administrators. Greg's focus while teaching is to show the career potential and possibilities that learning the Salesforce ecosystem will open for students. 

Register Here

     Learning Outcomes   Student Profiles   Program Schedule   Instructor Bio   Register Now 

The demand for legal services and aid is higher than ever. Professionals with the education and experience, and who have met the testing requirements may serve as a Licensed Paralegal Practitioner (“LPP”) in one or more areas, including Family Law, Landlord / Tenant Law, and/or Debt Collection Law. All LPP candidates must also pass the Ethical Rules for LPPs exam.

The LPP program provides coursework in Utah statutes, rules, and other laws governing each of the areas above. It includes the substantive law, forms, and procedures utilized by LPPs in assisting people. The Ethics course covers topics such as the unauthorized practice of law, conflicts of interest, confidentiality, client funds, professionalism, and the disciplinary process.

Exams are offered by the Utah State Bar and all requirements must be complete prior to practicing law.

The course is required for anyone planning to take the LPP Debt Collection Law Licensing Exam offered by the Utah State Bar. For all the requirements to become a Licensed Paralegal Practitioner, please see Rule 15-703 of the Utah Rules of Professional Responsibility for LPP's. For more detailed information about becoming a licensed paralegal practitioner visit the Utah State Bar website.

• Introduction to Debt Collection Law 
• Debt Collection Law
• Fair Debt Collection Practices act

• Debt Collection Forms
• Utah Rules of Civil Procedure
• The Summons
• The Complaint
• Counterclaims
• Motion to Set Aside Judgment
• Motion to Stay Enforcement of Judgment
• Satisfaction of Judgment  

Jacob Kent      

Jacob Kent graduated from the University of Idaho College of Law in 2011.  He started his legal career representing victims of domestic violence with protective orders, divorce, and custody actions.  Jacob joined Utah Legal Services in 2014 as a staff attorney.  He currently works in its housing and consumer units.  He represents tenants in housing authority administrative proceedings.  He also represents tenants in state eviction proceedings, including tenants that live in federally subsidized properties, section 42 properties, and mobile homes.  Jacob is currently a member of the Utah State Bar, Utah Court Committee on Resources for Self-represented Parties, and Adjunct Faculty Member of Utah Valley University.

 Learning Outcomes  Student Profies  Program Schedule   Instructor Bio   Register Now 

The Digital Literacy Course is a self-paced online program powered by Pluralsight with a UVU faculty facilitator. In this course, students learn how to utilize digital tools to produce projects, solve problems, and enhance communications. Digital tools covered include the Microsoft Office Suite: Word, PowerPoint, Publisher, Vision, and Excel. Students learn to collaborate through Outlook, Microsoft Teams, and Skype, and grow their creative skills using Adobe Photoshop Fix and Illustrator. In addition, students learn to access data by using a basic SQL database, how to create a basic website using HTML and CSS, and the fundamentals of information security.

The Digital Literacy Course is designed for anyone looking to expand their digital knowledge and abilities by exploring a variety of tools and software.

This course will take 16 weeks to complete.

Students learn to utilize digital tools to effectively collaborate, solve problems, complete projects, and create content. Digital tools that are covered include:

• Microsoft Office Suite; Word, PowerPoint, Publisher, Vision, and Excel
• Outlook, Microsoft Team, and Skype
• Adobe Photoshop Fix and Illustrator
• SQL database
• HTML and CSS

This is an online self-paced course housed on Canvas and Pluralsight. It will take 16 weeks to complete the 60 course hours.

This session will take place over weeks 1 -3

• Window 10
  • Desktop Environment
  • Control Panel
  • Power User Applications
  • Administrative Applications
  • Installation
  • Upgrade
  • Features and Window Store Applications
  • Security
  • Antimalware and System Services
  • File Systems and Data Encryption
  • File Sharing
  • Printer Sharing
  • Storage
  • Hardware Management
  • Maintenance and System Optimization
  • Accounts
  • Networking
  • Backup and Recovery
  • Troubleshooting
  • MTA Certification Overview 

This session will take place over weeks 4-6

• What's New in Office 2019
• Word 2019 Essentials
• PowerPoint 2019 Pro
• Publisher 2019
• Vision 2019 Essentials
• Excel 2019 Essentials
• Outlook 2019 Pro

This session will take place over weeks 7-8

• Writing in the Workplace: Email, Memos, Reports, and Social Messaging
• Effective Email Communication
• Communications: How to Talk, Write, Present, and Get Ahead!

This session will take place over week 9

• Microsoft Teams
• Using Skype for Business

This session will take place over weeks 10-11

• Illustrator CC Fundamentals
• Adobe Photoshop fix Fundamentals
• Getting Started with Google Sheets

This session will take place over weeks 12-13

• Databases: Executive Briefing
• SQL: Creating Tables, Selecting, Inserting, and Deleting Date
• Introduction to SQL

This session will take place over weeks 14-16

• HTML and CSS: Creating a Basic Website
• HTML Fundamentals
• The Information Security Big Picture 

Cynthia Krebs          Program Director and Professor | UVU

Cynthia Krebs serves as Program Director and Professor of Information Management and Business & Marketing Education in the Information Systems & Technology Department at Utah Valley University. She is a WBEA Outstanding Educator Award, College of Technology & Computing Scholar Award, and School of Business Faculty Excellence Award recipient.  She has previously served as Executive Board Member of the University Advisory Council on Teacher Education (UACTE), as President of the Utah Business and Computer Education Association (UBCEA), and as Computer Workshop Chair for the Women's Business Enterprise Alliance (WBEA).  She has published multiple texts on Microsoft Office software, consulted with various government and business clients, and has presented extensively at the local, regional, and national levels to numerous professional and business organizations, and is IC3 Computing Fundamentals certified.

Cynthia earned her MS degree in Business Management & Managerial Economics from Utah Valley University and her BS degree in Business Teacher Education from Utah State University.  

Learning Outcomes   Program Schedule   Instructor Bio   Register Now 

The Econ Development 101 course is for economic development professionals, elected officials, municipal staff, or professionals working within the public sector who want to become more effective at growing and promoting their community. The course focuses on key factors and the underlying theories that are vital to growing a community. Participants will learn from real-world examples that demonstrate economic development theories in practice. Theories covered include business expansion & retention, strategic planning, workforce development, financing, marketing your community, tax increment financing, the incentive process, and site selection. All sessions are online and via Zoom. During these live sessions, you will interact with instructors, participate in small group work, and have networking opportunities for a high touch learning experience.

Whether you’re new to Economic Development or a seasoned professional, the UVU Certificate in Economic Development can help you gain the knowledge and skills needed in:

• Community Development Entrepreneurship
• Business Retention & Expansion
• Finance
•  Strategic Planning
•  Redevelopment Area Creation
•  Real Estate Development Workforce Development
• Neighborhood Development Strategies
• Marketing

 Let us help you and your community move forward with this five session course culminating with a Thursday/Friday event.

Modules in this program focus on powerful emotional intelligence topics, principles, strategies, and best practices for leaders, managers, professionals, and entrepreneurs.  All sessions are held in person at UVU's Lehi Campus or may also be attended live online via Zoom.  Sessions are presented in a highly interactive format that enables participants to easily engage with the instructor and other participants, including joining in small group work and networking opportunities.

Sessions will be held on 8/25, 9/22, 10/27, 11/16-17. The session on 11/16 will be held 1:00 pm - 5:00 pm

• Basic Understanding of Economic Development
• Know Your Community
• Economic Development Strategic Planning

• Business Expansion and Retention Program (BEAR Program)
• Workforce Development
• Entrepreneurship and Small Business Development Economic Development
• Neighborhood Development Strategies

• Real Estate Development and Reuse
• Economic Development Credit Analysis or Financing

   Session 4: Thurs, November 16^th, 1:00 pm – 5:00 pm

• Community Development and CRAs/Incentive Process

• Economic Development Marketing and Attraction (Community)
• Marketing (Business/Site Selectors)
• Technology-Led Economic Development

Marlin Eldred     

Mr. Marlin Eldred has vast experience in municipal, county and private economic development. Specifically, he has served over 16 years helping private and public entities expand their economic programs. Most recently, he is the Economic Development Director of Lehi City where he is responsible for business retention and recruitment, downtown revitalization, commutnity engagement and helping to create a better quality of life for Lehi residents.

As the President and CEO of Economic Development Planning Group, he worked with numerous rural communities and counties in the State of Utah. Projects include contract negotiations, Economic Development Strategic Planning, meeting facilitation and consensus building, Community Development Area Creation, Sales Tax Leakage Study and more. With his diverse background, Mr. Eldred can help municipalities determine the realities of where they are with economic development, create a feasible path and generate goals to accomplish desired outcomes.

     Learning Outcomes   Student Profiles   Program Schedule   Instructor Bio   Register Now 

One of the key drivers of customer loyalty is the trustworthiness of a company’s product or service. The greater the level of brand trust the greater the tendency of consumers to continue buying the same brand of goods over competing brands. Digital Marketing plans are certainly utilized to increase these levels of trust and loyalty. But Facebook, Google, Amazon, and Yelp reviews can be tainted by counterfeits, and social media likes can be bought and sold with the click of a mouse, and consumers know it! So how does a company create an authentic and persuasive message about its products and services? By leveraging something they already have - employees and customers!

Brands who learn to tap into the evangelicals in their immediate fan base, see increased brand awareness, engagement, and conversion rates. Utilizing content created by loyal employees and the “Fan Boys/Fan Girls” of a product or service amplifies social proof and credibility. Bringing your brand’s promises into perspective by implementing advocacy programs as a marketing tool is a must in today’s brand-saturated world.

Employee advocates are nearly three times more likely to tell others that they are proud to work for the company and almost twice as likely to understand the vision of the organization. Employees who intentionally advocate create additional, on-brand reach and awareness otherwise unavailable to the brand. In recent studies, 85% of consumers were found to find fan-created content more influential than brand photos and videos. In fact, these studies also show that consumers are “2 times more likely to share their own content on social media because they want a friend to know about a brand, while only 14% of brands indicated this being a key reason which they believed motivated such sharing.”

Throughout this program, you will gain invaluable insights from leading research and best practices on how to implement employee and customer advocacy and influencer programs to leverage free and low-cost marketing strategies by turning your attention inward. Learn to tap into your current resources and gain trust and loyalty for your brand.

In this program you will:

● Discover the power of user-generated content and storytelling

● Understand how social media algorithms favor authentic content

● Assess current brand vision awareness and its connection and availability to employees and customers

● Learn innovative methods to create employee and customer advocacy programs

Everyone should be on board with the idea that they can participate in the employee advocacy program. All employees, from managers to administrative staff and those who work in the warehouse, should be trained on how to be an advocate for their company.  

In this course, there are 5 sessions that are 3 hours each that are offered in person or through Zoom.

   Session 4 :: The Power of Employee Advocacy

   Session 5 :: The Power of Customer Advocacy

Amy Ewell    Mountainland Region CTE Pathway Coordinator

Amy Ewell is an industry-experienced business educator and CTE advocate. Currently the Mountainland Region CTE Pathway Coordinator, Amy represents seven school districts (Nebo, Provo, Alpine, Park City, North Summit, South Summit, and Wasatch), four charter schools (American Leadership Academy, Freedom Preparatory Academy, and Utah Academy of Sciences/Merit), MTECH and UVU. Amy was previously awarded the 2020/2021 Teacher of the Year and Crystal Apple Award for 2019/2020 at The Advanced Learning Center. As a current member of the USBE Business Advisory Committee, Amy recently helped rewrite the strands and standards for Digital Marketing and Business Law and taught multiple USBE-sponsored Digital Marketing Bootcamp summer courses to facilitate L1 endorsement applications. Amy received her bachelor's degree in Advertising at Brigham Young University.

     Learning Outcomes   Student Profiles   Program Schedule   Instructor Bio   Register Now 

One of the key drivers of customer loyalty is the trustworthiness of a company’s product or service. The greater the level of brand trust the greater the tendency of consumers to continue buying the same brand of goods over competing brands. Digital Marketing plans are certainly utilized to increase these levels of trust and loyalty. But Facebook, Google, Amazon, and Yelp reviews can be tainted by counterfeits, and social media likes can be bought and sold with the click of a mouse, and consumers know it! So how does a company create an authentic and persuasive message about its products and services? By leveraging something they already have - employees and customers!

Brands who learn to tap into the evangelicals in their immediate fan base, see increased brand awareness, engagement, and conversion rates. Utilizing content created by loyal employees and the “Fan Boys/Fan Girls” of a product or service amplifies social proof and credibility. Bringing your brand’s promises into perspective by implementing advocacy programs as a marketing tool is a must in today’s brand-saturated world.

Employee advocates are nearly three times more likely to tell others that they are proud to work for the company and almost twice as likely to understand the vision of the organization. Employees who intentionally advocate create additional, on-brand reach and awareness otherwise unavailable to the brand. In recent studies, 85% of consumers were found to find fan-created content more influential than brand photos and videos. In fact, these studies also show that consumers are “2 times more likely to share their own content on social media because they want a friend to know about a brand, while only 14% of brands indicated this being a key reason which they believed motivated such sharing.”

Throughout this program, you will gain invaluable insights from leading research and best practices on how to implement employee and customer advocacy and influencer programs to leverage free and low-cost marketing strategies by turning your attention inward. Learn to tap into your current resources and gain trust and loyalty for your brand.

In this program you will:

● Discover the power of user-generated content and storytelling

● Understand how social media algorithms favor authentic content

● Assess current brand vision awareness and its connection and availability to employees and customers

● Learn innovative methods to create employee and customer advocacy programs

Everyone should be on board with the idea that they can participate in the employee advocacy program. All employees, from managers to administrative staff and those who work in the warehouse, should be trained on how to be an advocate for their company.  

In this course, there are 5 sessions that are 3 hours each that are offered in person or through Zoom.

   Session 4 :: The Power of Employee Advocacy

   Session 5 :: The Power of Customer Advocacy

Amy Ewell    Mountainland Region CTE Pathway Coordinator

Amy Ewell is an industry-experienced business educator and CTE advocate. Currently the Mountainland Region CTE Pathway Coordinator, Amy represents seven school districts (Nebo, Provo, Alpine, Park City, North Summit, South Summit, and Wasatch), four charter schools (American Leadership Academy, Freedom Preparatory Academy, and Utah Academy of Sciences/Merit), MTECH and UVU. Amy was previously awarded the 2020/2021 Teacher of the Year and Crystal Apple Award for 2019/2020 at The Advanced Learning Center. As a current member of the USBE Business Advisory Committee, Amy recently helped rewrite the strands and standards for Digital Marketing and Business Law and taught multiple USBE-sponsored Digital Marketing Bootcamp summer courses to facilitate L1 endorsement applications. Amy received her bachelor's degree in Advertising at Brigham Young University.

     Learning Outcomes   Student Profiles   Program Schedule   Instructor Bio   Success Stories   Register Now 

The demand for legal services and aid is higher than ever. Professionals with the education and experience, and who have met the testing requirements may serve as a Licensed Paralegal Practitioner (“LPP”) in one or more areas, including Family Law, Landlord / Tenant Law, and/or Debt Collection Law. All LPP candidates must also pass the Ethical Rules for LPPs exam.

The LPP program provides course work in Utah statutes, rules, and other laws governing each of the areas above. It includes the substantive law, forms, and procedures utilized by LPPs in assisting people. The Ethics course covers topics such as the unauthorized practice of law, conflicts of interest, confidentiality, client funds, professionalism, and the disciplinary process.

Exams are offered by the Utah State Bar and all requirements must be complete prior to practicing law.

• Introduction to Ethics for Licensed Paralegal Practitioners
• Unauthorized Practice of Law
• Standards of Licensed Paralegal Practitioner Professionalism and Civility
• Mandatory Continuing Legal Education
• Licensed Paralegal Practitioner Discipline and Disability
• Standards for imposing Paralegal Practitioner Sanctions
• Licensing
• IOLPPTA Accounts
• Resolution of Fee Disputes

• Client-LPP Relationship Terminology
• Client-LPP Relationship
• Counselor
• Advocate
• Transactions with Persons Other than Clients
• Firms and Associations
• Public Service
• Information About Legal Services
• Maintaining the Integrity of the Profession  

Sharee Laidlaw      

Sharee Laidlaw teaches the Ethics for Licensed Paralegal Practitioners at Utah Valley University. In addition, she teaches Legal Ethics in the master’s in legal studies program at the S.J. Quinney School of Law at the University of Utah. She was admitted to the State Bar of California in 1990 and the Utah State Bar in 1994. Sharee clerked for the Ninth Circuit Court of Appeals in Pasadena California and worked for the Los Angeles County District Attorney’s Office before entering private law practice. Sharee has worked mainly in the areas of domestic law, private adoptions, probate, and estate planning in law firms and as a sole practitioner. After an 18-year career in the law, Sharee discovered her true calling when she began teaching in the Salt Lake Community College, Legal Studies program in 1997. Sharee served on two committees for the creation of the Licensed Paralegal Practitioner program through the Utah Supreme Court and Sharee believes that besides being a parent, teaching is the most important and rewarding job she has ever had. She received her Bachelor of Science degree in Speech Pathology from California State University-Los Angeles and her Juris Doctorate from Southwestern University School of Law in 1989.

     Learning Outcomes   Student Profiles   Program Schedule   Instructor Bio   Register Now 

The demand for legal services and aid is higher than ever. Professionals with the education and experience, and who have met the testing requirements may serve as a Licensed Paralegal Practitioner (“LPP”) in one or more areas, including Family Law, Landlord / Tenant Law, and/or Debt Collection Law. All LPP candidates must also pass the Ethical Rules for LPPs exam.

The LPP program provides coursework in Utah statutes, rules, and other laws governing each of the areas above. It includes the substantive law, forms, and procedures utilized by LPPs in assisting people. The Ethics course covers topics such as the unauthorized practice of law, conflicts of interest, confidentiality, client funds, professionalism, and the disciplinary process.

Exams are offered by the Utah State Bar and all requirements must be complete prior to practicing law.

• Unlawful Detainer
• The Notice
• Court - Complaint and Service
• Court - Answer and Counterclaim
• Court - Immediate Occupancy Hearing and/or Trial
• Return of Personal Property
• Utah Fair Housing Act
• Utah Fit Premises Act
• Mobile HOme Park Rights and the Eviction Process

• Form Overview 

Jacob Kent      

Jacob Kent graduated from the University of Idaho College of Law in 2011.  He started his legal career representing victims of domestic violence with protective orders, divorce, and custody actions.  Jacob joined Utah Legal Services in 2014 as a staff attorney.  He currently works in its housing and consumer units.  He represents tenants in housing authority administrative proceedings.  He also represents tenants in state eviction proceedings, including tenants that live in federally subsidized properties, section 42 properties, and mobile homes.  Jacob is currently a member of the Utah State Bar, Utah Court Committee on Resources for Self-represented Parties, and Adjunct Faculty Member of Utah Valley University.

     Learning Outcomes   Program Schedule   Instructor Bio   Register Now 

The Principles of Software testing course is an excellent hands-on learning experience designed to launch a career in manual software testing. Learn skills that can open doors to the tech industry from professionals with years of practical experience. You will gain the expertise, credibility, and confidence to take control of your career. This course will guide participants through a comprehensive curriculum, providing them with the knowledge and skills required to enter and advance in the software development industry as manual testers. At the completion of this course, participants will be able to develop a test plan, design, implement and execute software test cases using a variety of testing methodologies, and evaluate and report on the results of their tests. This course is a great fit for participants looking to jump into the tech industry by providing an in-depth examination of software testing skills. Basic digital literacy skills are required for this course.

At the completion of this course students should be able to develop a test plan, design, implement and execute software test cases using a variety of testing methodologies, and evaluate and report on the results of their tests. Students will work with several different types of tests and testing environments and will understand through case studies how to apply these to real life testing situations. They will be able to use risk analysis techniques to decide what to test and how to know when their testing is complete enough to ship a product with acceptable risk.

This Program is an online course held via Zoom Mon - Thurs from 6:00 PM - 9:00 PM over a course of 9 weeks.
 

Brett Barker    

Brett Barker serves as Learning and Development Specialist at Verisk Insurance Solutions.  He previously served as Quality Assurance and Testing Manager at Xactware Solutions.  He has also served as an Associate Software Quality Assurance (SQA) Engineer and SQA Analyst at Symantec.

Daniel Bean    

Daniel Bean serves as Scrum Master at Overstock.com.  He previously served as Scrum Master and Quality Assurance Tester for Medici Ventures.  He has also previously served as Mobile Application Tester/Quality Assurance for Xactware.  

Daniel Bean earned his AS degree in Computer Science from Snow College. 

     Learning Outcomes   Program Schedule   Instructor Bio   Register Now 

The Principles of Software testing course is an excellent hands-on learning experience designed to launch a career in manual software testing. Learn skills that can open doors to the tech industry from professionals with years of practical experience. You will gain the expertise, credibility, and confidence to take control of your career. This course will guide participants through a comprehensive curriculum, providing them with the knowledge and skills required to enter and advance in the software development industry as manual testers. At the completion of this course, participants will be able to develop a test plan, design, implement and execute software test cases using a variety of testing methodologies, and evaluate and report on the results of their tests. This course is a great fit for participants looking to jump into the tech industry by providing an in-depth examination of software testing skills. Basic digital literacy skills are required for this course.

At the completion of this course students should be able to develop a test plan, design, implement and execute software test cases using a variety of testing methodologies, and evaluate and report on the results of their tests. Students will work with several different types of tests and testing environments and will understand through case studies how to apply these to real life testing situations. They will be able to use risk analysis techniques to decide what to test and how to know when their testing is complete enough to ship a product with acceptable risk.

This Program is an online course held via Zoom Mon - Thurs from 6:00 PM - 9:00 PM over a course of 9 weeks.
 

Brett Barker    

Brett Barker serves as Learning and Development Specialist at Verisk Insurance Solutions.  He previously served as Quality Assurance and Testing Manager at Xactware Solutions.  He has also served as an Associate Software Quality Assurance (SQA) Engineer and SQA Analyst at Symantec.

Daniel Bean    

Daniel Bean serves as Scrum Master at Overstock.com.  He previously served as Scrum Master and Quality Assurance Tester for Medici Ventures.  He has also previously served as Mobile Application Tester/Quality Assurance for Xactware.  

Daniel Bean earned his AS degree in Computer Science from Snow College. 

Learning Outcomes   Student Profiles   Program Schedule   Instructor Bios    Success Stories    Register Now 

Mismanaged projects can cost a team, a department, or an organization everything. Leading companies recognize project management as a strategic competence that is indispensable to their business success. Highly skilled practitioners who are organized, passionate, and goal-oriented, who understand projects and their strategic role, and who can successfully drive progress and change are among their most valuable resources.

This program develops project managers and leaders who proficiently identify, plan, initiate, execute, measure, and can complete complex, real-world, mission critical projects in any industry. Participants prepare to take the Project Management Professional (PMP) exam, a professional credential recognized by leading organizations worldwide. PMP certification validates competency and expertise in the field and elevates career potential, with PMP credential holders earning 25% more on average than those without it.

PMP® certification is highly recommended for project managers and professionals currently working in the field as generalists, or as specialists in project planning, scheduling, delivery, reporting, etc., and for those looking to accelerate their careers and to enhance their skills and earning potential.  To earn PMP® certification, candidates must meet the education and experience requirements, agree to a professional code of conduct, and pass the exam.  For details on eligibility requirements, visit here.  For those interested in earning the Certified Associate in Project Management (CAPM®) eligibility, visit here. 

Bret Skousen MS      Professional in Residence, Woodbury School of Business | Utah Valley University
Bret Skousen serves as a Professional in Residence / Dean's Executive in Residence at the Woodbury School of Business at Utah Valley University.  He previously served as COO at MyFast PC/HFN/Bask, as EVP & Advisory Board Member at MX (MoneyDesktop), COO & Advisory Board Member at Tribaly (City Square), SVP at Mountain America Credit Union, and as Director at Black & Decker.  His 30+ years of executive leadership at these companies have resulted in a business acumen that is both broad and deep.  At tech companies, he created and executed corporate OD, Marketing, PR, and Business Development strategies which resulted in explosive growth.  He has implemented completely new sales, marketing, and product development processes from which the first product developed resulted in a 50%+ increase in profitability per user.  He has managed sales territories that consistently over-performed expectations by 15 - 20%.  As a testament to his passion for building high-performing executive teams, he was responsible for creating BDHHI University, where Black & Decker leaders are trained, groomed, and developed.  Bret earned his MS degree in Executive Leadership from the University of San Diego and his BS degree in Business from Brigham Young University.  He is also a Certified Executive Coach.

Connie Barker PhD MA PMP SHRM-SCP GPHR SHPR CEBS CMS FP–C      Regional Project Manager | ADP
Dr. Connie Barker serves as Adjunct Faculty at Utah Valley University.  She also serves as Regional Project Manager of GlobalView Americas Project Services at ADP.  She previously served as Supervisor of System Performance and as Implementation Consultant at ADP, as Data Manager with Galton Technologies, and as Quality Assurance Software Tester for Novell.  She also served as Adjunct Instructor at Columbia College teaching courses in Compensation, Benefit Systems, and Workforce Planning and Employment. Connie earned her PhD degree in Organization & Management from Capella University, her MA degree in HR Management, Training & Development from Webster University, and earned two BS degrees in Computer Science Information Systems & Business Management from Utah Valley University.

“The instructor was very experienced in the field.  I’ve realized I already know a lot more about project management than I thought I did and I've had some great conversations with other classmates, which has been enjoyable.”  - Aileen McIntosh | Business Owner & VP, Customer Experience

“The instructor does an amazing job at breaking down complex situations and processes into English.  It’s opened my eyes to what's possible with PMP certification. If/when I'm ever asked how I got my PMP certification, I'm pointing them to this class.”  - Rust Lyman | Software Implementation Professional

“I wasn't as familiar with project management prior to taking the class. I learned that the projects I have worked on do count toward my certification which makes me excited to take the exam when I am ready.  I like how engaging the instructor is with the class. She is experienced in the field, and I like hearing examples from her experience.”  - Natasha Byrd | Senior Oncology Technician

     Learning Outcomes   Student Profiles   Program Schedule   Instructor Bio   Register Now 

Organizations that properly manage their human capital are known to experience increased levels of productivity, employee job satisfaction, competitive advantage, and profitability.

Participants in this program prepare to sit for the SHRM-CP® or SHRM-SCP® designation exam. The course includes current HR topics, such as talent acquisition and retention, employee development and engagement, compliance and risk management, HR strategic planning, and more. 

Based on standards developed by the Society of Human Resource Management (SHRM®), obtaining this professional credential prepares students to successfully deliver current and effective solutions to real-world problems and issues. Participants develop the competency and expertise to take on greater responsibility on their teams and more advanced leadership roles in HR management.

This program is designed for Human Resource Management Managers and Professionals currently working in the field as generalists, or as specialists in project planning, scheduling, delivery, reporting, etc. looking to accelerate their careers by preparing and taking the SHRM-CP® or SHRM-SCP® certification exam. Students currently enrolled and individuals pursuing a career in Human Resource Management will also benefit from this program.  To be eligible for the SHRM-CP® and SHRM-SCP® exams, you must meet specific educational and work experience criteria at the time you submit your application. For details on eligibility requirements, visit here.

Connie Barker     Project Manager | ADP

Dr. Connie Barker PhD MA PMP SHRM-SCP GPHR SHPR CEBS CMS FP–C serves as Adjunct Faculty in Executive Education at UVU.  She also serves as Regional Project Manager of GlobalView Americas Project Services at ADP.  She previously served as Supervisor of System Performance and as Implementation Consultant at ADP, as Data Manager with Galton Technologies, and as Quality Assurance Software Tester for Novell.  She also served as Adjunct Instructor at Columbia College teaching courses in Compensation, Benefit Systems, and Workforce Planning and Employment.  

Connie earned her PhD in Organization & Management from Capella University, her MA degree in HR Management, Training & Development from Webster University, and earned two BS degrees in Computer Science Information Systems and Business Management from Utah Valley University. 

     Learning Outcomes   Student Profiles   Program Schedule   Instructor Bio   Register Now 

The (ISC)² CCSP® Training Boot Camp is a comprehensive program designed to build your skills around securing cloud-based environments. You will learn about cloud architecture and design requirements, operational and compliance issues, and the security of cloud data, applications, and infrastructure.

You will leave the boot camp fully prepared to earn your CCSP certification, one of the most in-demand certifications focused on cloud security.

The exam cost for the (ISC)² CCSP® certification exam is included with your enrollment.

Our Certification Success Program, paired with our provided prep materials, boot camp sessions, and post-work, is designed to ease any concerns you may have when taking the certification exam. If your first attempt is unsuccessful, this program provides peace of mind that you may be eligible to take the certification exam a second time (if needed) at no additional fee.

Register Here

What you will learn

• Identify and evaluate security risks for an organization's cloud environments
• Understand the fundamentals of the cloud computing architecture framework
• Select and implement appropriate controls to ensure secure cloud services

How you will benefit

• Increase your earning potential and career opportunities
• Become fully prepared to pass the CCSP exam, which is focused on six domain areas: cloud concepts, architecture and design, cloud data security, cloud platform and infrastructure security, cloud application security, cloud security operations, and legal, risk and compliance
• Understand how to design, manage and secure assets in the cloud
• Gain best practices around cloud data, applications and infrastructure

This course is intended for enterprise systems architects, security administrators, systems and security engineers, security consultants, security engineers, and security managers.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

You also have the option to purchase a physical copy of the text for an additional fee of $100.

• CCSP (ISC)² Certified Cloud Security Professional Official Study Guide (Sybex)

Certification Requirements:

In order to obtain the CCSP certification, you must have:

• At least five years of professional experience in the information technology field
• Three of those years must be in information security, and one year must include experience in one of the six CCSP domains
• Earning (ISC)²'s CISSP credential can be substituted for the entire CCSP experience requirement. However, you can become an Associate of (ISC)² by passing the exam without the required work experience.

Do you qualify to take the CCSP exam? View the experience requirements

Learn how to design, manage and secure assets in the cloud. This boot camp teaches you impactful best practices around cloud data, applications, and infrastructure—and prepares you to become a Certified Cloud Security Professional (CCSP). This bootcamp is online, 5 days long and led by professional instructors in this field.

Session Dates:

• July 10, 2023 - July 14, 2023

• August 14, 2023 - August 18, 2023

• September 18, 2023 - September 22, 2023

• October 23, 2023 - October 27, 2023

• October 30, 2023 - November 3, 2023

• December 4, 2023 - December 8, 2023

• January 8, 2024 - January 12, 2024

• February 19, 2024 - February 23, 2024

• April 15, 2024 - April 19, 2024

• May 6, 2024 - May 10, 2024

1. CCSP Overview and Cybersecurity Basics
   1. Cybersecurity Fundamentals
   2. Governance Principles
   3. Control Frameworks
   4. Cyber Security Framework (CSF)
   5. Amplification Framework
   6. Regulatory Compliance
2. Cloud Concepts, Architecture and Design
   1. Cloud Computing Concepts
   2. Cloud Reference Architecture
   3. Deployment Models
   4. Security Aspects of Virtualization
   5. Principles of Secure Cloud Computing
   6. Design Requirements
   7. Cloud Model Boundaries
   8. Protecting Sensitive Information
   9. Threat Modeling

1. Cloud Data Security
   1. Data Classification and Categorization
   2. Data Lifecyle
   3. Information Rights Management (IRM)/Digital Rights Management (DRM) Solutions
   4. Data Retention
   5. Data Audits
   6. Data Destruction/Disposal

1. Cloud Platform and Infrastructure Security
   1. Cloud Storage Architectures
   2. Cloud Security Strategies
   3. Cloud Platform Risks and Responsibilities
   4. Disaster Recovery (DR) and Business Continuity Management (BCM)

   Day 4 

1. Cloud Application Security
   1. Cloud Secure Software Development Lifecycle (SDLC)
   2. Software Security Testing
   3. Application Architecture Elements of Cloud Services
   4. Auditing in the Cloud
2. Cloud Security Operations
   1. Physical/Logical Operations
   2. Monitoring, Capacity and Maintenance
   3. Change and Configuration Management
   4. Managing Risks
   5. Security Training and Awareness

   Day 5      

1. Legal, Risk, Compliance
   1. Legal Concepts
   2. Intellectual Property
   3. Contract and Service-Level Agreements (SLA's)
   4. Assurance Frameworks and Certification
   5. CSA Security, Trust and Assurance Registry (STAR)
2. CCSP – Test Essential Knowledge
   1. Domain 1
   2. Domain 2
   3. Domain 3
   4. Domain 4
   5. Domain 5
   6. Domain 6

Boot camps are led by instructors that have years of industry experience and are recognized as subject matter experts.

Register Here

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The (ISC)² Certified in Governance, Risk, and Compliance (CGRC™), previously known as Certified Authorization Professional (CAP®), teaches you the best practices, policies, and procedures used to authorize and maintain information systems. You will learn how to use the Risk Management Framework (RMF) to support your organization's operations while complying with legal and regulatory requirements.

The CGRC certification is sought after by civilian, state, and local governments, as well as system integrators supporting these organizations. Additionally, you will learn about the purpose of information systems security authorization, describing and deciding when systems authorization is employed, and defining systems authorization, roles, and responsibilities.

Upon boot camp completion, you will have a firm understanding of the legal and regulatory requirements for Assessment and Authorization (A&A), maintaining systems documentation, and much more. You will leave with the knowledge and skills necessary to earn your (ISC)² CGRC™ certification, which verifies your ability to set up the formal processes used to assess risk and establish security requirements.

The exam cost for the (ISC)² CGRC™ certification exam is included with your enrollment.

Our Certification Success Program, paired with our provided prep materials, boot camp sessions, and post-work, is designed to ease any concerns you may have when taking the certification exam. If your first attempt is unsuccessful, this program provides peace of mind that you may be eligible to take the certification exam a second time (if needed) at no additional fee.

Register Here

• Initiating the authorization process
• Establishing authorization boundaries
• Determining security categorization
• Performing initial risk assessment
• Selecting and refining security controls
• Documenting security control
• Performing certification phase
• Assessing security control
• Documenting results
• Conducting final risk assessments
• Generating and presenting an authorization report
• Performing continuous monitoring
• Monitoring security controls
• Monitoring and assessing changes that affect the information system
• Performing security impact assessment as needed
• Documenting and monitoring results of impact assessments

This course is intended for information system security officers, senior system managers, system administrators, and IT and information security professionals who use the RMF.

Certification Requirements:

In order to meet the CGRC certification requirements, you must have at least two years of paid work experience in at least one of the seven domains listed in the (ISC)² CGRC™ Common Body of Knowledge (CBK). However, you can become an Associate of (ISC)² by passing the exam without the required work experience.

1. Risk Management Framework
   1. Understanding the Risk Management Framework
   2. Categorization of information system
   3. Selection of security controls
   4. Security control implementation
   5. Security control assessment
   6. Information system authorization
   7. Monitoring of security controls
2. Risk Management Framework Processes

1. Categorize Information Systems
   1. Information system
   2. System security plan
   3. Categorize a system
   4. National security system
   5. Privacy activities
   6. System boundaries
   7. Register system
2. Select Security Controls
   1. Establish the security control baseline
   2. Common controls and security controls inheritance
   3. Risk assessment as part of the Risk Management Framework (RMF)

1. Implement Security Controls
   1. Implement selected security controls
   2. Tailoring of security controls
   3. Document security control implementation
2. Assess Security Controls
   1. Prepare for security control assessment
   2. Establish security control assessment plan (SAP)
   3. Determine security control effectiveness and perform testing
   4. Develop initial security assessment report (SAR)
   5. Perform initial remediation actions
   6. Develop final security assessment report and addendum
3. Authorize Information Systems
   1. Develop plan of action and milestones (POAM)
   2. Assemble security authorization package
   3. Determine risk
   4. Determine the acceptability of risk
   5. Obtain security authorization decision
4. Monitor Security State
   1. Determine security impact of changes to system and environment
   2. Perform ongoing security control assessments
   3. Conduct ongoing remediation actions
   4. Update key documentation
   5. Perform periodic security status reporting
   6. Perform ongoing risk determination and acceptance
   7. Decommission and remove system

Boot camps are led by instructors that have years of industry experience and are recognized as subject matter experts.

Register Here

     Learning Outcomes   Student Profiles   Program Schedule   Instructor Bio    Register Now 

Earning your CISSP certification requires a broad range of cybersecurity skills, from developing security policies to managing risk to understanding technical security controls. Infosec's industry-leading approach to CISSP training provides the tools you need to master this knowledge, including becoming an information systems pro.

You will leave this training with the necessary skills and best practices to effectively create and execute enterprise-wide information security strategies — and the knowledge needed to pass your CISSP exam.

The exam cost for the (ISC)2 CISSP® certification is included with your enrollment.

Our Certification Success Program, paired with our provided prep materials, boot camp sessions, and post-work, is designed to ease any concerns you may have when taking the certification exam. If your first attempt is unsuccessful, this program provides peace of mind that you may be eligible to take the certification exam a second time (if needed) at no additional fee.

Register Here

The eight CISSP domain areas:

• Security and risk management
• Asset security
• Security engineering
• Communication and network security
• Identity and access management
• Security assessment and testing
• Security operations
• Software development security

How you will benefit

• Tools and expert instruction to increase your career opportunities as an information security analyst
• Obtain critical skills and best practices to create and execute enterprise-wide information security strategies effectively
• Prepare for your CISSP certification

This course is intended for chief information security officers, security systems administrators, information assurance analysts, IT security engineers, senior IT security consultants, senior information security risk officers, or anyone who manages or oversees security strategies.

Certification Requirements:

To obtain the CISSP certification, you must have:

• At least five years of professional experience in the information security field
• A work history reflecting direct experience in at least two of the eight domains listed in the (ISC)² CISSP Common Body of Knowledge (CBK)

Take your career to the next level by earning one of the most in-demand cybersecurity certifications. This comprehensive boot camp provides you with a proven method for mastering the broad range of knowledge required to become a Certified Information Systems Security Professional (CISSP). The bootcamp is online and led by an instructor for 6 days.

Session Dates:

• May 21, 2023 - May 26, 2023

• June 4, 2023 - June 9, 2023

• June 11, 2023 - June 16, 2023

• June 18, 2023 - June 23, 2023

• June 25, 2023 - June 30, 2023

• July 9, 2023 - July 14, 2023

• July 16, 2023 - July 21, 2023

• July 23, 2023 - July 28, 2023

• July 30, 2023 - August 4, 2023

• August 6, 2023 - August 11, 2023

1. Security & Risk Management
2. Asset Security
3. Security Engineering
4. Communication and Network Security
5. Identity & Access Management
6. Security Assessment and Testing
7. Security Operations
8. Software Development Security

Boot camps are led by instructors that have years of industry experience and are recognized as experts.

Register Here

Learning Outcomes   Program Schedule   Instructor Bio   Register Now 

This online instructor-led course provides you with the knowledge and understanding necessary to prepare for the American Council on Exercise (ACE) Certified Personal Trainer (CPT) certification exam and become an effective personal trainer.

This course was designed under the guidance of outstanding faculty drawn from colleges/universities, the allied health/medical field, and the personal fitness training profession. Throughout the duration of the course, you will have access to presentations and outlines, specialized designed client documents, and 185+ practice test questions. This course also presents the ACE Integrated Fitness Training (ACE IFT) Model as a comprehensive system for designing individualized programs based on each client's unique health, fitness, and goals.

Upon successfully completing the course and passing the ACE-CPT certification exam, you will be prepared to work in one of the fastest-growing segments of the service industries, according to the U.S. Labor Department of Occupational Statistics and Employment Projections. You will be prepared to address that demand to work in fitness facilities, gyms, clubs, YMCAs, and other health/fitness settings working as personal trainers and fitness professionals.

The American College of Sports Medicine's Professional Education Committee certifies that "Educational Fitness Solutions" meets the criteria for official ACSM Approved Provider status from 2019 – December 2022. Providership # 672784.

Continuing Education Credits/Units

This course qualifies for CECs/CEUs for the following organizations.

• American College of Sports Medicine (ACSM)
• National Council on Strength & Fitness (NCSF)
• National Posture Institute (NPI)

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What you will learn

• Comprehensive understanding of the ACE Integrated Fitness Training™ (ACE IFT™) Model
• Discover how to facilitate rapport, adherence, self-efficacy, and behavior change in clients
• Design programs that help clients to improve posture, movement, flexibility, balance, core function, cardiorespiratory fitness, and muscular endurance and strength
• Functional Training: Assessments, Programming, and Progressions for Posture, Movement, Core, Balance, and Flexibility
• Professional and Legal Responsibilities, Scope of Practice, and Business Strategies for Personal Trainers
• Special Exercise Programming Topics: Mind-body Exercise, Special Populations, and Exercise Implications of Common Musculoskeletal Injuries

How you will benefit

• Prepare for the ACE-CPT certification exam
• Access to presentations and 185+ practice test questions
• Complete the course at your own pace and without specific assignment due dates
• Access to instructor for career guidance and mentorship

This is an online self-paced course.

   Module 4: The ACE Integrated Fitness Training Model

Ken Baldwin    

Ken Baldwin, M.ED., ACSM-H/FI has been involved in the fitness, wellness, and education profession for over 10 years. He is the senior editor, content expert, and lead author for ACSM's Resources for the Personal Trainer Textbook, Second Edition." He was chair of IDEA's National Personal Trainer Committee and chair of the Senior Fitness Subcommittee for the Massachusetts Governor's Committee on Physical Fitness and Sports. He serves on national committees for the American College of Sports Medicine (ACSM), AAHPERD, and the Medical Fitness Association. His background includes operating and managing a personal training company, consulting at corporations, and lecturing at international conferences, public events, national conventions. 

Register Here

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There is a strong demand for Adobe Creative Suite skills. In this Adobe Certified Professional course, you will learn five of the most often used Adobe programs: Dreamweaver, Illustrator, Photoshop, InDesign, and Animate (formerly Flash). You will also read short lessons, complete exercises, watch video demos and reviews of exercises, take quizzes and exams, and complete a project.

By focusing on these five programs, you will learn how to put all the parts and pieces together to develop the Adobe Creative Suite skills needed to become a professional in the design field. Becoming an Adobe Certified Professional will show you are ready to amaze clients, employers, and collaborators with proof of your skillset using the world's most creative desktop apps.

Upon completing this course, you will be ready to take the five Adobe Certified Professional (ACP) certification exams. This course offers enrollment with vouchers. The voucher is prepaid access to sit for the certifying exam upon eligibility. Proctor fees may apply, which are not included.

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What you will learn

• Understand typography and formatting text
• Create and optimize images
• Configure and create web technologies
• Get comfortable with the CC user interface in all five programs
• Work with drawing tools and prepare files for output
• Discover styles and templates
• Obtain skills to work with team projects

How you will benefit

• Launch your career as a graphic or web designer
• Prepare yourself for five corresponding Adobe Certified Associate (ACA) exams
• Master Adobe's Creative Suite, which offers some of the most widely used programs for graphic designers

This in an online self-paced course.

   Module 1 : Introduction to Adobe Dreamweaver Creative Cloud (CC)

1. A Quick Overview of Web Development
2. Getting Started with Dreamweaver
3. Creating HTML Pages
4. Links
5. Images
6. Lists
7. Tables
8. Styling Content
9. Introduction to Adobe Dreamweaver Final Exam

 Module 2 : Introduction to Adobe Photoshop Creative Cloud (CC)

1. Exploring the Photoshop Workspace
2. Image Size and Resolution
3. Selection Tools
4. Painting
5. Retouching
6. Color Correction
7. Advanced Layer Techniques
8. Working with Type and Vector Shapes
9. Designing for Web
10. Preparing Final Art
11. Introduction to Adobe Photoshop Final Exam

   Module 3 : Adobe Animate Creative Cloud (CC)

1. Getting Started
2. Working with Drawing Tools
3. Graphic Symbols and the Library
4. Basic Animation
5. Advanced Animation
6. Button Symbols
7. Movie Clip Symbols
8. Publishing Animate Documents
9. Introduction to Adobe Animate Final Exam

   Module 4 : Introduction to Adobe Illustrator Creative Cloud (CC)

1. Getting to Know the Illustrator Environment
2. Getting Started
3. Organize a Project
4. Creating Advanced Illustrations
5. Advanced Management of Shapes
6. Working with Type
7. Manage Project Components
8. Sharing Your Project
9. Introduction to Adobe Illustrator Final Exam

   Module 5 : Introduction to Adobe InDesign Creative Cloud (CC)

1. Getting to Know the Environment
2. Creating a Project
3. Working with Graphics
4. Working with Text
5. Master Pages
6. Working with Templates
7. Advanced Techniques
8. Printing and Proofing a Project
9. Design Principles
10. Designing for Web
11. Introduction to Adobe InDesign Final Exam

Tracy Berry    

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications. 

Register Here

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Nearly every business uses some form of advertising to promote their products or services. Even in today's digital marketing arena, advertising professionals play a vital role in driving product awareness. This course will teach you how to create advertisements for print and digital media.

Being successful in advertising requires more than just creative thinking, it requires research and project management skills. This course will also teach you how to couple creative and strategic thinking. You will learn how to analyze consumer motives, research markets, and use this data to plan and create advertisements.

Register Here

What you will learn

• Developing and implementing original creative concepts based on research
• Building out an advertising campaign for both print and electronic media
• Preparing advertisements, scripts, and storyboards for a range of media

How you will benefit

• Develop a well-rounded approach to the advertising field
• Gain sound research and planning skills to ensure your projects gain traction

This is an online self-paced course requiring 100 hours of course work over a period of 6 months. 

1. Develop Original Concepts
2. Advertising Research
3. Writing Copy
4. Making a Media Plan
5. Developing an Advertising Campaign
6. Print Media Advertising
7. Digital Multiplatform Advertising
8. Social Media Engagement
9. Making a Pitch

Liselle Turner

Liselle Turner is a content writer and project manager. In addition to her background in advertising, she has worked in the learning and development industry. Turner holds a Bachelor of Business, a Diploma of Hospitality and Management, and a Certificate IV in Assessment and Workplace Training.

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To be a successful administrative professional, you must possess the skills to handle a wide variety of workplace tasks and scenarios. The Certified Administrative Professional (CAP) course serves two purposes. First, it prepares you to take the CAP exam offered by the International Association of Administrative Professionals (IAAP). Second, it provides you with a broad selection of essential skills and knowledge to effectively work as an administrative assistant in fields including education, technology, government, and medicine.

In this course, you will learn the basics of workplace administration as well as how to begin and grow a successful career as an administrative professional. The course covers the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. You will also learn to effectively write for business, produce documents, and utilize informational technology. You'll gain event and project management skills, which includes virtual meeting coordination. As technology develops, this skill has become increasingly useful. Each course module concludes with a quiz, helping you to effectively track your progress and test your skills. This course includes a voucher which covers the fee of the exam.

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What you will learn

• Effective organizational communication
• The fundamentals of administrative roles including human resources, financial responsibilities, and event and project management
• How to write for business and the Internet
• Essential workplace skills
• Prepare for the IAAP Certified Administrative Professional exam

How you will benefit

• Develop a high level of understanding of the Certified Administrative Professional (CAP) body of knowledge
• Set yourself up for success in an administrative career by learning relevant real-world skills
• Gain the knowledge necessary to pass the CAP exam
• You will receive IAAP Membership and a study guide upon qualification for the CAP exam

There are no prerequisites to take this course.

Certification Requirements:

You must have previous experience as an administrative assistant to be eligible to sit for the Certified Administrative Professional certification exam.

Candidates must meet specific education and administrative office support professional experience, which are:

• No College Degree - 4 years of relevant work experience is required
• Associates Degree - 3 years of relevant work experience is required
• Bachelor's Degree - 2 years of relevant work experience is required

1. Communication Essentials
2. Interacting With Stakeholders
3. Teams
4. Quiz

1. Networking
2. Interpersonal Interactions
3. Public Speaking
4. International Business
5. Organizational Structure and Systems
6. Legal Issues/Ethics
7. Quiz

1. Business Writing
2. Using Personal Computer Software Applications
3. Publishing Web Documents, Hard-Copy Documents, and Meeting Minutes
4. Quiz

   Technology and Information Distribution 

1. Information in Organizations
2. Researching, Gathering, Compiling, and Analyzing Data and Information
3. Networks for Information Distribution and Maintaining, Backing-up, and Storing Data
4. Quiz

1. Office and Records Management (Introduction)
2. The Basics of Creating Functioning and Productive Workspaces
3. Obtaining and Managing Resources for Your Office and Working in a Virtual Office
4. Quiz

1. Event and Travel Management: Coordinating Virtual Meetings
2. Project Management, Time Management, and Negotiations
3. Quiz

1. Human Resources Functions, Duties, and Processes
2. Employee Files and Records and Employee Training
3. Recruitment, Staffing, and Hiring Practices
4. Diversity, Onboarding/Offboarding, and Human Resource Law
5. Quiz

1. Organizational Finance: Budgeting, Financial Statements, and Financial Transactions
2. Banking Process and the Bank Statement Reconciliation Process
3. Basic Statistical Analysis
4. Financially Accounting for Charitable Activities
5. Quiz

1. Goal Setting and Creativity
2. Problem Solving and Decision Making
3. Time Management and Stress Management
4. Quiz

1. Job Duties, Responsibilities, and Personal Characteristics of Administrative Assistants
2. Administrative Assistant Position Options
3. Becoming an Administrative Assistant, Making a Career Change, and Career Advancement
4. Quiz

Becky Swaim

Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

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     Learning Outcomes   Student Profiles   Program Schedule   Instructor Bio   Register Now 

Business analysis is one of the fastest-growing professions, with Certified Business Analysis Professional (CBAP) holders earning up to 26% more, according to an IIBA salary survey. Senior business analysts usually earn over $100K per annum. With increasing dependence on technology projects, organizations are hiring a larger number of business analysts. The Certified Business Analysis Professional (CBAP)credential from the International Institute of Business Analysis (IIBA) is the most valued certification in the business analytics domain for senior business analysts in the world.

The Certified Business Analysis Professional (CBAP) Prep Course provides highly focused exam preparation support for IIBA Level 3 – CBAP exam. This course provides extensive support for you through sessions fully aligned to the Business Analysis Body of Knowledge (BABOK) v3.0 and office hours. This business analysis course has been designed by experts who have assisted hundreds of business analysts to complete the CBAP exam successfully.

The learning resources, study plan, exam tips, question banks, and exam simulators are fully aligned to the CBAP v3 exam pattern and equip you to prepare effectively, identify areas of weakness, and face the CBAP exam confidently.

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What you will learn

• Complete overview of the knowledge areas of BABOK v3.0
• Preparation process for CBAP
• Tasks and techniques for business analysis
• Prepare for the final exam with chapter-based questions and simulations

How you will benefit

• Develop expertise in BABOK standards
• Successfully complete the CBAP exam in a timely manner
• Increase your career and promotion opportunities

Prerequisites:

• At least 4.5 years of business analysis experience in the last 10 years
• Good command over the English language and good knowledge of business and IT

Certification Requirements:

To earn the CBAP designation, candidates must:

• Complete a minimum of 7,500 hours of Business Analysis work experience in the last 10 years.
• Within this experience, a minimum of 900 hours completed in 4 of the BABOK Guide Knowledge Areas, for a total of at least 3,600 of the required 7,500 total hours.
• Complete a minimum of 35 hours of Professional Development in the last 4 years.
• Provide two references.
• Agree to the Code of Conduct and the Terms and Conditions
• Pass the exam.

This is an online self-paced course requireing about 100 hours over a period of 6 months.

   Module 7: Solution Evaluation

• Past Session Recordings
• Workshop Materials
• Reference Materials
• Exam Prep Help
• Silulations 

LN Mishra

LN Mishra is the co-founder and chief operating officer (COO) of Adaptive US Inc. and has over 28 years of experience in business analysis, where he has assisted more than 1200 business analysts in becoming IIBA certified. LN is the only trainer who holds all seven certifications from IIBA (ECBA, CCBA, CBAP, CCA, AAC, CBDA, and CPOA) and CPRE from IREB in Germany. He has held numerous workshops in business analysis and consulted and trained clients in the US, Europe, and India, including Toshiba, Nordstrom, AkzoNobel, AXA, MindTree, iGate, Ness, and more. LN holds a post-graduate diploma in Management (PGDM) from IIM Ahmedabad and BE (Honors) in Electronics. He has also authored over 20 books on business analysis, including Practical Requirements Engineering, Mastering CBAP, CBAP Question Bank, Mastering CPRE, CPRE Question Bank, and Stories for IT Trainers.

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     Learning Outcomes   Student Profiles   Program Schedule   Instructor Bio    Register Now 

Ready to enter an in-demand field? According to the U.S. Bureau of Labor Statistics, the job market for medical assistants will grow by 16% through 2031, which is much faster than the average job. This course will teach you how administrative medical assistants are versatile and valuable members of the healthcare team who handle a broad range of duties and are skilled multitaskers that direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient.

Their duties include maintaining the reception area, welcoming patients and visitors, scheduling appointments, gathering demographic information, verifying insurance eligibility, obtaining prior authorizations, collecting copayments, and communicating via the phone and patient portal. This online administrative medical assistant certification course will prepare you for positions working alongside medical providers performing these administrative duties.

Upon completing this medical administrative assistant training course, you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA). This CMAA certification course includes a voucher that covers the fee for the exam. The course also includes an opportunity to participate in unpaid work experience.

Disclaimer: To qualify for the work experience applications process, students must successfully complete the online course and have account balances up to date (at a minimum). Going through the work experience application process does not guarantee a placement. However, affiliated partnerships increase the likelihood of finding a site that matches student needs. COVID may be affecting the capacity of availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.

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• Learn what is required to succeed as a Medical Administrative Assistant
• Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
• Learn best financial practices for a medical center
• Master the fundamentals of medical terminology and ethical best practices
• Understand the basics of working with medical documents, medical billing, and coding processes
• Identify the professional traits that a medical assistant must possess
• Discuss the various administrative job duties of a medical assistant
• Recognize the importance of professional certification

Pre-existing knowledge of medical terminology or completion of the Medical Terminology course is strongly recommended.

Certification Requirements:

In order to sit for the national certification exam, candidates must have a high school diploma or equivalent.

This is an online self-paced course with about 160 hours of course work over a period of 6 months.

1. Medical Assisting Foundations
2. Professional Behavior
3. Legal and Ethical Issues
4. The Art of Communicating
5. Telecommunications, Telephone Professionalism, and Telephone Techniques
6. Written Communications
7. Medical Office Environment
8. Patient Scheduling
9. Managing Medical Records
10. Introduction to Health Insurance
11. Medical Coding: An Overview
12. Patient Accounts
13. Insurance Claims, Patient Billing, and Collections
14. Daily Financial Practices
15. Managing the Office
16. Pharmacology
17. Certification
18. Preparing for Your Career

Hillary Khouri

Hilary Khouri has ten years of experience in the medical field. After college, she began her medical career working in the front office of a group practice handling daily administrative tasks. Her medical experience also includes working at a healthcare consulting firm, where she reviewed electronic health records for completeness and educated providers on documentation improvement in addition to performing risk adjustment coding. She holds a bachelor's in fashion merchandising from Indiana University of Pennsylvania and is a Certified Billing and Coding Specialist (CBCS) through the University of Alabama.

LaTisha Cottingham

LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.

Carline Dalgeish

Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in Business Information Systems, a master's degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.

Lydia S. Stewart

Lydia S. Stewart, RN, BSN, currently serves as the Revenue Cycle Manager at a large regional medical center. Lydia has been a Registered Nurse for 23 years, 15 of those years specializing in Critical Care Nursing and supervision. She is responsible for Medical Audits, Charge Capture, and governmental compliance audits and reviews. Lydia is a member of the Louisiana Medical Auditor Association and Healthcare Financial Management Association (HFMA).

Bunny Reeves

Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island's St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).

Stacey O'Brian

Stacey O'Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O'Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor's degree from the University of Pittsburgh and a CPC coding certification from the AAPC.

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     Learning Outcomes   Student Profiles   Program Schedule   Instructor Bio    Register Now 

Did you know that according to the U.S. Bureau of Labor Statistics, the job market for medical assistants will grow at a rate of 16% through 2031, which is much faster than the average job? This online medical administrative assistant certification course will teach you how administrative medical assistants with medical billing and coding knowledge are versatile and valuable healthcare team members who handle a broad range of duties. You will also be prepared for national certification exams.

Administrative medical assistants are skilled multitaskers who direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient. Their duties include maintaining the reception area, welcoming patients and visitors, scheduling appointments, gathering demographic information, verifying insurance eligibility, obtaining prior authorizations, collecting copayments, and communicating via the phone and patient portal. This online medical assistant course will prepare you for positions working alongside medical providers performing these administrative duties. The course also includes an opportunity to participate in unpaid work experience.

Disclaimer: To qualify for the work experience applications process, students must successfully complete the online course and have account balances up to date (at a minimum). Going through the work experience application process does not guarantee a placement. However, affiliated partnerships increase the likelihood of finding a site that matches student needs. COVID may be affecting the capacity of availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.

Medical billers and coders are also in high demand—making online medical billing and coding certification programs a worthwhile investment. In addition to providing the knowledge and skills you will need to become a Certified Medical Administrative Assistant (CMAA), the online medical billing and coding program component also offers valuable training in legal, ethical, and regulatory concepts central to this field, including HIPAA compliance, official coding guidelines, and third-party payer requirements. You will understand all phases of the revenue cycle—from patient registration through medical coding, claims submission, reimbursement, and collections. You will also learn medical terminology as you study word parts and the structures and functions of the human body. Also presented are the disorders and medical procedures common to each body system, including musculoskeletal, cardiovascular, respiratory, digestive, nervous, endocrine, integumentary, genitourinary, lymphatic, and immune.

Upon completing this course, you should be well prepared to find your place in this rewarding healthcare career. You will be prepared for the CMAA national certification exam offered by the National Healthcareer Association (NHA) and receive a voucher that covers the exam fee. You will also be able to choose a voucher for the professional certification that best aligns with your interests and career goals related to medical billing and coding. These exam vouchers include:

• Certified Professional Coder (CPC) exam offered by the American Academy of Professional Coders (AAPC)
• Certified Coding Associate (CCA) exam offered by the American Health Information Management Association (AHIMA)
• Certified Billing and Coding Specialist (CBCS) exam offered by the National Healthcareer Association (NHA)

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• Medical coding terminology required for medical coding, including the structures and functions of the human body
• The disorders and medical procedures common to each body system
• Legal, ethical, and regulatory concepts central to the field, including HIPAA compliance and third-party guidelines for filing insurance claims
• The main coding manuals: ICD-10-CM, ICD-10-PCS, CPT, and HCPCS Level II
• How to code diagnoses, services, and procedures for all systems of the body
• The fundamentals of medical billing & coding and medical terminology
• Word parts and the structures and functions of the human body
• What is required to succeed as a Medical Administrative Assistant
• Multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records, and corresponding with patients
• The best financial practices for a medical center
• The fundamentals of medical terminology and ethical best practices
• The basics of working with medical documents, medical billing, and coding processes
• Identify the professional traits that a medical assistant must possess
• Discuss the various administrative job duties of a medical assistant
• Recognize the importance of professional certification

There are no prerequisites to take these courses.

Certification Requirements:

In order to sit for the national certification exam, candidates must have a high school diploma or equivalent.

This is an online self-paced course with about 530 hourse of course work over a period of 12 months.
 

1. Medical Terminology
2. Certified Medical Administrative Assistant
3. Medical Billing and Coding
   1. Introduction to Medical Billing and Coding
   2. Introduction to Health Insurance
   3. Managed Healthcare
   4. Revenue Cycle Management
   5. Legal Aspects of Health Insurance and Reimbursement
   6. ICD-10-CM Coding
   7. CPT Coding
   8. HCPCS Level II Coding
   9. ICD-10-PCS Coding
   10. Pharmacology for Coders
   11. Clinical Documentation Improvement (CDI)
   12. Insurance Claims
   13. Commercial Insurance
   14. Blue Cross Blue Shield
   15. Medicare
   16. Medicaid, CHIP, TRICARE, Workers' Compensation
4. Certification
5. How to Find a Job in Medical Billing and Coding