Course Catalog > Professional Education > Public Management

Public Management

HybridCertified Public Manager® (CPM) - Capstone

Fee: $1,000.00
Dates: 1/24/2024 - 4/10/2024
Times: 9:00 AM - 5:00 PM
Days: W
Sessions: 0

Learning Outcomes Program Schedule Instructor Bio Register Now
Program Overview
Utah Valley University Executive Education is pleased to be the new administrator for the Utah Certified Public Manager® Program. This program strengthens the professional performance of current and future public and non-profit managers. UVU Executive Education is excited to deliver this program in collaboration with expert faculty from the UVU Woodbury School of Business, Department of Communication, and UVU College of Health and Public Service. Certified Public Manager® is a professional designation granted by nationally accredited programs in state and federal governments. The CPM Program increases the capacity of its participants to effectively lead people, manage work processes and develop self-mastery. The Utah CPM® Program consists of 3 Courses addressing a range of leadership and management skills. Participants in the CPM® Program will enhance their personal leadership strengths, broaden their intergovernmental networks, take advantage of competency-based learning, and increase their effectiveness. The Certified Public Manager® program is a nationally accredited comprehensive management development program open to managers in non-profit, federal, state, and local government agencies. The program’s primary goal is to improve the performance of public sector managers and the organizational performance of state, local and federal governments. Courses 1 and 2 must be completed before registering for Course 3.
Learning Outcomes
Enhanced leadership skills and developed management strategies and imporoved performance.
Program Schedule
Live sessions will utilize Zoom and will be recorded. Sessions normally run from 8 AM – 5 PM with a break for lunch around noon. Class will not be held every week, but you will be expected to meet with your group and the instructor weekly.
Instructor Bio
Steven Sylvester Steven Sylvester PhD serves as Assistant Professor in the Department of History and Political Science at Utah Valley University. He previously served as Graduate Teaching Assistant at University of Kansas. Steven earned his PhD in Political Science from University of Kansas, his Master of Science and his Bachelor of Science in Political Science from California State University – Chico.

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LEADING WITH VISION AND PURPOSE

Utah Valley University Executive Education is pleased to be the new administrator for the Utah Certified Public Manager® Program. This program strengthens the professional performance of current and future public and non-profit managers. UVU Executive Education is excited to deliver this program in collaboration with expert faculty from the UVU Woodbury School of Business, Department of Communication, and UVU College of Health and Public Service.

The Utah CPM® Program consists of 3 Courses addressing a range of leadership and management skills. Participants in the CPM® Program will enhance their personal leadership strengths, broaden their intergovernmental networks, take advantage of competency-based learning, and increase their effectiveness.

HybridCertified Public Manager® (CPM) - Leadership Development

Fee: $875.00
Dates: 1/24/2024 - 4/17/2024
Times: 8:00 AM - 5:00 PM
Days: W
Sessions: 0

Learning Outcomes Program Schedule Instructor Bio Register Now
Program Overview
The Utah Certified Public Manager (CPM) Program is delivered through collaboration with expert faculty from the UVU Woodbury School of Business, Department of Communication, and UVU College of Health and Public Service. CPM is a professional designation granted by nationally accredited programs in state and federal governments. The CPM Program increases the capacity of its participants to effectively lead people, manage work processes, and develop self-mastery. The Utah CPM Program consists of 3 courses addressing a range of leadership and management skills. To become a Certified Public Manager, participants must complete all sessions in each of the 3 required courses for a total of 300 hours. If you are an agency requiring an invoice to enroll several participants into this program or if your agency is paying for you to attend this program, please contact schapple@uvu.edu. The Certified Public Manager® program is a nationally accredited comprehensive management development program open to managers in non-profit, federal, state, and local government agencies. The program’s primary goal is to improve the performance of public sector managers and the organizational performance of state, local and federal governments. Courses 2 and 3 are required for the full completion of this program.
Learning Outcomes
Identify types of diversity in the workplace, including differences based on primary factors (such as sex, age, religion, national origin, color, physical ability) and secondary factors (which include education, socio-economics, domestic composition, professional identity, and regional differences). Identify personal behaviors and perceptions using an evaluation instrument and analyze actual and potential effects on a work unit. Assess the impact of management policies and practices on workplace culture and behaviors. Explain positive and negative impacts of each. Differentiate between “culture-specific” and “culture-general” and describe value orientations and patterns of the latter that affect workplace behavior. Employ management strategies to capitalize on different personal values and styles. Employ management strategies to capitalize on individuals’ workplace strengths to create an effective work unit. Exercise skills to address cultural and value-driven behavioral patterns that are disruptive to workplace productivity.
Program Schedule
This in class will consist of two hours of coursework prior to class and 6 hours of content while in class. The course will use readings, case studies, lecture, discussions, and small group activities. You are expected to come to class prepared and to participate in class discussions and group activities.
Instructor Bio
Ruthann Cunningham Assistant Professor \| UVU Ruthann Cunningham is an Assistant Professor of Healthcare Administration in the Department of Public and Community Health at Utah Valley University. Prior to being a full-time professor, Ruthann was a Population Health Network Engagement Leader and consultant for Intermountain Healthcare. She consulted with five of the largest Utah healthcare systems and over 25 independent provider clinics on population health strategy, value-based care, data, analytics, and community leadership. Ruthann led initiatives to train leaders on ways to reduce healthcare costs and improve patient outcomes. In addition, she collaborated on the initial startup of a not-for-profit generic pharmaceutical company, now known as Civica RX. Ruthann earned a BS degree in Fitness and Wellness Management and MS degree in Exercise Science from Brigham Young University. She has a DHSc in Health Science with an emphasis in Leadership and Organizational Behavior from A.T. Still University.

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CERTIFIED PUBLIC MANAGER - LEADERSHIP

The Utah Certified Public Manager (CPM) Program is delivered through collaboration with expert faculty from the UVU Woodbury School of Business, Department of Communication, and UVU College of Health and Public Service. CPM is a professional designation granted by nationally accredited programs in state and federal governments. The CPM Program increases the capacity of its participants to effectively lead people, manage work processes, and develop self-mastery. The Utah CPM Program consists of 3 courses addressing a range of leadership and management skills.

Economic Development: Community Marketing and Incentives

Fee: $619.00
Dates: 2/23/2024 - 5/10/2024
Times: 8:00 AM - 4:00 PM
Days: F
Sessions: 0

Learning Outcomes Program Schedule Student Profiles Instructor Bio Register Now
Program Overview
The Economic Development: Community Marketing and Incentives course educates new and seasoned economic development professionals on Community Reinvestment Areas (CRA's) and marketing your community. Through this class, the students will create a CRA to include a plan and budget with all documents. Students will also focus on marketing their community with guest lectures to talk about social media, print, website, brand and logo, and other aspects of marketing.
Learning Outcomes
Whether you’re new to Economic Development or a seasoned professional, the UVU Certificate in Economic Development can help you gain the knowledge and skills needed in: - Creating your Communities Voice - How to Market Effectively - Stay in your Lane, Marketing Channels - Style Guide - Redevelopment Area Creation - Area Plan and Budget Creation - Interlocal Development Agreements - Understanding Utah State Code Let us help you and your community move forward with this five session course culminating with a Thursday/Friday event.
Student Profiles
This course is designed for current economic development professionals, elected officials, land developers, state and community leaders, students with an economic focus, and others interested in economic development who want to become more effective at growing and promoting their community.
Program Schedule
Modules in this program focus on powerful emotional intelligence topics, principles, strategies, and best practices for leaders, managers, professionals, and entrepreneurs. All sessions are held in person at UVU's Lehi Campus or may also be attended live online via Zoom. Sessions are presented in a highly interactive format that enables participants to easily engage with the instructor and other participants, including joining in small group work and networking opportunities.
Session 1:
Basic Understanding of Economic Development Know Your Community Economic Development Strategic Planning
Session 2:
Business Expansion and Retention Program (BEAR Program) Workforce Development Entrepreneurship and Small Business Development Economic Development Neighborhood Development Strategies
Session 3:
Real Estate Development and Reuse Economic Development Credit Analysis or Financing
Session 4:
Community Development and CRAs/Incentive Process
Session 5:
Economic Development Marketing and Attraction (Community) Marketing (Business/Site Selectors) Technology-Led Economic Development
Instructor Bio
Marlin Eldred Mr. Marlin Eldred has vast experience in municipal, county and private economic development. Specifically, he has served over 16 years helping private and public entities expand their economic programs. Most recently, he is the Economic Development Director of Lehi City where he is responsible for business retention and recruitment, downtown revitalization, commutnity engagement and helping to create a better quality of life for Lehi residents. As the President and CEO of Economic Development Planning Group, he worked with numerous rural communities and counties in the State of Utah. Projects include contract negotiations, Economic Development Strategic Planning, meeting facilitation and consensus building, Community Development Area Creation, Sales Tax Leakage Study and more. With his diverse background, Mr. Eldred can help municipalities determine the realities of where they are with economic development, create a feasible path and generate goals to accomplish desired outcomes.

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ECONOMIC DEVELOPMENT

The Economic Development: Community Marketing and Incentives course educates new and seasoned economic development professionals on Community Reinvestment Areas (CRA's) and marketing your community. Through this class, the students will create a CRA to include a plan and budget with all documents. Students will also focus on marketing their community with guest lectures to talk about social media, print, website, brand and logo, and other aspects of marketing.

2/23/24, 3/22/24, 4/12/24, 5/10/24

OnlineCertified Administrative Professional (Voucher Included)

Fee: $1,795.00
Dates: 1/1/2023 - 12/31/2023
Times: 12:00 AM - 12:00 AM
Days: Daily
Sessions: 0

Learning Outcomes Student Profiles Program Schedule Instructor Bio Register Now
Program Overview
To be a successful administrative professional, you must possess the skills to handle a wide variety of workplace tasks and scenarios. The Certified Administrative Professional (CAP) course serves two purposes. First, it prepares you to take the CAP exam offered by the International Association of Administrative Professionals (IAAP). Second, it provides you with a broad selection of essential skills and knowledge to effectively work as an administrative assistant in fields including education, technology, government, and medicine. In this course, you will learn the basics of workplace administration as well as how to begin and grow a successful career as an administrative professional. The course covers the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. You will also learn to effectively write for business, produce documents, and utilize informational technology. You'll gain event and project management skills, which includes virtual meeting coordination. As technology develops, this skill has become increasingly useful. Each course module concludes with a quiz, helping you to effectively track your progress and test your skills. This course includes a voucher which covers the fee of the exam. Register Here
Learning Outcomes
What you will learn Effective organizational communication The fundamentals of administrative roles including human resources, financial responsibilities, and event and project management How to write for business and the Internet Essential workplace skills Prepare for the IAAP Certified Administrative Professional exam How you will benefit Develop a high level of understanding of the Certified Administrative Professional (CAP) body of knowledge Set yourself up for success in an administrative career by learning relevant real-world skills Gain the knowledge necessary to pass the CAP exam You will receive IAAP Membership and a study guide upon qualification for the CAP exam
Student Profiles
There are no prerequisites to take this course. Certification Requirements: You must have previous experience as an administrative assistant to be eligible to sit for the Certified Administrative Professional certification exam. Candidates must meet specific education and administrative office support professional experience, which are: No College Degree - 4 years of relevant work experience is required Associates Degree - 3 years of relevant work experience is required Bachelor's Degree - 2 years of relevant work experience is required
Program Schedule
This is an online self-paced course requiring about 90 hours of work over a course of 6 months.
Organizational Communication (Part 1)
Communication Essentials Interacting With Stakeholders Teams Quiz
Organizational Communication (Part 2)
Networking Interpersonal Interactions Public Speaking International Business Organizational Structure and Systems Legal Issues/Ethics Quiz
Business Writing and Document Production
Business Writing Using Personal Computer Software Applications Publishing Web Documents, Hard-Copy Documents, and Meeting Minutes Quiz
Technology and Information Distribution
Information in Organizations Researching, Gathering, Compiling, and Analyzing Data and Information Networks for Information Distribution and Maintaining, Backing-up, and Storing Data Quiz
Office and Records Management
Office and Records Management (Introduction) The Basics of Creating Functioning and Productive Workspaces Obtaining and Managing Resources for Your Office and Working in a Virtual Office Quiz
Event and Project Management
Event and Travel Management: Coordinating Virtual Meetings Project Management, Time Management, and Negotiations Quiz
Human Resources
Human Resources Functions, Duties, and Processes Employee Files and Records and Employee Training Recruitment, Staffing, and Hiring Practices Diversity, Onboarding/Offboarding, and Human Resource Law Quiz
Financial Functions
Organizational Finance: Budgeting, Financial Statements, and Financial Transactions Banking Process and the Bank Statement Reconciliation Process Basic Statistical Analysis Financially Accounting for Charitable Activities Quiz
Workplace Behaviors
Goal Setting and Creativity Problem Solving and Decision Making Time Management and Stress Management Quiz
Becoming an Administrative Assistant and Advancing Your Career
Job Duties, Responsibilities, and Personal Characteristics of Administrative Assistants Administrative Assistant Position Options Becoming an Administrative Assistant, Making a Career Change, and Career Advancement Quiz
Instructor Bio
Becky Swaim Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices. Register Here

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BECOME THE ADMINISTRATOR YOU WOULD WANT

Learn the basics of workplace administration as well as how to begin and grow a successful career as an administrative professional. The course covers the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. As technology develops, this skill has become increasingly useful. Each course module concludes with a quiz, helping you to effectively track your progress and test your skills.

Register Here

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