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- CAPITOL REEF: CONFLICT RESOLUTION
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Fee: $695.00
Dates: 8/22/2024 - 8/24/2024
Times: 8:00 AM - 5:00 PM
Days: Th F Sa
Sessions: 3
![](https://www.uvu.edu/professional/images/_campusce/discover-s-23/crw-header.png)
Learning Outcomes Student Profiles Program Schedule Instructor Bio Register Now
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Program Overview |
Taking place at UVU's state of the art field station located in the middle of Capitol Reef National Park, and surrounded by red rock and clear skies, step into the stillness of the Colorado plateau as you learn to master conflict management. Conflict in one form or another is an inevitable result of human relationships and societies. Whether you’re interacting with coworkers, customers, staff, partners or personal relationships, people have differing opinions, interests, and goals which will create tension and disagreements. In this workshop participants will learn through experiential practices, how to recognize the root cause of conflict, learn skills for de-escalation, effective and positive resolution of conflict and gain tools for tackling difficult situations in the future. Join us in learning how to transform challenging situations into strategic relationships. A mandatory pre-trip planning meeting will be held one week prior to the trip. Food and lodging will be provided. Transportation is not provided. |
Learning Outcomes |
- Participants will be able to identify different types of conflict and differentiate positive tension from destructive friction and utilize appropriate models for resolution.
- Participants will understand effective de-escalation techniques and practice them in class.
- Participants will learn how their perspective of conflict can determine their success or failure.
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Student Profiles |
This program is designed for professionals and individuals looking to improve their professional and personal lives to become more self-aware, create more positive and productive relationships, and learn healthier ways to communicate and resolve conflict. The ideal candidate would be someone who recognizes the importance of effective conflict resolution in the workplace and is committed to developing the skills and knowledge needed to address conflicts in a productive and positive way.
This program is also designed for employers and organizations looking to develop team members who are more fully engaged, productive, resilient, and committed to contributing their individual strengths and differences to achieve organizational goals.
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Program Schedule |
Modules in this program focus on conflict resolution strategies, and best practices for leaders, managers, professionals, employees, and entrepreneurs. All sessions are held in person at UVU's Lehi Campus or may also be attended live online via Zoom. Sessions are presented in a highly interactive format that enables participants to easily engage with the instructor and other participants, including joining in small group work and networking opportunities.
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Session 1 :: Understanding The Nature of Conflict |
In this module, you will learn what conflict is, the different forms it can take (e.g., interpersonal, intergroup, international), and why it is important to understand conflict. You will also learn about the various factors that can lead to conflict, such as differences in values, beliefs, interests, power imbalances, and competition over scarce resources. The instructor will provide examples of conflicts that arise in various settings and discuss the importance of understanding the underlying causes of conflict. |
Session 2 :: Negotiation 101: The Elements and Stages Of Effective Accords |
In this module, you will learn the key elements and stages of conflict resolution, the importance of effective negotiation, and strategies that can be used in building resilient partnerships and agreements. Participants will also learn how to identify appropriate compromises and follow up actions to measure success. |
Session 3 :: Communication: The Key to Resolution |
In this module, you will learn how effective communication can help prevent and resolve conflicts, and why communication is such an important tool in conflict resolution. You will also learn various communication skills that are useful in conflict resolution, such as active listening, empathy, and effective questioning. |
Session 4 :: Emotional Intelligence and De-Escalation
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In this module, you will learn about what emotional intelligence is, why it is important, and how it relates to de-escalation. You will also learn how to become more self-aware, how to self-regulate, practice empathy, and social skills. The instructor will help you learn de-escalation techniques for diffusing tense situations.
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Instructor Bio |
Bradley C. Wardle Director | Utah Fire & Rescue Academy
Director Wardle has over 38 years of diverse experience in all areas of emergency response and management. He began working at the Utah Fire & Rescue Academy (UFRA) in 2015 and was appointed Director in 2017. Prior to coming to UFRA, Brad was Fire Chief for the City of Mountain View, California from 2010 to 2015. He began his career in the fire service as a part-time firefighter starting in 1986 with the City of West Jordan, Utah. In 1987 he was hired as a full-time firefighter and from there progressively promoted through each rank of responsibility, eventually serving as Fire Chief for six years. During this time, he also served as Interim City Manager. He left West Jordan for Mountain View in 2010. Director Wardle has held numerous leadership and teaching positions including serving as President of the Santa Clara County California Fire Chiefs Association and President of the Utah State Fire Chiefs Association. He teaches courses in Public Administration with the College of Health and Public Services, and in the Certified Public Manager program for Utah Valley University. Brad is a current member of the International Association of Fire Chiefs and National Fire Protection Association.
Director Wardle holds a Master of Public Administration Degree from the University of Utah, a Bachelor of Science Degree in Consumer Studies and Economics from the University of Utah and an associate degree in Fire Science from Utah Valley University.
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BUILDING BRIDGES TO OVERCOME DIFFERENCES
Conflict in one form or another is an inevitable result of human relationships and societies. Whether you’re interacting with coworkers, customers, staff, partners or personal relationships, people have differing opinions, interests, and goals which will create tension and disagreements. In this workshop participants will learn through experiential practices, how to recognize the root cause of conflict, learn skills for de-escalation, effective and positive resolution of conflict and gain tools for tackling difficult situations in the future. Join us in learning how to transform challenging situations into strategic relationships.
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- CERTIFIED GLOBAL BUSINESS PROFESSIONAL
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Fee: $995.00
Dates: 9/11/2024 - 11/13/2024
Times: 6:00 PM - 9:00 PM
Days: W
Sessions: 10
![](https://www.uvu.edu/executiveed/images/campusce/gbp/banner.png)
Learning Outcomes Student Profiles Program Schedule Instructor Bio Register Now
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Program Overview |
Businesses looking to significantly expand their global market presence can do so by working with partners from around the world. Effective globalization of an enterprise requires professionals trained in global logistics, operations, finance, sales, marketing, and business development to make these relationships productive. These professionals guide the enterprise through international law, finance, politics, HR policy, and more.
The NASBITE Certified Global Business Professional program is designed to train professionals in global commerce. Whether for a small company or a larger enterprise, participants who earn the CGBP credential will learn develop unique skills, knowledge, and perspectives needed for successful expansion across borders and cultures, providing their organizations with enhanced markets access and growth opportunities.
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Learning Outcomes |
The Global Business Professional program utilizes the NASBITE Certified Global Business Professional “Practice Delineation” body of knowledge to best equip participants to work in globalized business. The four top-level domains covered are Global Business Management, Global Marketing, Supply Chain Management, and Trade Finance. Five additional threads explored through all these domains are Documentation, Legal and Regulatory Compliance, Intercultural Awareness, Technology, and Resources.
This program will prepare participants to sit for the NASBITE Certified Global Business Professional (CGBP) certification exam. By earning this credential, participants can bring perspectives and important information necessary for successful expansion efforts across borders and cultures, bringing further value and growth opportunities for their organizations.
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Student Profiles |
The Certified Global Business Professional is designed to meet the needs of individuals working in the profession or studying for a career related to global commerce. Candidates from both small and large companies will benefit as will students in two-year or four-year postsecondary programs. The credential is also suitable for individuals working in trade assistance organizations, trade promotion agencies, and related educational institutions. |
Program Schedule |
Understand key concepts, relevant issues, and best practices in global management, including operations, marketing, supply chain, trade finance, law, HR, culture, technology, and partnership development.
Prepare to sit for the NASBITE Certified Global Business Professional (CGBP) designation exam.
This course meets weekly on Wednesdays for 10 weeks from 6:00 - 9:00 PM. The class is offered face-to-face or online via Zoom.
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Lesson 1 :: Before You Go Global |
- Why go Global
- When is a Company Ready to Go Global
- Harmonized Codes-Classifying Your Export Products
- Which Foreign Markets Will be Successful for Your Company?
- Chapters 1-4
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Lesson 2 :: Before You Go Global |
- Selecting Foreign Markets
- Sources of International Marketing Data
- Chapters 5-6
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Session 3 :: Getting Global |
- Getting Global
- Chapters 7-9
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Session 4 :: Getting Global
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- International Business Across Cultures
- International Product and Pricing Strategies
- Chapters 10-11
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Session 5 :: Getting Global |
- Legal Considerations
- Tax and Accounting Issues
- Chapters 12-13
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Session 6 :: The Mechanics of Going Global |
- Logistics
- Documentation and Export compliance
- Financial Risk, Payment Methods,and Trade Finance
- Chapters 14-16
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Session 7 :: The Mechanics of Going Global |
- Setting a Pace For Your Export Growth-Assessing Your Export Progress and Success
- ManagingInterntional Channels of Distribution
- Chapters 17-18
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Session 8 :: Sustaining Global Success |
- International Advertising, Public Relations, and Trade Missions/Shows
- Key to Success: A Customer Orientation
- Chapters 19-20
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Session 9 :: Sustaining Global Success |
- Sustaining Success Through Clear Communication and Managing Change
- The Internet and International Trade
- Chapters 21-22
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Session 10 :: Summary and Review |
- Practice Certified Global Business Professional (CGBP) Exam
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Instructor Bio |
Wallace Harkness MBA
Wally has worked in the Financial Sector, Health & Fitness, Oil & Gas, Essential Oils, Electronic Assembly and is currently in the Medical Arena. He has traveled the world extensively for business, developing successful business relationships while strategically engaging the US Trade & Customs officials. Numerous companies have experienced growth exceeding 400% implementing Wally's global distribution strategies.
His extensive community service includes being the Chair of the Utah County Heart Association, President of the Orem Kiwanis Club, and serving on the Beautification and Summerfest Committees for Orem City. Wally frequently serves as a pageant judge for numerous 'City or County' competitions in the state of Utah.
He and his wife, Annette, enjoy gardening, cooking and visiting their 5 children & 14 grandchildren.
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EXPAND YOUR REACH
Learn what is needed to be a Global Business Professional, sit for the NASBITE Certified Global Business Professional exam, and bring value to your expanding organization!
The Global Business Professional program utilizes the NASBITE Certified Global Business Professional “Practice Delineation” body of knowledge to best equip participants to work in globalized business. The four top-level domains covered are Global Business Management, Global Marketing, Supply Chain Management, and Trade Finance. Five additional threads explored through all these domains are Documentation, Legal and Regulatory Compliance, Intercultural Awareness, Technology, and Resources.
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- STRIVE Leadership
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Fee: $1,495.00
Dates: 9/19/2024 - 10/4/2024
Times: 8:30 AM - 12:30 PM
Days: Th F
Sessions: 4
![](https://www.uvu.edu/professional/images/_campusce/strive.png)
Learning Outcomes Program Schedule Instructor Bio Register Now
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Program Overview |
The STRIVE Program offers a strengths-based, leadership character model-guided approach to help professionals prepare to make the jump to executive roles.
S - Strengths: Explore Strengths and Leadership Lens
T - Teamwork: Assemble Your Team and Unlock the Potential in your Network
R - Reciprocity: The Power of Reciprocity
I - Integrity: Establish Leader Character
V - Values: Know Your Values
E - Evaluation: Discover the Potential of Evaluation
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Learning Outcomes |
Program participants will be able to:
• Understand their Gallup Strengths reports and resources for utilizing their leadership lens
• Explain the function of empathy and active listening in leadership
• Define what success means for them and how to guide teams
• Articulate social capital and build up their networks
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Program Schedule |
Modules in this program focus on powerful emotional intelligence topics, principles, strategies, and best practices for leaders, managers, professionals, and entrepreneurs. All sessions are held live online via Zoom. Sessions are presented in a highly interactive format that enables participants to easily engage with the instructor and other participants, including joining in small group work and networking opportunities.
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Session 1 Thurs, 8:30 am – 12:30 pm |
In this module, participants will be challenged to enact courage, leverage ambition, and identify their leadership aspirations. Participants will also gain valuable insight into their strengths and will learn strategies for engaging in strengths-based leadership. |
Session 2 Fri, 8:30 am – 12:30 pm |
In this module, participants will explore their own bias and assumptions as well as learning skills for leading diverse teams with psychological safety and inclusion. They will also begin recognizing how strength based team principles bring higher performance in all types of teams.
Participants will benefit from an in-depth evaluation of their social capital and explore ways to strengthen their developmental, operational, and strategic networks and widening their scope of influence. |
Session 3 Thurs, 8:30 am – 12:30 pm |
In this module, participants will focus on generosity and culture building. Students will also look at their own leader character - focusing on strength based communication, unconscious bias, and leading high performance teams. |
Session 4 Fri, 8:30 am – 12:30 pm
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In this module, you will retake the Emotional Intelligence Assessment to track your progress and identify how to better apply concepts learned to your current professional and personal life's challenges. You will create a specific, strategic plan to utilize the power of emotional intelligence and intuitive decision making. You will identify consistent, daily practices you can employ to chart a path to improve your relationships, to build and motivate yourself and your team, to proactively address challenges and resolve conflicts, and to become a more dynamic and emotionally intelligent leader.
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Instructor Bio |
Donna Milakovic, HonDB MS Lead Instructor | UVU Executive Education
Donna Milakovic serves as an Associate Lead Instructor for the Women’s Leadership Program at UVU Executive Education. She served previously as Senior Director of Community Outreach & Economic Development at Utah Valley University and in technology commercialization at Utah Science Technology and Research Agency (USTAR) where she launched a Robotics and Internet of Things technology acceleration program. Before USTAR, she served as Executive Vice President at the Utah Valley Chamber of Commerce and has spent nearly 10 years in non-profit management and government advocacy. Donna earned her MBA from Utah Valley University and her BA degree in English from Brigham Young University. She is also Certified in Non-Profit Management through the US Chamber of Commerce Institute for Organizational Management and is a Certified Gallup Strengths Coach.
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Rudy Vidal Managing Director | Vidal Consulting
Rudy Vidal is an accomplished speaker, author, and consultant with more than 25 years’ experience in guiding organizations to higher performance.
Rudy’s approach focuses on internal and external customer experiences as drivers for organizational management effectiveness.
Rudy Vidal has spent his career developing holistic models and hands-on tools to design and deploy best practices in today’s most challenging business environments. He has successfully held numerous executive and C-level positions in fortune 500 as well as emerging growth companies. He is now fully devoted to speaking and coaching organizations from around the world, to achieve extraordinary efficiencies and growth through a systematic focus on aligning the organization to the customer values.
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Val Hale, Master of Arts, Communications Retired Executive
Val Hale enjoyed a 40-year career working in the media, in higher education, in the private sector and in state government. Most recently, he was Executive Director of the Utah Governor’s Office of Economic Development. Prior to that assignment, he served as President and CEO of the Utah Valley Chamber of Commerce and as Vice President for University Relations and Advancement Vice President at Utah Valley University. Before joining UVU, Val worked for 22 years in the Brigham Young University Athletic Department, including five years as Director of Men’s Athletics. After graduating from college, he spent a year as a newspaper reporter for the Provo Daily Herald.
Val earned bachelor’s and master’s degrees from BYU in public relations and communications. He has been active in the community, serving on many boards. He and his wife, Nancy, have three children and 13 grandchildren and enjoy golf, skiing, snowshoeing, backpacking, pickleball, woodworking and riding a tandem bike.
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Kelly Hall, DBA MBA Director, Women’s Business Leadership Initiative | UVU
Dr. Kelly Hall serves as Assistant Professor and Director of the Women’s Business Leadership Initiative at UVU. She previously served as an Assistant Professor of Management in the Stetson School of Business Administration at Stetson University. She is an Outstanding Innovator Award and Distinguished EMBA Professor Award recipient both awarded by Stetson University. Kelly previously served as Branch Manager at Raymond James Financial Services Inc. and as Senior Training Delivery Specialist at JPMorgan Chase. Kelly earned her Doctor of Business Administration in Management from Kennesaw State University – Michael J. Coles College of Business and her MBA from Stetson University, and she is a Certified Executive Life Coach.
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LEARN | LEAD | LIFT
STRIVE is a powerful, engaged learning experience focused on transforming successful leaders. Join a select group of leaders from top corporate, government, education, and non-profit organizations for this intensive program.
Class meets on Thursdays & Fridays.
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