Operations   

Advanced Grant Proposal Writing
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Advanced Grant Proposal Writing
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

A to Z Grant Writing II - Beyond the Basics
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

A to Z Grant Writing II - Beyond the Basics
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Creating a Successful Business Plan
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Creating a Successful Business Plan
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Managing Customer Service
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Managing Customer Service
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Distribution and Logistics Management
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Distribution and Logistics Management
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Get Grants!
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Get Grants!
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

A to Z Grant Writing
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

A to Z Grant Writing
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

High Performance Organization
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

High Performance Organization
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Introduction to Business Analysis
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Introduction to Business Analysis
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Twelve Steps to a Successful Job Search
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Twelve Steps to a Successful Job Search
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Mastery of Business Fundamentals
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Mastery of Business Fundamentals
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Purchasing Fundamentals
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Purchasing Fundamentals
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Understanding the Human Resources Function
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Understanding the Human Resources Function
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Supply Chain Management Fundamentals
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Supply Chain Management Fundamentals
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Talent and Performance Management (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

High Performance Organization (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Six Sigma: Total Quality Applications (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Productivity and Benchmarking
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Collaborative Problem Solving
Fee: $145.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Organizational Development & Change
Fee: $145.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

A to Z Grant Writing (Self-Paced Tutorial)
Fee: $100.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Twelve Steps to a Successful Job Search (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Writing Effective Grant Proposals (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Understanding the Human Resources Function (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Creating a Successful Business Plan (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

A to Z Grant Writing II - Beyond the Basics (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Advanced Grant Proposal Writing (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Introduction to Business Analysis (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Distribution and Logistics Management (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Mastery of Business Fundamentals (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Managing Customer Service (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Purchasing Fundamentals (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Supply Chain Management Fundamentals (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Get Grants! (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Total Quality Fundamentals (Self-Paced Tutorial)
Fee: $115.00
Dates: 5/1/2023 - 7/31/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Talent and Performance Management
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Talent and Performance Management
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Six Sigma: Total Quality Applications
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Six Sigma: Total Quality Applications
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Total Quality Fundamentals
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Total Quality Fundamentals
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Writing Effective Grant Proposals
Fee: $115.00
Dates: 6/14/2023 - 8/5/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

Writing Effective Grant Proposals
Fee: $115.00
Dates: 7/12/2023 - 9/2/2023
Delivery Method: Online

This course is offered through our partners at ed2go.  These courses are fun, fast, convenient, easy to use, and led by an expert instructor.  Courses run for six weeks and you have 24/7 access to two lessons each week. Each lesson is accompanied by a short, multiple-choice quiz, and some lessons include hands-on assignments.

You will receive an e-mail with course access information upon completion of your enrollment.

Important: All online courses through the Center for Business & Industry are non-credit courses.  For college credit programs and courses please visit www.DaytonaState.edu.

• Advanced Grant Proposal Writing
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Gain a full understanding of the criteria funders use to determine whether your grant proposal gets funded or rejected.

  
  

  In this course, an experienced grant writer will show you how to research and write winning proposals that get funded. You will become proficient in the proposal format used by the vast majority of public foundations. Learn what to do and what not to do on your cover sheet, narrative, background page, and your stakeholder and third-party evaluation plan. Discover the quickest and most efficient ways to gather the information you will need to develop your proposal's attachments, including information on your organization's structure, administration, and finances. Gain a full understanding of the criteria funders use to determine whether your grant proposal gets funded or rejected.

  Before this course is over, you will have discovered a number of significant finishing touches that can give your project the edge over others. You will learn about the importance of obtaining community and political support before submitting a proposal to any government agency.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Learn from an experienced grant writer how to research and write winning grant proposals. This course will provide you with a complete understanding of all the components used to determine whether to fund or reject a proposal and how to give your project an edge over others.

  
  

  Types of Proposal Formats

  In this lesson, you'll learn the different types of grant proposal formats for corporations, foundations, and state and federal government agencies. This lesson is important because you'll discover who reviews your proposals at each step, what format the proposal review staff expect to receive, and how and why decisions to fund or reject grant proposals are made.

  Match Funders With Projects

  This lesson will teach you how to carefully research the funding agencies so you can match your grant funding needs to their interests. You'll learn how to find and use Internet research sites to identify multiple funders for grant proposal projects. You'll also learn how to spot the funder/project matches that result in a 90 percent or higher funding success rate.

  Write the History and Major Accomplishments Sections

  In this lesson, you'll learn how to prepare the first section of the grant proposal narrative: the research and major accomplishments section. You'll learn how to sift through organizational documents and write useful information that will answer the dozens of questions that grant reviewers ask when reading your narrative. Most importantly, you'll learn how to avoid the mistakes that can cause your grant proposal to lose points during the initial stages of the funder's review process.

  Write the Current Programs and Activities Section

  This lesson will teach you how to develop a current programs and activities section narrative template. You'll also learn where to find the type of information a grant reviewer needs in this section of your grant proposal. Finally, you'll learn how to confidently answer all of the questions that funders ask when they read this section of your grant proposals.

  Write the Target Population Served Section

  In this lesson, you will learn how to write accurate and magnetizing copy for the target population served section of your grant proposals. You'll also learn how to conduct extensive research on your target population and how to order, organize, and write the information for this critical section of your grant proposals.

  Write the Partnerships Section

  This lesson will teach you how to find the most current information on your organization's partners in the community, region, and nation. You'll also learn how to identify potential partners when your organization has few or no partners. Most importantly, you'll learn how to organize and present your partnership information in an appealing format for funders.

  Write the Needs Statement Section

  In this lesson, you'll learn how to understand the needs statement section from the funder's viewpoint. You'll also learn the type of information to collect on the target population and your organization in order to glean language for this section.

  Write the Program Design Section

  This is perhaps the most important of all the lessons. You are halfway through the main writing sections for your grant proposal narrative and gaining more confidence in your skills. This lesson will teach you how to show the funder that you have a well-thought-out plan for spending grant monies. You'll learn how to look at the program design section from the funder's viewpoint, how to collect the right information, and how to spot poorly written narrative in this section.

  Write the Management Plan Section

  In this lesson, you will learn to understand the thinking patterns of grant funders when they read the management plan section. You'll also learn how to avoid the most common types of errors made by other grant writers when writing this section, and how to cull the right information from your program staff or administrators.

  Write the Evaluation Section

  This lesson will teach you how to look at the evaluation plan section from the funder's perspective. You'll also learn how to steer clear of the age-old errors that other grant writers make when planning and writing this section. From learning where to find the information needed to write an award-winning evaluation plan to learning the common terms that funders look for, this lesson hits the target.

  Develop the Budget Section

  At this point, you're nearing the finish line for Advanced Proposal Writing. In this lesson, you will learn the standard definitions you need to know when it comes to planning your budget line items. You'll also look at examples of award-winning budget sections on the Internet. Most importantly, this lesson will teach you how to recover with the funder when you make a glaring budget error.

  Apply Finishing Touches and Conduct Follow-Up Tasks

  This last lesson will teach you how to view your entire proposal package from the funder's viewpoint. You'll also learn how to use words that work, some final formatting techniques, and how to prepare the supporting documentation for your grant proposal-the attachments. The lesson will also teach you the ins and outs of signatories, copies, and how to mail your grant proposal the right way. Lastly, you'll learn how to follow up on all outstanding items, such as verification of proposal delivery and checking back with funders. Finally, you'll learn the next step to take when your proposal is either funded or rejected.

  
  

  What you will learn

  • Learn the different types of grant proposal formats
  • Learn how to research funding agencies so you can match your grant funding needs to their interests
  • Learn how to prepare each section so that you use the most useful information and avoid mistakes that can cause you to lose points
  • Learn to look at your proposal from the funders viewpoint
  • Learn to have a well-thought-out plan for spending grant monies
  • Learn standard definitions you need to know when it comes to planning your budget line items
  • Learn to use words that work, formatting techniques, how to mail your proposal
  • Discover the next step to take when your proposal is either funded or rejected

  How you will benefit

  • Discover how to research and write winning grant proposals that get funded
  • Know what steps to take next once your proposal has been funded

  
  

  Dr. Beverly A. Browning

  Dr. Beverly A. Browning is a grant writing consultant and visionary who uses thought leadership to work with nonprofit organizations struggling with the woes of revenue stream imbalances. She has been researching grant funding, grantmaking trends, and board-related barriers to nonprofit capacity building for over 40 years. Together she and her team have helped her clients win over $750 million in grant awards.

  Dr. Browning is the founder and director of the Grant Writing Training Foundation and Bev Browning, LLC. She is the author of 44 grant writing publications, including six editions of Grant Writing for Dummies and the 6th edition of Nonprofit Kit for Dummies (to be published in 2021).

  Dr. Browning holds graduate and post-graduate degrees in organizational development, public administration, and business administration. She is also a Certified Strategic Planning Facilitator (CSPF), has a McNellis Compression Planning Institute Facilitation Training distinction, and is an Approved Trainer for the Grant Professionals Association (GPA), the Certified Fund Raising Executive International (CFRE, and the Grant Professionals Certification Institute (GPCI).

  Show Description

  
  

• A to Z Grant Writing II - Beyond the Basics
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Sharpen your grant research skills, write the most important sections of grant applications, and learn the types of grants available.

  
  

  Are you ready to continue your journey into the world of grants? You will learn how to create a fundraising plan for all types of grantmakers. In addition, you will explore websites for finding and reviewing corporate, foundation, and government grant funding opportunities and grant application guidelines.

  You will go through every aspect of strategic funding research, preparing a fundraising plan, writing an award-winning plan of operation, and creating a project budget without red flags. Then you will journey into the world of grants available for your projects. The excitement will build when you discover just how many funding opportunities are available.

  You will see grants for arts and humanities, education, medical, science and agriculture, human services, and corporate foundation grants. You will also explore new grant-writing trends and what to do when you're notified of a grant award or a grant rejection. Don't worry, there's a plan to implement for future grant seeking success if you don't get your project funded.

  By the end of the course, you will be prepared to continue tracking future grant-writing and funding trends, bounce back successfully from rejection notices, and manage all of your grant awards proficiently. In addition, you will gain confidence in all areas of grant seeking, grant writing, and grants management (post-award reporting requirements).

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Take your grant writing expertise to the next level as you learn how to get funding. This course will equip you with the skills you need to research funding sources, create a fundraising plan, and write winning grant proposals.

  
  

  The Fundraising Plan

  This first lesson will explore the fundraising plan. You will learn the plan's purpose and how to format a working document, and you will learn how to determine how much grant money you need and by what date. You will also look at possible types of funders from the private sector (corporate and foundation grantmakers) to the public sector (government agency grantmakers). In addition, you will learn a few basics about corporate sponsorships, and you will find out about matching funds and how to identify cash and in-kind matching funds. By the end of this lesson, you will have a good overview of how to identify your grant-funding needs, agencies you might consider targeting for your projects, and how to put in place a proper fundraising plan.

  Before You Begin Writing

  How do government funding agencies eliminate so many hopeful grant applicants? This lesson will walk you through finding government grant funding opportunities, reading grant application guidelines that are complex and often confusing, and learning how to find and engage the best types of community partners as committed stakeholders in your proposed project.

  Strategic Grant Writing

  Did you know that the most strategic grant writing is in the plan of operation? The plan of operation includes goals and objectives, implementation strategies, a logic model, a plan for key personnel or a management plan, an evaluation plan, and a project sustainability plan. Get ready! In this lesson, you will find out how to develop an award-winning plan of operation with all of the required components.

  Budgeting 101

  Are you always in doubt when you have to develop a project budget for your grant application? What do funders really want to see in your budget summary and narrative? How do you plot key personnel salaries and benefits? Where do general operating expenses go? What are the common mistakes that you should avoid? This budgeting 101 lesson will answer all the above questions and more!

  Arts and Humanities Grants

  How do you find grant-funding opportunities for arts and humanities projects? In this lesson, you learn about some opportunities and challenges associated with grant funding in these areas, and you will also learn best practices in approaching community and regional arts organizations for potential partnership opportunities as well as corporate sponsorship opportunities. Finally, you will discover some excellent resources to guide you through the arts and humanities funding tunnel.

  Education Grants

  How do you find grant-funding opportunities for education projects? Are you familiar with Pre-K-12 and higher education grantmakers? Are you experiencing challenges in writing these types of grant applications? What are the challenges and who are the funders for these types of projects? This lesson will answer these questions and provide you with resources to guide you through the world of education grants.

  Medical, Science, and Agriculture Grants

  How do you find grant-funding opportunities for medical, science, and agriculture projects? Are you familiar with the grantmakers in these three grant funding areas? Are you experiencing challenges in writing these types of grant applications? What are the challenges and who are the funders for these types of projects? In this lesson, you will find answers to these questions as well as some resources to guide you through the world of medical, science, and agriculture grants!

  Human Services Grants

  How do you find grant-funding opportunities for human services projects? Are you familiar with the grantmakers in this area of funding? Are you experiencing challenges in writing these types of grant applications? What are the opportunities and challenges when searching for and writing human services grants? In this lesson, you will explore the answers to these questions and get some resources to guide you through the world of human service grants.

  Corporate Foundation Grants

  Do you know the ins and outs of foundation grants? What are the pros and cons of applying to corporate foundations? How can you overcome the challenges of finding potential funders and writing letters of inquiry and grant proposals to corporate foundations? Do you know what these foundations fund? If you don't know the answers to these questions yet, you will soon enough. This lesson will cover everything you need to know about applying for corporate foundation grants.

  New Grantmaking Trends

  This lesson is all about grantmaking trends. Are you aware of the latest funding trends in government or corporate foundations? Are you monitoring future trends, so you will understand what projects are most likely to be funded by grantmakers? This lesson will look at the fastest-growing industries impacting the world of nonprofits and government agencies and will discuss online applications and why so many funders have changed their processes and moved to online e-grant application systems.

  I Didn't Get That Grant—Now What?

  What do you do when you receive notification that you didn't get the grant? It's not the desired outcome, but it's important to be prepared to do a post-assessment and debrief your partners. In this lesson, you will find out how to assess your application and gather crucial information so that you can have a better chance of success the next time, and you will review best practices in debriefing partnering organizations. The lesson will walk you through the road to funding recovery, including practical planning for reapplication and funding down the slate.

  I Got That Grant—Now What?

  Your hard work paid off! You've received notification of a forthcoming grant award. Are you excited and overwhelmed? Are you stressing about the paperwork, reporting deadlines, and how to set up separate audit trails for incoming grant funds? This lesson will take a close look at contracts, timelines, and accounting requirements. Then, you will learn how to avoid red flags and how to collect data and report to funding agencies. Finally, you will get some tips on communicating with your federal project officer.

  
  

  What you will learn

  • Learn how to create a fundraising plan for all types of grantmakers
  • Go through every aspect of strategic funding research and preparing a fundraising plan
  • Learn to write a good plan of operation
  • Understand how to create a project budget without red flags
  • Explore new grant-writing trends
  • Understand what to do if you're notified of a grant award or a grant rejection

  How you will benefit

  • Gain confidence in all areas of grant seeking, grant writing, and grants management
  • Learn how to find and assess new sources of funding for your projects
  • Open the door to new opportunities as a professional grant writer

  
  

  Dr. Beverly A. Browning

  Dr. Beverly A. Browning is a grant writing consultant and visionary who uses thought leadership to work with nonprofit organizations struggling with the woes of revenue stream imbalances. She has been researching grant funding, grantmaking trends, and board-related barriers to nonprofit capacity building for over 40 years. Together she and her team have helped her clients win over $750 million in grant awards.

  Dr. Browning is the founder and director of the Grant Writing Training Foundation and Bev Browning, LLC. She is the author of 44 grant writing publications, including six editions of Grant Writing for Dummies and the 6th edition of Nonprofit Kit for Dummies (to be published in 2021).

  Dr. Browning holds graduate and post-graduate degrees in organizational development, public administration, and business administration. She is also a Certified Strategic Planning Facilitator (CSPF), has a McNellis Compression Planning Institute Facilitation Training distinction, and is an Approved Trainer for the Grant Professionals Association (GPA), the Certified Fund Raising Executive International (CFRE, and the Grant Professionals Certification Institute (GPCI).

  Show Description

  
  

• Creating a Successful Business Plan
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Turn your business ideas into a solid plan for financing and long-term success.

  
  

  Turn your business ideas into a solid plan for financing and long-term success. Committing your idea to paper in the form of a business plan not only increases your chances of obtaining financing, but also in keeping your business strategically focused. You will work through all the major components of writing a business plan and emerge with your first draft in hand. Most importantly, you will have completed the first—and most difficult—step on the path to small business success.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC or Mac.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word or other word processing program (not included in enrollment).
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Turn your business ideas into a solid plan for financing and long-term success. This course will guide you through all the major components of writing a business plan and you'll emerge with your first draft in hand.

  
  

  A Strategy for Success

  In this first lesson, you will meet several leading entrepreneurs and determine if you have similar passions and skill sets. You will discover that business plans are not just for funding your dream, but for guiding it along the path to success (as you choose to define it).

  Defining Your Business

  Now, you will start to mold your business. You will develop a vision and a mission for your enterprise. You will define and refine your product or service, and you will uncover your niche. This is the fun part of the journey—your only limitation is your imagination.

  The Role of the Customer

  This lesson will focus on the customer. Successful companies focus not on the products and services that they offer, but on the customers that they serve—on many levels. You will learn to position your company to be customer-centric, and how to move that customer from satisfied to loyal (and perhaps even an advocate for your business).

  Structuring Your Organization

  In this lesson, you will structure your organization so it's in the best position to provide your product or service to your targeted customers. You will discover the role that change plays in your entrepreneurial evolution. Change is good—it shows that you're thinking.

  The Marketing Plan

  This lesson explores the plan within the plan—the marketing section of your business plan. You will also discover the features and benefits of your product or service, and you will begin the ongoing task of market research. This is where you can differentiate your product or service from that of your competition.

  The Competition

  This lesson will explore three separate areas of marketing. First, you will learn about your competitors so that you can better position yourself and discover just how solid your business ideas are. Then, you will address one of the most difficult issues of new business—pricing. Finally, you will become a SWOT agent—analyzing strengths, weaknesses, opportunities, and threats.

  Marketing in Action

  In this lesson, you will join a panel of outstanding marketing, public relations, and graphics experts who are also entrepreneurs and believe in the power of networking. You will explore graphic design, logos, image, public relations, and guerrilla marketing, as well as marketing in action.

  Operations and Manufacturing

  This lesson tackles operations and manufacturing concerns.

  Understanding the Finance Section (Part I)

  This lesson takes a bird's eye view of the financial section of a business plan. You will also briefly explore the capital equipment list, the balance sheet, and break-even analysis.

  Understanding the Finance Section (Part II)

  In this lesson, you will discover three additional financial components of the plan. You will explore the projected income statement, cash flow, and historical financial records. Be sure to take some time to explore the Supplemental Links area (in this lesson and in all the others) for outstanding online resources.

  Financing Your Business

  This lesson continues the focus on money, but from a different perspective than in the previous two. You will focus on funding and financing opportunities, and by the end, you should have a better understanding of financing. You will also find out where to locate traditional, and not so traditional, sources of funding.

  The Final Document

  In the final lesson, you will end one journey while beginning another. First, you will write an outstanding executive summary. You will receive a few important document formatting tips, and you will learn what supporting documents you should add to your final business plan. You now hold all the keys to the doors along your entrepreneurial path. Journey well.

  
  

  What you will learn

  • Develop a strategy for success, starting with a detailed business plan
  • Learn the role of the customer in your new business venture
  • Gain an understanding of marketing and all the pieces you will need to know to succeed
  • Understand the financial aspects of starting and running a business
  • Learn how and where to obtain financing

  How you will benefit

  • Learn what you will need to know to get a successful start as an entrepreneur
  • Understand how to surround yourself with the right people and tools for success
  • Feel more confident as you step out on your own to achieve your dreams

  
  

  Kris Solie-Johnson

  Kris Solie-Johnson, chancellor and president of the American Institute of Small Business, best-selling author, educator, speaker, and mother of three, is an energetic and passionate entrepreneur. Her books are in public libraries, high schools, colleges, and military bases both nationally and internationally. Solie-Johnson has an MBA in Venture Management from the University of St. Thomas and over 19 years of experience helping entrepreneurs reach their goals quickly through joint venture partnerships, creative marketing programs, and innovative financial options. She's dedicated to motivating and inspiring owners to achieve beyond their dreams.

  Show Description

  
  

• Managing Customer Service
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Become indispensable to any organization by understanding how to identify and meet customer needs.

  
  

  As someone who participates in delivering high levels of customer service, you're an important ambassador for your organization. In this course, you will discover a number of dynamite methods to bring out your best and also do the same for the people you work with. You will learn how to measure customer service—from your company's point of view and from the customers—and discover how to anticipate the needs of your customers.

  You may already understand that top-notch customer service begins with knowing your customers and their needs, but do you know how to evaluate those customers, or better yet, what to do with the data once you have it? You will take a look at that, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Plus, you will learn how to communicate, resolve complaints, and build long-lasting customer service programs.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Learn how to correctly anticipate and meet your customers' needs. This course will help you discover some effective methods to bring out your best and do the same for the other people you work with as you serve as an ambassador for your company.

  
  

  Winning Customer Service

  Do you know what winning customer service looks like? If you're like most of us, you know it when you see it, but you may not be able to replicate it easily within your organization. Well, that will soon change as you learn what it takes to provide the best service the first time.

  Customers Revealed

  Customers are complex and multidimensional, and the success of your organization depends on how well you can understand what your customers want and meet their needs. It's time to get to work by finding out who your customers are and how you can serve them best.

  Customer Expectations

  If you've ever handled a customer complaint, you know how expectations play a large role in ultimate customer satisfaction. Learn what motivates customers and the best way to appeal to them the right way, the first time.

  Customer Service: Why Do It?

  A lot of organizations still have the so what mentality when it comes to superb customer service. But you won't be one of them, will you? There are a lot of benefits to ramping up your customer service, one of which is making your current customers happy. You'll discover the secrets to doing so in this lesson.

  The Decline (And Revival) of Customer Service

  If you're like a lot of people, you've probably noticed that in some places, on some days, customer service seems to be a laughable misnomer. Ironically, the better the service, the greater the collective expectations for high quality follow-through and innovation. Learn about the decline and revival of customer service and see what you can do to capitalize on consumer expectations.

  Moving Forward With the Four P's

  Customers are happy when they get the right combination of product, price, and information. When you make the product available at the right time and place, you have a winning marketing mix—also known as the 4P's (product, price, place, and promotion). In this lesson, you'll see how you can help your organization grow by harnessing the power of the P.

  Traits of Outstanding Customer Reps

  You may already know which of your reps are top performers, and which of them are lackluster. But do you know how to cultivate the best qualities in every rep on your team? In this lesson, you'll unlock the secrets to efficient and friendly customer service.

  Measuring Customer Service

  It's great to know how to cultivate better service and how to pick the right team members, but it's also important to know how you measure the customer service you already provide every day. Get ready for a simplified, user-friendly tour of the measurements and math behind your customer service counter.

  Customer Service Communication

  Your success in satisfying customers largely depends on the level of your communication skills. So in this lesson, you'll see the importance of clear and direct communication. Plus, you'll find out how to solve communication problems, especially the ones that happen all the time when you're doing business over the phone.

  Helping Upset Customers

  In this lesson, you'll learn how to revive a troubled customer service program, deal with upset customers, and use technology to simplify your job duties. You'll also go over the steps to take when you face a difficult customer and review the use of call centers, email, and the Internet.

  Motivating Your Team Part I

  Your team of customer service personnel could probably stand a little more training and a lot more encouragement. Luckily, you'll soon know how to take your employees to the next level with motivation strategies that really work.

  Motivating Your Team Part II

  As you finish the course, it's important to reflect once again on how vital customer service reps are to the company. Learn the best ways to reward and motivate them to treat their jobs as careers, and their customers as friends. As you know, you only have one chance to make a first impression, and you don't want to waste it being busy or rude!

  
  

  What you will learn

  • Learn what award winning customer service looks like
  • Discover who your customers are and how you can best serve them
  • Learn what motivates customers and the best way to appeal to them
  • Learn how you can capitalize on consumer expectations
  • Learn to motivate and reward the people on your service rep team
  • Discover how to deal with upset customers and the steps to take when you face a difficult customer
  • Cultivate better service by learning how to choose the right team members

  How you will benefit

  • Discover methods to bring out your best and the other customer service reps on your team
  • Reflect on how vital customer service is to your organization and how important it is to treat your customers with courteousness and respect

  
  

  Tony Swaim

  Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

  Show Description

  
  

• Distribution and Logistics Management
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Learn how to improve your company's distribution and logistics management activities, increase customer satisfaction, and improve operational throughput.

  
  

  Distribution and logistics management is a critical company function. Professionals in this field play a key role in fulfilling customer demands, ordering and managing inventory, controlling inbound and outbound shipments, reducing costs, saving time, and meeting company objectives. This course will not only show you how to create and operate a logistics function, but it will also show you how to achieve success through a combination of strategies and tactics.

  All elements of distribution and logistics management will be covered, including physical distribution, warehouse selection, material handling, packaging, order fulfillment, customer service, inventory management, receiving, production stores, and returned goods. The course will also address key technology issues such as enterprise resource planning (ERP), bar coding, electronic data interchange (EDI), electronic commerce (e-commerce), and distribution resource planning (DRP).

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Discover how to improve distribution and logistics management activities, reduce costs, save time, increase customer satisfaction, and better meet your company's objectives. This course will show you how to achieve success through a combination of distribution and logistics strategies and tactics.

  
  

  Overview of Logistics

  Your success in the logistics field depends on planning and facilitating movement of the right things, at the right time, at the right place, and at the right cost. The first lesson will discuss the nature of logistics, review its history, and examine how it's currently used. You'll learn about the importance of logistics and discover the role of supply chain management.

  Logistics System Elements I

  In this lesson you'll start with a whirlwind tour through the various elements of a logistics system, examining how each element contributes to its overall success. Then you'll look more closely at two of the major elements: warehousing choices and physical distribution. The lesson will talk about planning, setting up, and operating a warehouse. You'll explore the scope and function of physical distribution and finally study carrier transportation modes and methods.

  Logistics System Elements II

  This lesson will broaden your horizons regarding material handling, packaging, order entry, and customer service (order fulfillment). You'll learn about the different material handling options and discover several dimensions of packaging. You'll also see how the order fulfillment cycle can benefit your organization and determine how to calculate the order fill and line item fill methods.

  Logistics System Elements III

  Receiving starts the ball rolling for logistics activities. After all, you can't do much until you receive raw materials, equipment, and supplies. This lesson will discuss receiving, production stores, and ways to address inbound delivery problems. You'll learn the specific steps of the receiving function, and see that there are two types of production stores arrangements—the closed and open system. You'll also discover different ways to store materials and find out the difference between expediting and tracing. Finally, you'll obtain a few strategies to bring lost shipments in on time.

  Inventory Management

  As a logistics practitioner, you're responsible for controlling inventories. To help you do this effectively, this lesson will cover two key techniques: the ABC classification and the economic order quantity (EOQ) formula. ABC helps you classify inventories based on their characteristics. The EOQ formula balances the cost of obtaining with the cost of keeping inventory. You'll also find out how to set and manage an inventory budget so you come in at or under budget.

  Freight Documents and Returns

  Logistics systems move products, material, and equipment in and out of organizations, so it's important to maintain documentation that reflects the pattern of movement and also designates ownership. Doing so will allow you to effectively manage customer returns, and you'll learn how to do that in this lesson. The lesson will also talk about the customer return process and basic transportation documents, including the bill of lading and the freight bill.

  Computer Technology

  Once upon a time, people had to take, fill, ship, and bill orders without the use of computer technology, but today, it's hard to remember a time when computers weren't used in logistics. This lesson will begin with an overview of how computers and technology are used and will also address specific forms of information technology, including electronic data interchange (EDI), electronic commerce (e-commerce), bar coding, and enterprise resource planning (ERP).

  Deregulation and Freight Rates

  The regulatory reform that took place in the logistics field during the late 1970s brought about great change. Revisions in laws and regulations opened the doors for new opportunities. In this lesson, you'll explore the events connected with these changes. You'll also examine how shipping rates are set and used, and finish up by looking at public warehouses and evaluating the pros and cons of outsourcing warehousing activities.

  Personnel Management

  In this lesson, you'll focus on the managerial pieces of logistics. You'll start with planning, because just about everything you do should begin with a plan. Then you'll move on to the counterpart of planning: control. You'll consider the purpose of organization and then learn about motivation and leadership. You'll also learn how to effectively delegate so that your requests are completed on time and with the desired performance.

  Distribution Facility Selection

  Selecting the right location for distribution facilities is one of the most critical decisions logistics professionals make. It involves huge expenditures of money that you make in a context filled with volatile events. In this lesson, you'll learn about the benefits of forecasting, long-range planning, capacity planning, and facility selection. The lesson will cover the factors you need to consider for a general and specific location and how to evaluate them. You'll also discover how distribution resource planning (DRP) can effectively synchronize demand and supply.

  Project Management

  Logistics personnel have frequent opportunities to work on projects, ranging from improving ongoing operations to opening a new distribution center. This lesson will discuss the need for project management. It will differentiate projects from programs and tasks, explore the temporary and unique aspects of projects, and look at how critical scope definition is to a project's success. Finally, you'll examine the phases of the project life cycle and critique elements of project management that will help you position your project for success.

  Performance Measurements

  Joseph Juran, noted quality expert, said, "If you don't measure it, you don't manage it." The flip side is, if you do measure it, you manage it, and that means you can improve it. So in the final lesson, you'll examine performance measurements—a way to keep track of progress. You'll start off by looking at human nature and performance measurements. Then you'll consider what makes a performance measurement effective. The lesson will finish up by discussing traditional and progressive measurements of performance.

  
  

  What you will learn

  • Learn how to create and operate a logistics function
  • Understand key technology issues such as enterprise resource planning (ERP), bar coding, electronic data interchange (EDI), electronic commerce (e-commerce), and distribution resource planning (DRP)
  • Understand the order fulfillment cycle and how it can benefit your organization
  • Obtain a few strategies to bring lost shipments in on time
  • Find out how to set and manage an inventory budget

  How you will benefit

  • Develop skills to perform a critical company function
  • Become more confident in your ability to perform well in a new role with strategies and tactics for success
  • Open the door to new opportunities at various organizations

  
  

  Tony Swaim

  Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

  Show Description

  
  

• Get Grants!
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Learn how to develop successful, fundable grant proposals from experts in the field.

  
  

  In this course, you will learn how to develop successful, grant-fundable proposals.

  Whether you're interested in writing grant proposals as a career or in obtaining funding for your organization, this course will give you the grant-writing skills you need to outshine your competition. Highly recommended for development professionals, educators, nonprofit agency staff members or volunteers, and anyone else involved in fundraising for a large or small organization.

  While the skills you'll learn during this course are transferable, keep in mind that the focus of this class is on obtaining grant funding for nonprofit organizations.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  This course will teach you how to write grant proposals that stand out and outshine your competitors. Whether you're doing it as a career or simply to obtain funding for your organization, you'll learn the ins and outs of developing successful proposals.

  
  

  Basic Grant Writing Concepts

  Each year, nonprofit organizations receive billions of dollars from grant-making entities. How can your organization ensure that some of this money comes into your coffers? The goal of Get Grants! is just that, and this lesson will you get started. The first step in getting grants is making sure that you have a fundable project. What's that? You'll find out in this lesson. It will also talk about how to take an idea and develop it into a proposal.

  Overview of a Grant Proposal

  In this lesson, you'll learn the eight parts of a typical grant proposal and find out in what order you should develop them. You'll examine how to create a workable timeline so that you never frantically work on a proposal only to discover that you missed the deadline. The lesson will also go into detail about the first part of the proposal—the introduction, or what you might call your section on bragging rights.

  The Need Statement

  This lesson will get to the heart of the proposal: the "why." The need statement is where you convince potential funders that you need their support. But ah, there's a hitch. Funders don't particularly care about things you lack or things that would make you happy. They care about funding projects that address issues or resolve unmet needs that mesh with their priorities. After this lesson, you'll know how to detect a real need and then write a concise, clear, well-documented need statement that makes funding agencies take note.

  Goals and Objectives

  Goals and objectives clarify precisely what you intend to accomplish and help funders see what they are supporting. In this lesson you'll learn how to write goals that flow from the need statement and objectives that will help to measure your success. More specifically, you'll see how to craft the specific, measurable objectives that grant makers require.

  Evaluation Plan

  "Evaluation" is a word that you hear a lot in the grant-writing world. It's how you show the grant makers that the outcomes of your project are what they want to support. By the end of this lesson, you'll be able to design evaluations that clearly demonstrate how your outcomes support your goals and the goals of the funding source.

  Methods and Activities

  This lesson will talk about methods and activities, which are the things you'll be doing from the moment you receive your funding in order to reach your goal. Planning these steps can be daunting, but you'll see how to create a detailed road map so that you never get lost. By this point, you'll know how to capture all the great ideas that you generate during the grant-writing process, so your project manager will be able to start implementing them right away!

  Budget

  If you're a numbers person, this lesson about the budget will be right up your alley. If you're not, this lesson will demystify the budget process. It will go through each of the budget categories and define the more confusing terms. Best of all, you'll get good models for your budget form and your budget narrative. These will be very helpful, especially when you work on a major grant.

  Sustainability and Dissemination

  Grant writers frequently overlook these two parts of the proposal, but after this lesson, you'll never make this common mistake. Funders don't always require information about dissemination (publicizing your program) and sustainability (future funding), but both are vital pieces in convincing funders that you will make the most of their investment. This lesson will teach you how you can best present them in your proposal.

  Summary and Letter of Inquiry

  Although you're not yet finished with the class, you're at the point of the proposal process where it's time to sum it all up. In this lesson, you'll look at how to handle the summary. The lesson will also talk about letters of inquiry: what they are, when to use them, and how to make them effective. You'll also examine how to make successful first approaches to funding sources.

  Researching Funding Sources

  You've written a great grant; now you need to send it out and get it funded. This lesson will talk about researching funding sources. By the end of this lesson, you'll know who funds government programs and where to get the best information. You'll also know where to find out about private foundations and corporate funding. Finally, you'll come to understand the sometimes arcane language of guidelines and extract the details you need.

  Putting It All Together

  What image do you want to present to your funding sources? The tips that you'll receive in this lesson (including ways to assemble and package your grant) will help you present your proposal in the best light. The lesson will review what supporting data you'll need and talk about what you have to do after you've submitted your grant.

  How to Make Your Proposal a Star

  This lesson will cover writing style—what works and what doesn't. It will discuss how to ensure that your organization is ready to apply for a grant. It will also talk about grant writing as a career—including what it means to work on retainer and why you should never work on a contingency basis. By the end of this lesson (which is the end of this course), you'll be well-equipped to get out there and get grants!

  
  

  What you will learn

  • Learn both federal and foundation grant writing
  • Explore the process of grant proposal writing step-by-step
  • Learn to recognize what makes a project attractive to a funding agency and see how to create a compelling case
  • Learn to recognize what makes a project attractive to a funding agency and see how to create a compelling case
  • Discover how to target the best funding agencies for your project and learn insider secrets for approaching them in the right way

  How you will benefit

  • Gain insider secrets from professionals who have raised millions in grant money for various causes
  • Understand how to develop successful grant-fund proposals and become a more valuable member of your organization or cause
  • Gain an edge on your grant-writing competition with the proper knowledge to get a yes to your proposals

  
  

  Janet Levine

  Janet Levine has been involved with grant writing and fund raising since 1988. Prior to starting her consulting company in 2007, she was the Vice President for University Advancement at a public, urban university. Levine has been a fundraiser and administrator at a number of colleges, universities and other non-profit organizations. She holds a Master of Business Administration from Pepperdine University and a B.A. from Hofstra University.

  Bo Morton

  Bo Morton has spent the past 15 years as a grant development practitioner. She was the Director of Grants Development and Management at a community college for more than a decade. During her tenure, she secured over $75 million in grants for college programs. Since 2011, her company Linked-to-Grow has assisted nonprofits and educational institutions develop resources via grants from governments, private foundations, multilateral organizations, and other revenue streams.

  Show Description

  
  

• A to Z Grant Writing
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  This course provides students with the hands-on experience and knowledge they need to successfully begin writing grant proposals, including real-world scenarios, and the opportunity to improve their work by reviewing previous grant proposals completed by peers.

  
  

  A to Z Grant Writing will take you through the planning process for documenting the need for funding in a Theory of Change Grant Project Planning Worksheet. Beginning with writing about what will be implemented (your vision for change and impact) when the project is funded, the worksheet begins to come to life. Exploring why funding is needed is the beginning of articulating the statement of need. You will learn how to document your projection of how, when funded, your project will initiate change. Once you've created the project's goals, the worksheet asks for inputs or resources (mirroring a logic model's format). Your thought processes and imagination will be tested in the implementation activities & timeline section. You'll also have a chance to develop outputs and outcomes for the planned project. Finally, you'll learn how to develop a project budget. Where does all of this lead? Every lesson is one step closer to having 100% of the information you'll need to write a highly competitive grant proposal. Additional features include six teachable moments videos and six choose your own adventure branching scenarios to fuel your creative thinking processes.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 10 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word or equivalent word processor (not included in enrollment).
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  This course provides students with the hands-on experience and knowledge they need to successfully begin the planning process for projects in need of grant funding. An approach to grantseeking begins with thinking about why the funding is needed and involving the grant applicant's stakeholders in the planning process.

  
  

  Grant Writer Roles

  This first lesson will explore the roles of a grant writer. You will learn about the grant writing profession, what a grant writer does, and, most importantly, the work ethics of a grant writer. As an employee or consultant, realizing just how much a grant writer is expected to do will help you understand the grant profession and the multiple job titles of people who are assigned to write grant requests. By the end of the lesson, you will have had an extensive overview of the field of grant writing and the expected ethics of a grant writer.

  Grant Funding Research

  What are the best websites for researching grant funding opportunities? So many are rip-off websites, how will you determine what is real and what is fake? In this lesson, you learn how to use different kinds of trusted online grant-research databases to locate funding opportunities for your organization and its projects. By the end of the lesson, you will have developed expert skills in entering on-target keyword search terms for finetuning your grant funding research.

  Grant Writing Planning Process

  If you know that your nonprofit or NGO needs additional funding, why do you need to understand the grant planning process? In this lesson, you'll learn how to expedite and navigate the grant planning process by using a Theory of Change Grant Project Planning Worksheet. Why can't you just get started by writing your grant proposal? This lesson will also provide rational justification on why the planning process for projects in need of grant funding is a critical step that cannot be bypassed. This pre-writing planning process also enables the grant writer to gather valuable ideas from the project's stakeholders. By the end of the lesson, you'll be eager to explore more information about conducting a Theory of Change Grant Project planning meeting.

  Introduction to Peer Review and Constructive Feedback

  What is peer review and why is it needed? Why do grant writers need a peer to review their work before hitting the submit button? How important is peer review? In this lesson, you'll learn the importance of providing and receiving feedback from peers. You'll also learn about the fundamentals of the peer- review process in the grant-writing industry. By the end of this lesson, you'll be better able to understand the benefits of peer review by experiencing it firsthand during this course's peer-to-peer review process.

  Executive Summary

  How can you summarize any topic before you write the finite details about it? How does the executive summary fit into the Theory of Change Grant Project planning process? In this lesson, you'll learn the purpose of an executive summary in the Theory of Change Grant Project planning process. You'll also learn how to outline the information needed for the executive summary. By the end of this lesson, you'll be able to extract information for an executive summary during a Theory of Change Grant Project planning process.

  Statement of Need for Funding

  Why do you have to prove that you need funding? Can't a potential funder just look at your financial statements and tell that your organization is operating on a shoestring? In this lesson, you'll learn that potential funders require extensive information about your target population, the people or animals or other types of projects in need of funding. You'll also see that funders require validated information to justify a grant request. By the end of this lesson, you'll be able to quickly drill down the research and statistics needed to present your statement-of-need narrative for potential funding sources.

  Benefit to the Target Population

  How will grant funding change the dire circumstances for your target population? How will you explain the return on a funder's investment in quantitative terms to show how grant funding will impact your grant project's outcomes? In this lesson, you'll learn how grant-funded projects can initiate change. You will also learn how to delineate the benefits for your target population when the change unfolds within their circumstances. By the end of this lesson, you will be able to articulate return-on-investment outputs for funders.

  Project Goals and Measurable Objectives

  When you try to write your goals, are you often confused as to how our daily to-do's (aka goals to complete) differ from the goals for a grant project? In this lesson, you will learn about the types of goals for a grant project. You will also learn the correct way to write non-measurable and measurable project goals to include in your final grant application. Using the Theory of Change Grant Project Planning Worksheet, you'll learn how to create project goals for funding requests. By the end of this lesson, you'll be able to create measurable project objectives for each goal.

  Evidence-Based Solutions to Address the Need

  Did you know that your solutions to solve the target population's needs must be evidence based? Did you know that potential funders rely on accurate, well-researched best-practice models to form the framework for all of the activities that you plan to carry out when your grant project is funded? In this lesson, you'll learn how to research evidence-based solutions and why potential funders require them. You'll also learn how to use the Internet to identify best-practice models in your project's subject area. By the end of this lesson, you'll be able to create activities and timelines for your grant-funded project's implementation plan.

  Resources

  How do you think a potential funder views your grant request when you have nothing to leverage against the grant project's budget request? In this lesson, you will learn how to identify the internal resources available for grant projects. You'll also learn how to identify the external resources for your grant project. By the end of this lesson, with the help of your stakeholders, you'll be able to create a comprehensive list of internal and external resources during a Theory of Change Grant Project planning meeting.

  Funding Outcomes and Evaluation

  Why does every funder's guidelines for submitting a grant request include a section on your funding outcomes and how you will evaluate the grant-funded project? How can you predict outcomes before the funding is awarded? In this lesson, you'll learn how to fully describe the outcomes for your grant project during the Theory of Change Grant Project planning process. You'll also learn how your project's stakeholders can help you outline the changes that will happen for the target population as a direct effect of the project's funding. By the end of this lesson, you'll be able to create an evaluation plan that describes your grant-funded project's projected success.

  Developing a Project Budget

  Do you get nervous when you have to guess how much funding is needed to support the implementation of a grant project? Is juggling numbers your least favorite task? In this lesson, you'll learn how to outline your project's budget expenses by using every narrative section that you've already written in your Theory of Change Grant Project Planning Worksheet. You'll also learn how to justify each line-item expense for your grant project. By the end of this lesson, you'll be able to quickly identify the difference between soft and hard cash leveraging funds and to develop a comprehensive grant project budget summary and a detailed narrative document.

  
  

  What you will learn

  • The writing profession, outlook, and the work ethic of a grant writer
  • How the grant planning process works
  • Ways to apply peer reviewed strategies when evaluating written assignments
  • The relationship between a theory of change and a grant proposal

  How you will benefit

  • Complete a grant application from start to finish
  • Organize stakeholders for best use of time and information
  • Develop skills to research grant funding projects
  • Obtain the elements needed for a grant proposal

  
  

  Dr. Beverly A. Browning

  Dr. Beverly A. Browning is a grant writing consultant and visionary who uses thought leadership to work with nonprofit organizations struggling with the woes of revenue stream imbalances. She has been researching grant funding, grantmaking trends, and board-related barriers to nonprofit capacity building for over 40 years. Together she and her team have helped her clients win over $750 million in grant awards.

  Dr. Browning is the founder and director of the Grant Writing Training Foundation and Bev Browning, LLC. She is the author of 44 grant writing publications, including six editions of Grant Writing for Dummies and the 6th edition of Nonprofit Kit for Dummies (to be published in 2021).

  Dr. Browning holds graduate and post-graduate degrees in organizational development, public administration, and business administration. She is also a Certified Strategic Planning Facilitator (CSPF), has a McNellis Compression Planning Institute Facilitation Training distinction, and is an Approved Trainer for the Grant Professionals Association (GPA), the Certified Fund Raising Executive International (CFRE, and the Grant Professionals Certification Institute (GPCI).

  Show Description

  
  

• High Performance Organization
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  This course will teach you how to turn your company into a High-Performance Organization (HPO), which can help to increase profits, a high rate of success, and become a desirable workplace.

  
  

  A key ingredient to the longevity of a company, is the performance and implementation to function as a High-Performance Organization (HPO). A High Performance Organization doesn't evolve naturally it takes a proper foundation and resources. Any type of business from production to service based, would benefit from becoming an HPO. Benefits include increased profits, a high rate of success, and a desirable workplace. Competition is everywhere and may range from large and small organizations on a domestic and international level. An organization is better suited for long-term success if they build an initial foundation as a High Performance Organization.

  This course will provide you with the information needed to help your organization with its efforts to become a High Performance Organization (HPO). The lesson will begin by discussing the four principles of an HPO: Egalitarianism and Engagement, Shared Information and Trust, Knowledge Development and Performance Reward Linkage and how to link those principles with organizational activities to be an HPO to implementation of the principles. You'll also discuss leadership and how the organization's culture can help or hinder your efforts to become an HPO.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  This course provides strategies, tactics, and knowledge to help you build a foundation for your organization to become a High Performance Organization (HPO) for increased profits, better success, and a more desirable workplace.

  
  

  High-Performance Organizations

  Learn the fundamental principles of a High-Performance Organization, designing an HPO, aligning an HPO with your company's strategy, and implementing an HPO.

  Egalitarianism

  Define the HPO principle of Egalitarianism and engagement and describe how you can empower your employees as well as how to create an empowered workforce.

  Shared Information and Trust

  You will learn about the HPO principle of Shared Information and Trust and the different ways to communicate your vision for an HPO. This lesson will also identify the characteristics that make a good leader and how communication and a collaborative environment can be used to create successful teams.

  Trust and Integrity

  In this lesson, you will look at the principles of trust and integrity in an HPO and how shared information helps develop trust and integrity. You will also identify ways to break down barriers and encourage trust and define the role of the Psychological Contract.

  Performance Management Process

  Here you'll look at the three steps of the performance management process and the four basic elements necessary to establish effective standards for performance management and describe what an effective performance management process looks like. The lesson will also discuss how knowledge development supports an HPO.

  Employee Motivation

  Keeping employees motivated is critical to an organization's efforts to become an HPO. In this lesson, you'll identify ways to motivate your employees, learn how clearly defined roles and expectations can help them, and discover how training and development can turn them into high performers. You'll also look at the benefits of the performance-reward linkage in developing an HPO.

  Handling Disputes

  You will learn the common causes of workplace disputes, the cost of workplace disputes, and the role of arbitration to handle disputes. You will also learn about a Human Resources Information System (HRIS) and examine how an HRIS can help develop and maintain an HPO.

  Organization Culture

  Define organization culture. Identify your organization's culture, the effects of culture on developing and maintaining an HPO. Discuss the statistics of a low performance culture. Explain how to design an organizational culture to implement an HPO and discuss the role of the mission statement in supporting an HPO.

  Diversity

  You will learn about diversity such as the definition of diversity, the benefits of diversity in an HPO, and how you can manage diversity-related conflicts in the workplace. You will also learn about the role of leadership in a diverse workplace.

  Implementing an HPO

  Explore how implementing an HPO can improve your company's bottom line and how motivating your employees can help your company be an HPO. The lesson will also talk about the role of communication and delegating authority in creating an HPO.

  Participative Leadership

  The focus of this lesson is participative leadership. You will learn ways to grow talent internally to become leaders for an HPO, the leadership role in an HPO, and define leadership and management styles that contribute to an HPO. The lesson will also talk about how corporate governance contributes to an HPO.

  Strategic Planning Process

  This lesson will focus on the strategic planning process. It will cover an organization's strengths and weaknesses and how to implement and evaluate your strategic plan. You will also learn how to find the right strategy for your organization and explain how the strategic plan contributes to the implementation of an HPO.

  
  

  What you will learn

  • Learn the fundamental principles of a High-Performance Organization (HPO) and how to design and implement an HPO
  • Explain how training and development can motivate your employees to be high performers
  • Define organizational culture, what your organization's culture is, and how to design a culture to implement an HPO
  • Discuss how implementing an HPO can improve your company's bottom line
  • Explain how understanding the strategic plan contributes to implementation of an HPO
  • Describe what an effective performance management process looks like as well as the purpose of performance manage in developing an HPO

  How you will benefit

  • Learn the principles to creating an HPO and why your organization should implement an HPO
  • Learn how to empower your employees to work towards an HPO
  • Discover how communication can help your organization with their efforts to an HPO
  • Understand how shared information supports an HPO
  • Demonstrate an understanding of how training and development supports an HPO

  
  

  Dave Paquin

  Dave Paquin has been teaching computer skills in the classroom for over 15 years. He holds a Master of Science in Training and Learning Technology and has extensive experience as a Human Resources manager.

  Show Description

  
  

• Introduction to Business Analysis
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Learn powerful techniques to improve your decision-making skills at work.

  
  

  Give yourself an employment advantage by developing analytical skills that are consistently in high demand. This course will teach you powerful quantitative methods that will have you making better, more informed, and more effective business decisions.

  The days of making critical business decisions by instinct or coin toss are long gone. If you are planning a career in business, you cannot afford to miss this course!

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Give yourself an employment advantage by developing analytical skills that are consistently in high demand. This course will teach you powerful quantitative methods that will have you making better, more informed, and more effective business decisions.

  
  

  Problem Solving and Decision-Making

  Decision-making is one of the most important aspects of business, so you'll start things off by exploring a variety of analytical approaches that you can use for making business decisions. You'll also look at the basic steps involved in problem solving.

  Introduction to Probability

  This lesson will help you understand the probability of events. It will talk about basic probability concepts and how you can assign probabilities to experimental outcomes. You'll also find out how to apply probability concepts to business situations.

  Introduction to Sampling and Surveys

  In this lesson, you'll delve into the concepts of mean and standard deviation and how they're used in business. You'll also go over survey analysis, the various steps involved in doing a survey, and the most common errors that people make.

  Decision Analysis

  This lesson is all about the use of probability in decision-making. You'll explore an analytical approach called Decision Analysis. You'll learn how to structure a problem so that when you decide how to deal with it, you know what result to expect. The lesson will also talk about using an optimistic, conservative, and in-between approach when making decisions. Finally, you'll examine the concept of Expected Value.

  Utility and Decision-Making

  What if the decision you want to make isn't the most sensible one from a financial perspective? There are times when you need to base the worth of a decision on its value to you. An example of this would be deciding to buy a lottery ticket. Sometimes it's appropriate to make business decisions this way. This lesson will talk about this approach and where the different decisions can lead.

  Forecasting

  All businesses need to forecast sales and expenses, and the forecasts need to be accurate. This lesson will cover forecasting as it's done in business analysis. You'll learn about the two types of forecasting: qualitative and quantitative.

  The Modeling Process

  In this lesson, you'll discover modeling, which is the application of mathematical constructs to decision making. You'll explore simple, intermediate, and complex types of models and discuss the two approaches to model development: reductionist and holistic.

  Modeling in a Corporate Environment

  This lesson is about how models are developed within a business organization. It will talk about what needs to be done and who needs to do it in order to make the modeling effort a success. You'll explore the respective roles of the analyst (modeler) and the client for whom the model is being developed.

  Financial Analysis

  The most widely used type of business analysis is financial analysis. This probably doesn't surprise you too much since the point of any business is to make a profit. In this lesson, you'll look at financial analysis and how it differs from accounting. The lesson will discuss cost estimates and various types of business costs. You'll get familiar with the concepts of break-even analysis and cost/benefit analysis, both of which play a vital role in business analysis.

  Project Management PERT/CPM

  The techniques of PERT (Program Evaluation and Review Technique) and CPM (Critical Path Method) have proven to be extremely valuable to project managers. This lesson will explain the basics of PERT/CPM and how to utilize these techniques in your work. You'll meet a simple technique called a Gantt chart, which works quite well for planning a simple project with a relatively small number of tasks.

  Computer Simulation and Risk Analysis

  Risk is a part of any business situation, which makes it something you need to consider when you do business analysis. Simulation is an excellent method of performing risk analysis, so this lesson will cover step-by-step procedures for creating and using a simulation model.

  Computer-Based Information Systems

  In the final lesson, you'll look at computer-based information systems. This includes such areas as Decision Support Systems, Optimization Analysis, and Knowledge-Based Systems. You'll learn what each of these areas constitutes and examine many business applications of each.

  
  

  What you will learn

  • Learn quantitative methods that will have you making better, more informed, and more effective business decisions
  • Understand probability, sampling and surveys
  • Learn qualitative and quantitative forecasting
  • Understand modeling and how it is used to make better business decisions
  • Learn how financial analysis differs from accounting
  • Examine how to perform a risk analysis

  How you will benefit

  • Make better, more informed, and more effective business decisions
  • Give yourself an employment advantage by developing analytical skills that are consistently in high demand

  
  

  Matt Crabtree

  Matt Crabtree, CFP ®, earned his Bachelor of Science in Business, Information Systems Management, in 1999, a mini MBA certificate from The School of Management at Yale University in 2004, a certificate in Financial Planning from Pepperdine University's Graziadio School of Business in 2012 and has received the financial industry's most rigorous and prestigious professional designation of Certified Financial Planner ™. After many years in project management, office management, and business sales, Matt began training individuals and organizations in areas of business finance, leadership development, successful negotiations, sales management, and customer service excellence. Matt has trained individuals and various units within the U.S. Department of Defense, as well as corporate organizations including IBM (technology), Accuray (healthcare-technology), and Gen-Probe (molecular diagnostics). Matt's natural aptitude for explaining his material in an easy-to-understand and enjoyable manner allows each student to gain insights into areas that are often considered challenging.

  Show Description

  
  

• Twelve Steps to a Successful Job Search
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  World-renowned author and career advisor shows you how to get the job you want quickly and easily and in any economy.

  
  

  Get the job you want in any economy. In this course you will learn to identify the job that is best for your needs. You will then be given complete step-by-step instructions on how to get that job, regardless of your level of expertise or state of the economy. You will learn how to build rapport with any interviewer, both verbally and non-verbally, while mastering the six phases of a successful job interview. This motivational course will increase your confidence, help you feel great about yourself, and provide you with the foundation you need to get the job you want!

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Learn how to get the job you want quickly, easily, and in any economy from a world-renowned author and career advisor. This course will help you identify the job that is best for your needs and provide complete step-by-step instructions on how to land it.

  
  

  Developing and Maintaining a Positive Attitude Throughout Your Job Hunt

  Lost your job or frustrated in your existing occupation? A job search can be challenging, but don't let circumstances get you down. In your first lesson, you will learn how to develop and maintain a positive and winning attitude throughout your job hunt, so you can be prepared for any challenges ahead.

  Identifying Key Selling Points That Differentiate You From Your Competition

  One of the best ways to build a solid foundation for your job search is to identify your core strengths and competencies. In this lesson, you will learn how to identify those aspects of your personality and experience that will differentiate you from your competition and give you a winning edge.

  Defining Your Ideal Job

  Many job-hunters say, "I just want any job". That attitude won't cut it in today's economy. If you don't know what you want, how are you going to get it? This lesson guides you through step-by-step exercises that will help you define the job you really want.

  Creating a Powerful Message - How to Write Eye-Catching Resumes and Cover Letters

  Advertising is one-way companies promote their products. When job hunting, you are the product, so you will need a solid message. Your advertising materials will be your cover letters and resumes. This lesson looks at how to create a winning message, so companies want to interview you.

  Networking and Finding Job Opportunities

  Jobs rarely show up and fall in your lap. Sometimes you have to go out there and create your own opportunities. In this lesson, you will learn about where and how you can network to find the best job opportunities for you.

  Convincing a Company to Hire You Even When No Jobs Are Available - Creating Your Personal Business Case

  Sometimes you have to convince a company to create a position that might not currently exist. This lesson explores the ways you can demonstrate the value you bring and how to develop a message that can make companies want to create a position for you.

  Selling Yourself to get the Interview

  There are many ways to find job opportunities. But just finding the opportunity isn't enough. You have to convince the hiring manager that you should be considered. This lesson will show you how to sell yourself so companies want to grant you an interview.

  Preparing and Practicing for the Interview

  Once secure the job interview, your work has just begun. This lesson talks about how to practice and prepare for any job interview. You will also review the 50 interview questions that are most commonly asked, so you can practice and prepare your responses.

  Knowing the Traits Interviewers Want in Their Ideal Candidates

  Knowing what interviewers want is one of the keys to winning the interview. This lesson identifies the top qualities and characteristics that interviewers look for in ideal job candidates.

  Mastering the 3 Phases of a Successful Interview

  You can prepare all you want for the interview, but the ultimate test is the interview itself. The interview is what ultimately makes or breaks your chances of winning the job. This lesson breaks down the interview into three phases.

  Following-Up After the Interview

  The job-hunting process doesn't end with the interview itself. To really make yourself stand out from the crowd, you will need to have solid follow-up after the interview. This lesson teaches you the proper way to maintain communication after your interview so that you can secure a job offer.

  Accepting, Rejecting, and Negotiating Job Offers

  If you've followed the first 11 lessons, hopefully, you will be flooded with job offers. Once you get these offers, what should you do? This lesson explores the ins and outs of accepting, rejecting, and negotiating job offers so have the best eventual outcome—landing the job you want at a salary you desire!

  
  

  What you will learn

  • Learn how to use direct marketing techniques to sell yourself to potential employers
  • Learn the three phases of a successful job interview
  • Discover how to leverage the Internet, networking, and a host of other tools to land great jobs
  • Learn to identify and prioritize the key advantages that differentiate you from your competition

  How you will benefit

  • Discover how to create resumes and cover letters that are powerful, grab attention, and make companies want to interview you
  • Establish your own goals and define your ideal job so you can focus your career objectives
  • Gain confidence in your ability to acquire interviews and job offers - even in a tough, competitive economy
  • Get the job you want at the pay you want

  
  

  Todd Bermont

  Todd Bermont is a world-renowned job-hunting expert, author and speaker, known for inspiring audiences across the globe and helping people find their ideal job. As a top-level manager, for a Fortune 1000 company, Mr. Bermont interviewed, hired, trained, mentored, and motivated employees worldwide. He has appeared several times on radio and television including CNN, FOX, Money Matters, USA Radio Network, Cable Radio Network and TVN-24 in Poland. Mr. Bermont has also been quoted in newspapers across the globe including the Chicago Tribune, LA Times, New York Newsday, Cleveland Plain Dealer and Gazeta Wyborcza. Todd Bermont has also been a guest lecturer at the University of Chicago and served on the Leadership Committee for the University of Chicago's Graham School. In addition, he has been a featured speaker on the topics of job hunting and career transition at Women for Hire, Women in Direct Marketing, Chicago Public Schools and the Career Transitions Center of Chicago. Additionally, Mr. Bermont has won several awards including the "Certificate of Merit" by Writer's Digest Magazine and the "National Leadership Award" by the U.S. Congressional Small Business Advisory Council. Mr. Bermont's books are amongst the most popular and have been endorsed by famous celebrities such as Brian Tracy, Roger Dawson and Les Brown. Todd Bermont's most recent book on job hunting is titled 10 Insider Secrets to a Winning Job Search.

  Show Description

  
  

• Mastery of Business Fundamentals
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Acquire practical experience in strategic planning, management, and finance without enrolling in an MBA program.

  
  

  Are you interested in acquiring practical business experience in strategic planning, management, and finance without enrolling in an MBA program? This course is for you!

  You'll understand the significance of strategic planning and discover how external and internal environmental factors affect an organization. You'll learn about organizational structures, performance measurements, financial investment models, budgeting, ethics, workplace politics, and more! This course will provide you with in-depth knowledge of the business environment.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Acquire practical experience in strategic planning, management, and finance without enrolling in an MBA program. This course will provide in-depth knowledge of the business environment, including ethics, organizational structures, performance measures, financial investment models, budgeting, and more.

  
  

  The Basics of Strategic Planning

  In the first lesson, you'll learn the ins and outs of strategic planning. You'll find out why you need to define your business in terms of the customer and why you must have the right ingredients in place to meet customer demands. The lesson will discuss how environmental factors, such as technology and economics, shape your company. You'll also see how the internal environment determines how well your organization responds to opportunities and threats.

  Strategic Plan Implementation

  Memorize the phrase, "Plan your work and work your plan" because it has great applicability to strategic planning. You'll begin this lesson by learning about the elements you must use to effectively implement your strategic plan. You'll study vision statements, move on to purpose and mission statements, and discuss goals, objectives, strategies, policies, and procedures. Next, you'll focus on company culture and find out why planning is beneficial. Finally, you'll look at the major strategic choices that you can choose from, ranging from core business focus to insolvency.

  Organizational Concepts

  Organizing is a critical topic that many companies struggle with. Once you have a good idea of how to develop and implement a strategic plan, you need to take the next step. This lesson will discuss how to organize resources so employees can perform job duties and relate to one another in the most effective way possible. You'll learn the purpose of organization and present several coordinating principles, including authority, power, and span of control. You'll also spend time exploring the staffing function and evaluate the elements—recruitment, selection, appraisal, and development—and study six different forms of organizational charts.

  Motivation, Leadership, and Control

  This lesson will discuss three key management principles: motivation, leadership, and control. Motivation and leadership, as compared to control, represent a more subtle side of business. While control focuses on concrete things such as analysis and procedures, motivation and leadership rely on less tangible factors. You'll begin the lesson by defining motivation, exploring four theories of motivation, and then moving into leadership. You'll learn about the types of leadership and see how delegation and empowerment differs. You'll finish up by investigating control and learning how to effectively use three different control processes.

  Overview of Accounting

  This lesson and the next four to follow will help you increase your mastery of financial fundamentals. It's important that you increase your readiness to use financial information to identify and understand problems and opportunities, and also make decisions. The lesson will discuss the elements of the general ledger, explore a few key accounting terms, contrast accounting and bookkeeping, and investigate the different types of accounting. You'll learn about vital accounting concepts, such as the accounting equation, debits and credits, and the cost principle.

  Statements and Cash Flow

  Now that you have the basics of accounting safely under your belt, it's time to start looking at how to apply financial information. You'll start off by reviewing two financial statements that you find at nearly every organization—the balance sheet and the income statement. Without these two documents, it's impossible to determine how a firm is performing. After you learn about the balance sheet and the income statement, you'll also learn how to account for inventories and understand about the significance of cash flow. The lesson will explain why sound cash management helps any company stay on the right path.

  Cost Concepts

  Cost is the price you pay to acquire, maintain, produce, or use materials or services. Since most firms account for their operations at cost, it's essential that you understand how costs are determined and used. This lesson will discuss the nature of discretionary, relevant, sunk, and variable costs, and many more. You'll also discover how managerial accounting differs from financial accounting.

  Financial Planning and Investing

  The largest investment that many businesses make is in their land and buildings. Firms also make smaller, more frequent investment decisions for items such as equipment and fixture purchase and replacement. In this lesson, you'll learn about the different types of investment decision-making models, including average rate of return (ARR), payback period, discounted cash flow (DCF), net present value (NPV), and internal rate of return (IRR). You'll also examine the nuts and bolts of financial planning.

  Budgeting

  In the last lesson about financial matters, you'll wrap things up by examining budgeting. In order to be successful and make meaningful decisions about the future, you must look ahead. One way to do this is by preparing budgets. Accounting, as a major organizational function, supports a number of different types of budgets. You'll learn how to use the major budgets, including the department administration budget (also known as an expense budget), the production materials budget, the maintenance, repair and operating (MRO) budget, the capital budget, and zero-based budgeting.

  Performance Measurements

  In this lesson, you'll examine performance measurements as a way to keep track of progress. Studies reveal that if you don't measure a process, you can't properly manage it. The lesson will begin with a discussion on how human nature affects performance measurements. You'll learn about the attributes of effective performance measurements and see how traditional and progressive performance measurements differ.

  Business Law and Contracts

  The topic for this lesson is business law. The objective is to help you develop a good overview of business law and also learn about some important concepts, such as the principal-agency relationship and the basics of contracts. You'll begin by reading about the nature of laws, move on to explore the basics of a legal system, and then learn about the essence of commercial law.

  Forms of Organization, Politics, and Ethics

  Now that you have a basic understanding of business law, you'll take a look at the four most popular organizational forms: sole proprietorship, general partnership, limited partnership, and corporation. You'll spend some time learning about organizational politics, because wherever people work together, there will be politics. The lesson will go over "good" and "bad" politics and discuss how ethics relates to politics.

  
  

  What you will learn

  • Discover how external and internal environmental factors affect an organization
  • Learn about various organizational structures
  • Understand how to use leadership, motivation, and control for maximum impact
  • Learn how successful organizations use performance measurements to stay on track
  • Master the fundamentals of accounting
  • Learn the basics of financial planning and budgeting methods
  • Gain an understanding of the basic principles of business law
  • Learn about ethics and organizational politics

  How you will benefit

  • Gain practical business experience that will help you in your current role without enrolling in an MBA program
  • Use this course to determine if enrolling in an MBA program is the right next step for you
  • Open the door to additional opportunities as you come to fully understand the business environment around you

  
  

  Tony Swaim

  Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

  Show Description

  
  

• Purchasing Fundamentals
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Improve your company's bottom line by mastering the fundamentals of purchasing.

  
  

  Discover and master the fundamentals of purchasing by understanding your strategic and tactical roles as a purchasing practitioner. Improve your company's bottom-line profitability by learning and implementing key concepts such as negotiation, supplier sourcing and qualification, outsourcing and make-or-buy analysis. Learn the basics of supplier partnerships, capital budgeting and green buying.

  In this online course, you will learn how to define internal customer needs, generate purchase requisitions and purchase orders, expedite, trace and receive supplier deliveries, maintain effective purchasing records and create and manage various purchasing budgets. You'll learn about business law, contracts, leasing, Six Sigma and total quality management (TQM). You will also learn how to recruit, select and evaluate purchasing personnel, and learn the importance of business ethics.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Master the fundamentals of purchasing by understanding your role as a purchasing practitioner. This course will help you define internal customer needs, generate purchase requisitions and purchase orders, manage supplier deliveries, maintain records, manage budgets, and more.

  
  

  Contributions of Purchasing

  In this first lesson, you'll learn about the various types of professional purchasing certification, including those offered by the Institute for Supply Management (ISM) and the National Institute of Government Purchasing (NIGP). You'll explore the breadth of the purchasing body of knowledge and identify several areas where purchasing provides value to organizations. You'll also discover the significance of buying on a total cost basis and learn how savings you generate for purchased materials and services improve your company's bottom-line profitability.

  Organizational Strategy and Purchasing Response

  In this lesson, you'll learn how to set a vision and mission statement, and how to develop objectives and strategies. The lesson will also discuss the mechanics of creating purchase requisitions and purchase orders and how to use them effectively. You'll finish up by exploring different conditions that benefit from negotiation and the steps and techniques that contribute to a successful outcome.

  Elements of the Purchasing Cycle

  All organizations use a purchasing cycle to manage buying activities. To help you effectively manage purchasing activities, this lesson presents a seven step-cycle that begins with need recognition and ends with receipt of delivery. You'll explore the first five steps in depth and see how specifications, branding, and samples are three common methods for defining user needs. You'll also learn about four different forms of competition (monopoly, oligopoly, full competition, and perfect competition) and see how competition affects prices.

  The Purchasing Cycle (Conclusion); Make or Buy Analysis; Leasing

  In this lesson, you'll conclude your exploration of the purchasing cycle by learning about steps six and seven (perform follow-up and receive the delivery). Then, you'll examine expediting, follow-up, and tracing as methods to enhance on-time deliveries. You'll also learn how purchasing supports the receiving function and discover the underlying concepts of make or buy and leasing.

  Supplier Sourcing

  As a purchasing professional, you depend on your suppliers. After all, without capable suppliers, it would be very difficult (if not impossible) to meet your organization's needs. For that reason, this lesson will discuss the importance of proper source selection and how to prepare a prospective supplier list. You'll find out how to evaluate each supplier-sourcing element and determine when to conduct a supplier visit.

  Green Buying; Purchasing Records; Competitive Bidding

  Green buying is an extremely important organizational concept. Firms that use it successfully can achieve internal objectives and also satisfy societal goals. This lesson will discuss the purpose of green buying and review its 3Rs (reduce, reuse, and recycle). To help you locate historical information when you need it, you'll investigate the various types of purchasing records and learn about electronic record keeping and reporting. You'll also learn all about competitive bidding and understand how to use a request for quotation (RFQ) or a request for proposal (RFP).

  Business Law, Contracts, and Legal Forms of the Organization

  This lesson will discuss important legal matters that purchasing professionals encounter daily. You'll begin by looking at business law and then move on to contracts. You'll learn about the principal-agency relationship and the four major forms of organization (sole proprietorships, general partnerships, limited partnerships, and corporations).

  Six Sigma and Total Quality Management; ERP/MRP II

  Suppliers rely on manufacturing and quality systems. Purchasing professionals need to know about these systems because their use (successful or unsuccessful) highly influences suppliers' abilities to fill your purchase orders on-time, with quality, and at a desirable price. In this lesson, you'll look at Six Sigma and Total Quality Management (TQM), and identify how these philosophies and methodologies benefit organizations. You'll learn about the elements of a supply chain, Manufacturing Resource Planning (MRP II), and Enterprise Resource Planning (ERP).

  Introduction to Budgeting

  Purchasing, as a major organizational function, is involved with a number of different types of budgets. These budgets include the purchasing department administration budget (also known as an expense budget), the production materials budget, and the maintenance, repair, and operating (MRO) budget. To use budgets wisely, you need to know how they work, what they are supposed to accomplish, and how they are constructed. In this lesson, you'll discover the primary purposes, advantages, and disadvantages of budgets. The lesson will cover how to select a budget period, review variable budgets, and understand budget variances.

  Capital Budgeting

  For many organizations, capital expenditures represent the largest disbursement of funds. Purchasing practitioners play a number of roles in capital budgeting, including assisting with requests for capital expenditures, serving on capital budget evaluation committees, and leading teams to acquire capital assets. This lesson will help you effectively participate in those activities. You'll learn the definition of capital budgeting, understand the initiation process for capital request proposals, and examine different justification methods for project proposals.

  Supplier Partnerships; Ethics and Organizational Politics

  A supplier partnership is a fairly recent type of arrangement. It characterizes a progressive way for sellers and buyers to work together. Supplier partnerships require an extensive amount of preparation and commitment, but the payoff is substantial for firms that succeed. This lesson will discuss the prerequisites and elements of a supplier partnership. You'll also explore ethics and organizational politics and study their effects on purchasing practitioners.

  Recruiting, Training, and Evaluating Purchasing Personnel

  In the final lesson, you'll discover how to recruit, select, and evaluate purchasing personnel. Then, you'll learn how to implement a performance planning process, including administering performance reviews. Finally, you'll find out why so many people dislike giving performance reviews and get tips on how to make your reviews more meaningful.

  
  

  What you will learn

  • Understand the strategic and tactical roles as a purchasing practitioner
  • Learn the basics of supplier partnerships, capital budgeting and green buying
  • Learn how to define internal customer needs
  • Discover how to generate purchase requisitions and purchase orders
  • Learn how to expedite, trace and receive supplier deliveries
  • Examine how to maintain effective purchasing records
  • Understand how to create and manage various purchasing budgets

  How you will benefit

  • Discover and master the fundamentals of purchasing
  • Learn how to recruit, select and evaluate purchasing personnel who can help you get the job done
  • Open the door to new opportunities as a purchasing practitioner

  
  

  Tony Swaim

  Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

  Show Description

  
  

• Understanding the Human Resources Function
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Learn to handle basic human resource functions to ensure the best possible results.

  
  

  No matter what role you play in an organization, you are all affected by human resources. This course is designed to help people without experience in human resources to understand this very vital link in the organizational chain. It will prepare both managers and business owners to handle basic human resource functions in a way that will ensure the best possible result. In particular, attention is given to the hiring process, including ways to locate quality employees in a competitive labor market. Employee rights and the legal side of the human resource field are also covered.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Learn the essential role of human resources in successful organizations. This course will help you understand this very vital link in the organizational chain, so that managers and business owners can feel prepared to handle basic human resource functions.

  
  

  The History of Human Resources

  Do you ever wonder why the field of human resources is the way it is? How it has evolved? In your first lesson, you will travel through history to explore the roots of human resources. You will see how the modern human resource function has evolved from trade guilds, through the industrial revolution, to modern times.

  Human Resources Functions in Today's Organization

  What exactly does the human resource professional do on the job? In this lesson, you will take a look at the variety of vital activities that are frequently included in the human resources function. This variety can include everything from recruiting, hiring, and retaining employees, to labor management relations and workplace safety and training.

  The Hiring Process: Part 1

  How does someone go about finding and hiring a new employee? The initial preparation for hiring is often done in the quiet of an office, which may make it seem like new employees just magically appear. This lesson explores what goes on in that quiet office—focusing on preparing advertisements and application forms, reviewing and screening applications, conducting interviews, and verifying information.

  The Hiring Process: Part 2

  Interviews and background checks are key components of the hiring process. The interview is your chance to evaluate the job applicant in person to see how well their skills match your job requirements. This lesson looks at each part of the interview—from setting it up and to rating the person after the interview.

  Finding Employees in a Competitive Labor Market

  How do you get someone to apply for a job? Solid recruiting practices using both traditional and nontraditional techniques will ensure that you have a large pool of applicants from which to pick and choose. Traditionally, many companies simply run a classified job ad when they need a new employee, but in this lesson, you will explore other alternatives that may be equally effective in recruiting.

  Retaining Quality Employees

  What motivates a quality employee to stay on the job? What can you do to keep employees happy and working? In this lesson, you will learn how to analyze job satisfaction and the factors that keep employees happy.

  Respecting Employee Rights

  What rights do employees have? What are moral rights and how can the company protect them? What is the difference between a moral and a legal right? This lesson explores both moral and legal rights and how they can be used to benefit employees.

  Laws Relating to Human Resources

  What legal responsibilities does a company owe its employees? This lesson provides an overview of the many laws that impact the workplace. You will examine laws that govern union-management interactions, prohibit discrimination, set wage and hour requirements, and enforce safety standards.

  Policy Making

  Do you have a policy manual at work? What policies are included in the manual? How does anyone ever decide what policies to include? In this lesson, you will learn about policy manuals—what they should include, what policies are most common, and how you can ensure your policies comply with the law.

  Employee Communications

  How can workplace communication be effective? What should you do to ensure that communication is taking place on a regular basis? This lesson focuses on the need for effective communication programs at work and how to implement them. You will find out how to keep communication running smoothly throughout the organization.

  Administration of Employee Benefit Programs

  What should a strong employee benefit program include? What is involved in putting a benefit package together? Benefits are a great way to attract and keep employees. This lesson explores common employment benefits as insurance and retirement.

  Human Resources—A Source of Quality

  Have you ever wondered what makes a human resource professional successful? In your final lesson, you will learn the eight habits that successful professionals adopt. You will leave with the insight and ability to achieve excellence at work.

  
  

  What you will learn

  • Learn to handle basic human resource functions effectively
  • Understand the hiring process, including ways to locate quality employees in a competitive labor market
  • Examine employee rights and the legal side of the human resource field
  • Learn how to conduct effective interviews
  • Gain a new respect for the vital role Human Resources plays in an organization

  How you will benefit

  • Gain confidence in your ability to relate to employees and coworkers in an appropriate way
  • Learn to make better hires even in competitive markets
  • Open the door to new opportunities in entry-level HR positions

  
  

  Ann Nevers

  Ann Nevers holds a law degree and a master's in health law. She works in dispute resolution for business, employment, and health care and regularly teaches courses in these areas. She has published numerous academic articles, edited legal manuals, and written chapters on employment, dispute resolution, and health care topics.

  Show Description

  
  

• Supply Chain Management Fundamentals
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Master the fundamentals of supply chain management and prepare for internationally recognized certification examinations.

  
  

  Supply chain management professionals play a key role in capturing customer demands, creating forecasts, developing schedules, ordering and managing inventory, controlling production orders, and maximizing customer satisfaction. This course will help you succeed in the supply chain management field.

  You'll master the fundamentals of supply chain management, including customer demand forecasting, master production scheduling (MPS), material requirements planning (MRP), capacity planning, and production activity control (PAC). The course also includes essential information to help you prepare for internationally recognized supply chain and materials management certification examinations.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Learn what it takes to be a successful supply chain manager. This course will prepare you for internationally recognized certification examinations by teaching you how to create demand forecasts, develop schedules, manage inventory, control production orders, and ensure customer satisfaction.

  
  

  Certification and Systems

  This lesson will discuss professional certification, and you'll get acquainted with APICS, the professional society for supply change management (SCM) practitioners. You'll find out about the concept of an operating system and the use of a supply chain. You'll also learn about Material Resources Planning (MRPII) and the role that it plays in an organization.

  Sales and Operations Planning

  MRPII creates a logical structure for information, activities, and material to flow. While beneficial, MRPII represents only half of what an organization needs to succeed. In this lesson, you'll see the other half of the picture—Sales and Operations Planning (S&OP). It's a dynamic process that can make your company a world-class organization. You'll learn how to successfully use S&OP, identify key focus areas, and appreciate the benefits of following the S&OP cycle.

  An Overview of Forecasting

  In this lesson, you'll examine forecasting—defined as a prediction based on scientific observation. You'll explore the history and nature of forecasting and learn about customer demand. You'll discover how to set forecasting objectives and create a process to develop and update weekly or monthly forecasts.

  Forecasting Techniques

  In this lesson, you'll examine the components of demand: averages, linear trend, seasonality, and cyclical, irregular, and random factors. The lesson will cover many qualitative forecasting techniques, including the Delphi method, panel consensus, and historical analogy. You'll learn about quantitative forecasting by working on problems involving time series (simple and weighted moving average and exponential smoothing) and associative methods (linear regression and multiple regression analysis). You'll start to get a sense of which forecasting methods to use for which situations.

  Advanced Forecasting Topics

  This lesson will conclude the discussion of forecasting. You'll find out about macroforecasting and two forecasting techniques that really fit in the quantitative or qualitative categories: focus forecasting and pyramid forecasting. You'll discover how to develop forecasts for new products, and learn how to use techniques to effectively control your forecasts before they get too far off track.

  Strategy and the Production Plan

  In this lesson, you'll learn how to develop and use a Gantt chart, examine basic scheduling principles, and discover how to overcome production schedule challenges. You'll also learn how to use priority rules to sequence work orders, use shop loading, and manage work orders. Finally, the lesson will teach you all about lead-time. You'll learn to identify its components and about how you can successfully control it.

  Master Production Scheduling

  The topic of this lesson is the master production schedule (MPS). An MPS breaks down the production plan in greater detail. To manage your MPS effectively, you'll need a master scheduler. The lesson will teach you about how the master scheduler converts the production schedule to an MPS, applies a final assembly schedule, and uses available-to-promise (ATP) to satisfy customer orders. You'll also learn how critical it is to measure and control your MPS and methods to keep it moving in the right direction.

  Material Requirements Planning

  The process called material requirements planning (MRP) is one of the great inventions of the 20th century. In this lesson, you'll discover how MRP can help your company. You'll learn about the basics—dependent demand, bills of materials, and inventory records—and study the various reports and schedules. You'll also find out how to lot-size MRP orders and what it takes to implement MRP.

  Capacity Planning

  To succeed with capacity planning, you must manage the present and the future. You need to balance flexibility (being able to meet new and diverse needs in different ways) with capability (doing what you must do now). In this lesson, you'll learn about the goals and requirements to effectively manage capacity. You'll also discover how to use strategic capacity management, rough-cut capacity planning (RCCP), and capacity requirements planning (CRP) to define, plan, measure, and control output.

  Production Activity Control, Part 1

  The last four lessons will discuss production activity control (PAC). PAC is vital because it activates all of your plans, including the MPS, MRP, and your capacity plan. You'll look at the PAC cycle and its requirements and benefits, then learn how to apply backward and forward scheduling, manage bottlenecks, and optimize set up management. The lesson will also cover linear programming as a way to schedule products when you face supply and demand constraints.

  Production Activity Control, Part 2

  In this lesson, you'll examine another method with an acronym: production scheduling and control (PSC). PSC is the part of PAC that carries out your planning, going all the way back to the business plan. By the time you finish this lesson, you'll know how to develop and use a Gantt chart, understand basic scheduling principles, and know how to overcome production schedule challenges. You'll also learn how to use priority rules to sequence work orders, use shop loading, and manage work orders.

  Production Activity Control, Part 3

  In this final lesson, you'll learn all about lead-time. The lesson will identify its components and discuss how you can successfully control it. You'll finish the course by studying operation overlapping as a way to improve production and keep materials flowing smoothly.

  
  

  What you will learn

  • Understand how to represent top management's interests on the shop floor
  • Know how to translate strategic planning, sales and operations planning, and new product introduction into achievable, operational plans
  • Understand all the necessary elements to fulfill the requirements of a formal supply chain cycle
  • Master the fundamentals of supply chain management

  How you will benefit

  • Learn how to succeed in the supply chain management field
  • Prepare for internationally recognized supply chain and materials management certification examinations
  • Open the door to new opportunities in supply chain management

  
  

  Tony Swaim

  Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

  Show Description

  
  

• Talent and Performance Management
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  This course will prepare you for a career as a Talent Management professional. You will learn key issues facing organizations and their ability to attract and retain top talent in order to compete in a global marketplace.

  
  

  This course will prepare you for a career as a Talent Management professional. You will learn key issues facing organizations and their ability to attract and retain top talent in order to compete in a global marketplace.

  You will explore talent management best practices and the effect of onboarding, performance management, and learning & development on employee engagement and retention. You will be prepared to articulate the issues around talent and performance management and to offer solutions, tactics and strategies to attract and retain key talent professionals.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Learn how to prepare for an exciting and rewarding career as a Talent Management professional. This course will teach you how to attract and retain top talent in order to compete in a global marketplace.

  
  

  Talent

  Learn strategies and tactics to attract, retain and manage the best talent.

  Recruiting

  Take an in depth dive into the recruiting process. You will learn about interviewing techniques and practices for assessing both skill and cultural fit as well gain an understanding of how bias can influence the decision-making process.

  Assessing Candidates

  Finding talent that is the right cultural fit for the organization is essential. You will learn how mission, vision and values impact the success of the talent management function. In addition, you will learn about the process and techniques for assessing candidate fairly and introduced to some of the federal legislation that impacts this process.

  Managing Talent

  You will learn about managing talent once they join the team and retention. This lesson explores onboarding/orientation, mentoring/coaching, and learning/development and the role each one plays to keep employees engaged and delivering results.

  Talent Management

  In this lesson, you'll take a look at talent management from an organizational perspective. You will explore creative leadership and change management principles and how these can be leveraged to develop an integrated talent management function.

  Employee Engagement

  Improving employee engagement and performance is at the forefront of issues facing organizations today. In this lesson, you will explore how mentoring and coaching can improve performance. You will also review the performance management process and the impact of this process on employee engagement and retention.

  Employee Performance

  In this lesson, you'll look at the role performance plays in further developing talent. You will be able to distinguish between career management and career planning as part of the overall career development process. You will also explore the role of experiential learning as part career planning.

  High Impact Learning Organizations

  You will learn about HILO's (High Impact Learning Organizations) and what is a high impact learning culture. In addition, you will explore the use of analytics to develop metric in order to assess organizational results.

  Feedback

  You will explore the importance of providing clear, consistent and regular feedback to others and the role of feedback on performance. You will also explore coaching as an organizational competence and the impact coaching has on engagement and performance.

  Teams

  Explore the role high performing teams have on engagement and business outcomes. You will learn about the importance of teamwork, providing a safe environment for sharing ideas, and the importance of trust on achieving organizational goals.

  Talent and Performance Management

  You will explore strategies for managing talent and performance, the importance of alignment with organizational goals, budget considerations and negotiation techniques for achieving compromise that all sides can live with.

  Talent Management Strategies

  Strategy is the focus of this lesson. You will explore the role of leadership and the use of various tools that are essential in developing a talent management strategy that is aligned with organizational objectives and can be successfully implemented.

  
  

  What you will learn

  • Identify strategies for recruiting the right talent
  • Identify the components of an integrated talent management program
  • Define & discern the difference between vision, mission and values
  • Distinguish between onboarding & orientation and identify how it can impact engagement
  • Identify how coaching and mentoring can improve employee engagement and the importance of having a strong learning and development culture
  • Learn guidelines for providing feedback

  How you will benefit

  • You will learn the essence of talent and performance management
  • Learn some approaches to strategic planning
  • Learn how to provide effective feedback to improve performance
  • Understand the challenges surrounding talent and performance management
  • Understand what contributes to an exceptional candidate experience
  • You will be exposed to ideas that can help you better define your own employment brand

  
  

  Anna Smith

  Anna Smith has worked in the human resources field for 30 years and has taught at the university level for over 20 years. She holds a bachelor's degree in business administration from Spalding University, a master's degree in management from Webster University, and a Master Online Teaching certificate from the University of Illinois. She is also a certified Professional in Human Resources from the HR Certification Institute (HRCI), a certified Senior Professional in Human Resources, and an SHRM Senior Certified Professional. Her experience spans many areas of human resources, including recruitment, labor relations, and affirmative action plans.

  Show Description

  
  

• Six Sigma: Total Quality Applications
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Learn to apply the elements and methods of Six Sigma to achieve the highest possible quality.

  
  

  Learn how to effectively apply the elements and methods of Six Sigma. Understand how more than 25 tools and methods relate to the DMAIC (define, measure, analyze, improve, and control) model. Determine the relationship of basic statistics to Six Sigma and learn about the Six Sigma business case, including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods. Discover how to use brainstorming; Pareto charts, and critical quality help define processes, problems, and opportunities. Master the use of other key tools such as cause and effect diagrams, check sheets, scatter diagrams, failure mode and effects analysis (FEMA), and force field analysis.

  In this course you will learn how to apply the DMAIC model each step of the way. You will learn how to define, plan, implement, and close a Six Sigma project. You will also know how to use process capability and how to apply lean thinking. You will understand the basics of advanced Six Sigma tools.

  This course will help you prepare for the internationally recognized Six Sigma Black Belt and Quality Manager exams offered by the American Society for Quality® (ASQ®).

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Learn to apply the elements and methods of Six Sigma to achieve the highest possible quality.

  
  

  DMAIC and Basic Statistics

  In the first lesson, you'll start off by investigating DMAIC, the most popular acronym within the Six Sigma body of knowledge. It stands for define, measure, analyze, improve, and control. Then, to set the stage for the remaining lessons, you'll explore basic statistics. Since many of the Six Sigma methods and tools that will be discussed require that you have a basic knowledge of statistics, you'll need to be well-prepared. The lesson will show you how to apply the measures of location—median, mode, mean—and the measures of dispersion—range, mean absolute deviation (MAD), variance, and standard deviation (SD).

  Six Sigma: The Business Case

  In this lesson, you'll take a look at the business side of Six Sigma. The lesson will start off by discussing strategic planning—a concept that looks at internal strengths and weaknesses and external opportunities and threats. You'll move on to two methods of identifying customer requirements—the voice of the customer (VOC) and quality function deployment (QFD). Next, you'll explore benchmarking, a technique that helps you determine how your company matches up to the competition and industry standards. Finally, you'll look at a few financial methods to help you keep track of key objectives.

  Define: The D of DMAIC

  You can't improve something unless you first define it. To help identify what you're dealing with, you'll begin this lesson by reviewing the first element of the DMAIC model: define. You'll move on and learn about the basic Six Sigma metrics—defects per unit (DPU), defects per million opportunities (DPMO), yield, and rolled throughput yield (RTY). Next, you'll investigate a few team techniques to help define conditions and situations—brainstorming, brainwriting, nominal group technique (NGT), and affinity diagrams. You'll finish up by seeing how Pareto charts and critical to quality (CTQ) relate to process and problem definition.

  Measure Part I: The M of DMAIC

  The next two lessons will tackle the measuring aspect of DMAIC. Along with defining a process, problem, or opportunity, you'll need to measure things before you can improve them. You'll learn about different types of data and gain an understanding of sampling by seeing how it's used to analyze and observe populations. You'll conclude the lesson by examining three graphical methods to measure a population: histograms, stem and leaf diagrams, and box and whisker plots.

  Measure Part II: The M of DMAIC

  As you continue to learn about the measure component of DMAIC, you'll begin this lesson by looking at probability distributions, failure methods and effects analysis (FMEA), and physical measurement. The probability distributions that you'll review (binomial, Poisson, and chi-square) are discrete. You'll study their formulas and see how their distributions compare to the normal curve. FMEA is one of the most popular and effective Six Sigma tools. This lesson will help you learn about FMEA's risk priority numbers (RPN) and also provide a form to help you use FMEA. You'll wrap up the lesson by examining a few members of the physical measurement family—metrology, tensile strength, micrometers, and optical comparators.

  Analyze Part I: The A of DMAIC

  This lesson will present several tools that relate to the third component of DMAIC: analyze. The first order of business will be learning how to make sound decisions and assess risk. After that, you'll look at tools to help you investigate the processes, problems, and opportunities you defined and measured in the earlier lessons. The lesson will teach you how to use regression analyses and cause and effect diagrams. You'll also spend time on force field analysis, storyboards, decision trees, why-why diagrams, and finish up with checksheets and scatter diagrams.

  Analyze Part II: The A of DMAIC

  Are you familiar with the old saying, "A picture is worth a thousand words?" Since you're going to be spending a large portion of the lesson learning about flowcharting, this quotation is very relevant. Flowcharts are a fine tool to define processes and analyze what's taking place. You'll look at the ins and outs and the subtleties of creating and using flowcharts. After that, you'll jump back into the world of statistics and examine hypothesis testing and analysis of variance (ANOVA).

  Project Management Phases

  This lesson and the next one will discuss project management as an essential vehicle to help you achieve your Six Sigma plans. The lesson will begin by discussing the different phases of the project life cycle. Then, you'll move on and examine deliverables. Since they represent what customers expect, you need to know how to create and manage them. The lesson will also define stakeholders and talk about what they expect. It will put special emphasis on the words "customers" and "stakeholders" to represent those inside and outside your organization.

  Project Definition and Scheduling

  Now that you have a good understanding of the different phases of a project and know all about deliverables, you're ready to learn how to "scope" and schedule a project. Scoping refers to making sure that you set the original boundaries for your project. When you understand all the variables of your project and define the scope properly, your plan and the results that follow have a much better chance of meeting stakeholder expectations. This lesson will talk about what is arguably the most valuable item in your project management toolbox—a work breakdown structure (WBS). It will discuss two different versions of WBS and then you'll look at ways to schedule your project.

  Improve: The I of DMAIC

  If you like playing games and solving puzzles, you'll enjoy this lesson. It will address the "I element" (improve) of DMAIC by introducing design of experiments (DOE). Although DOE has been around since the 1920s, it's taken a while for organizations to accept it. The lesson will begin with an overview and discuss what a design and an experiment are. You'll learn about the history of DOE and its nature. Afterwards, the lesson will identify the principles of sound experimental design and help you work on three DOE problems: one factor at a time (OFAT), full factorial, and fractional factorial DOE.

  Control: The C of DMAIC

  This lesson will finish the examination of DMAIC by featuring the final letter—C for control. You'll learn about three different tools to help you control your operations: run charts, control charts, and process capability. The lesson will discuss how to create run charts, give an overview of control charts, and show you how to create two different types of control charts. It will wrap things up by showing you how to use process capability.

  Thinking Lean

  You've just about completed all course requirements except for learning how to think lean—which is the topic of this lesson. Lean thinking means doing more with less. This is one way that companies succeed: providing more satisfaction and more quality with less effort and less frustration. Your focus on lean thinking will consist of eliminating waste, reducing lead time, and minimizing the impact of constraints.

  
  

  What you will learn

  • Learn about Six Sigma business case
  • Develop a basic knowledge of statistics
  • Learn about strategic planning
  • Discover two methods of identifying customer requirements: the voice of the customer (VOC) and quality function deployment (QFD)
  • Learn each component of DMAIC (define, measure, analyze, improve and control)
  • Learn to think lean which means doing more with less

  How you will benefit

  • Effectively apply the elements and methods of Six Sigma
  • Be able to define, plan, implement, and close a Six Sigma project
  • Begin preparing for the Six Sigma Black Belt and Quality Manager exams

  
  

  Tony Swaim

  Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

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• Total Quality Fundamentals
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Learn the basics of total quality management.

  
  

  In this course you will learn how to effectively apply the fundamentals of total quality. You will gain understanding of what quality is and learn about the history of the quality movement. You will discover the role of customers in quality and determine the major elements of a quality system. This course will show you how to master key concepts such as the cost of non-quality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award.

  In this online course, you will learn how successful organizations apply quality to their everyday activities. You will find out how to use teamwork to make the most of your employees' abilities and potential. You will learn to manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quality fallacies and how to lessen their impact.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Learn the fundamentals, history, and key concepts of the total quality movement. This course will teach you how to increase the value of your company through motivational models, leadership, teamwork, and quality standards.

  
  

  Introduction to Quality

  The first lesson will discuss the concept of professional quality certification as defined by the American Society for Quality (ASQ). Next, it will provide you with a universal definition of quality, a challenging proposition because so many people have different ideas of what quality is and what it isn't. You'll learn about the history of the quality movement and see how Six Sigma fits in. The lesson will finish up by examining Total Quality Management (TQM) and discuss its concepts and components.

  Customers and Organization

  Quality is best viewed as a total customer satisfaction package. You satisfy customers by effectively combining products and services. To help you get to know customers better, this lesson will discuss different customer types and how you can minimize customer complaints. You'll discover the role that your organization plays in providing high customer satisfaction by maintaining a quality philosophy and creating quality systems.

  Nonquality Costs and Variation

  Companies often don't pay enough attention to problems until they begin to see sales and profits drop. Because of this tendency, an effective way to get top management's attention and hopefully increase their commitment to quality is to express problems in terms of costs. This lesson will discuss the cost of nonquality (also called the "cost of quality") and its components—external failure, internal failure, appraisal, and prevention costs. You'll also explore the concept of variation and discuss how you can use statistical process control (SPC) to meet customer requirements.

  Assessment and Leadership

  Companies grow by entering new markets and meeting unmet customer needs. To achieve and maintain this growth, it's important to have a healthy organization that has the right mix of leadership and power. In this lesson, you'll learn about the basic leadership styles and two leadership models. You'll also discover how the concepts of distinctive competency, competitive advantage, and organizational assessment position your organization for success.

  Motivation and Change

  In this lesson, you'll learn what makes people tick and how to manage change. Reaching quality levels you desire will require dedication from everyone in the organization, so you need to know what motivates people in order to successfully work with and direct them. Also, as you work with people, you're faced with change. You'll learn about forces for change, why people resist these forces, and how to manage change.

  Team Building and Training

  It seems as if teams are everywhere. Despite the popularity of teams, far too many people report that their experience hasn't been too fulfilling. Six Sigma and quality projects rely on high-performing teams, so it's vital that you learn the secrets of team building. Many companies fail to devote enough time to training. After you complete this lesson, you'll be able to play a large role in making sure that employees receive the right type of preparation. When you finish, you'll have a solid understanding of how to build a strong team and effectively deliver training.

  TEI and Measuring Performance

  When companies decide to improve quality and better satisfy customers, they won't succeed unless all employees are behind these goals. Once you get employee commitment, you need to measure your progress. In this lesson, you'll examine a concept called "total employee involvement" (TEI) that will help you get the most out of every single person at your firm. You'll learn about the role that management and employees play in TEI. You'll also learn how to determine progress by using traditional and progressive performance measurements.

  Standards and Auditing

  Standards and auditing work hand-in-hand. The first helps you plan and the second makes sure that you follow your plans. Firms that conform to standards are more capable of competing. In this lesson, you'll explore the basics of standards and auditing. The lesson will talk about how standards are used and how they're developed. You'll also explore their benefits and discover how they're defined. Regarding auditing, you'll examine their features, explore the different types of audits, and look at why auditing is a challenging activity.

  External and Internal Auditing

  In this lesson, you'll explore how your firm can use external auditing to assess suppliers' capabilities and internal auditing to improve company operations. You'll learn the difference between external and internal auditing. The lesson will also share the nuts and bolts of auditing and show you how to plan and conduct an audit and write a final audit report.

  ISO 9000

  ISO 9000 is one of the main reasons why organizations continue to focus on quality. It's difficult for companies to disregard quality once they make a decision to adopt the ISO 9000 standard. This lesson will start out with some background about ISO, discuss what ISO 9000 represents, identify the challenges of implementing it, and show you a recipe for successfully putting ISO in place. It will also talk about each section of the ISO 9001:2000 standard.

  More Standards and Systems

  In this lesson, you'll tackle a number of topics that will increase your knowledge about quality standards and systems. Although ISO 9000 has a high profile, other methods and structures also play a vital role in quality improvement. First, you'll finish your study of ISO by looking at a series of standards to manage the environment—ISO 14000. Next, you'll dive into the Malcolm Baldrige National Quality Award (MBNQA), an esteemed award given for quality excellence in the United States. Finally, you'll explore three systems that apply to many companies: QS-9000, the Advanced Quality System (AQS), and the Conformité Europeenne (CE) mark.

  Quality Culture and Fallacies

  After you implement everything from the lessons of this course, you can safely say your organization has a quality culture. Without a quality culture, it's difficult to satisfy customers, improve processes, and reduce costs. In addition to learning about quality culture, you'll also examine quality fallacies. You'll finish up the lesson by learning about the most common quality fallacies and what beliefs should take their place.

  
  

  What you will learn

  • Learn the concepts and components of Total Quality Management
  • Learn to minimize customer complaints
  • Discover the cost of non-quality and its components: internal failure, external failure, appraisal, and prevention costs
  • Learn how you can use statistical process control to meet customer requirements
  • Discover how the concepts of distinctive competency, competitive advantage, and organizational assessment position your organization for success
  • Learn why people resist change and how you can manage change
  • Learn how to build a strong team and effectively deliver training
  • Explore the basics of standards and auditing and learn the difference between internal and external auditing and how your firm can use each to improve company operations
  • Increase your knowledge about quality standards and systems
  • Learn to identify the most common quality fallacies

  How you will benefit

  • Learn to effectively apply the fundamentals of total quality
  • Discover how to use teamwork to make the most of your employees' abilities and potential

  
  

  Tony Swaim

  Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

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• Writing Effective Grant Proposals
• Fee: $115.00
  Dates: 5/17/2023 - 7/8/2023

  REGISTRATION FOR THIS CLASS IS CLOSED. This class is already in session.
  

  Learn to prepare grant proposals that get solid results for your favorite organization or charity.

  
  

  Preparing successful grant proposals to receive funding from corporations or foundations requires careful research, meticulous preparation, and graceful writing. Grant administrators will often say that many grant requesters have a limited understanding of the proposal writing process, and as a result their worthy causes lose out.

  If you learn how to avoid the errors that lead to the rejection of your proposal, you will be better prepared to help the causes you most admire. This course will walk you through all of the essential steps, including an important discussion of what you must do when the grant arrives.

  In this course, you will learn how to become fully familiar with the institution or project for which you are requesting support. You will get valuable guidance in preparing a background statement and a brief financial statement to support your request. You will also research some charitable foundation and corporate giving sources.

  Then, you will learn how to put everything together, so you can assemble, write, and submit complete grant proposals to foundations, corporations, and wealthy individuals for any number of your pet projects.

  
  

  Requirements:

  Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

  Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

  Other:

  • Email capabilities and access to a personal email account.

  Instructional Material Requirements:

  The instructional materials required for this course are included in enrollment and will be available online.

  
  

  Learn to prepare grant proposals that get solid results for your favorite organization or charity. Over $200 billion annually is available for worthy causes and most people don't know how to prepare the application that will deliver needed funding. Avoid the mistakes that get applications for wonderful projects tossed into the wastebasket. Learn how to write professional proposals that actually succeed.

  
  

  The Writing Style You Will Need for Your Grant Proposal

  There's nothing magical about preparing a grant request, but in this lesson, you will learn some easy and fun tricks of trade that will help you with all sorts of writing projects, even those beyond grant proposals. Additionally, you will learn some special ways to practice these tricks.

  Thinking About Your Institution the Way Grantors Do

  People who work for causes that they believe in will often care about those causes in a very special and personal way. But grantors, who deal with literally thousands of institutions and causes, have a rather different way of thinking about them. In this lesson, you will put yourself in their shoes and learn how to effectively describe your own cause to anyone.

  Information You Will Need for Your Grant Proposal

  Now that you have tried on your grantor's shoes, it's time to talk about why those grantors look for certain kinds of information and documents. You will learn what these documents are, so you can dig them out and be ready to supply them when you prepare a grant request.

  Special Characteristics of Non-Profit Organizations

  There are lots of interesting things to know about each individual nonprofit organization, but all nonprofits share one thing: They're not in it to for the money. Generally, you can measure a good business by its bottom line—whether it makes money or not. But how do you measure the effectiveness of a nonprofit that needs money? In this lesson, you will start to look into it.

  Finding Funding Sources—Foundations

  The hunt for funding sources is the eternal game of hide and seek that grant writers have to consider. How do you find sources that might be appropriate for you? This lesson will point you toward the most effective research tools available.

  Finding Out About Your Foundation Prospects

  Once you find some foundations that you think might be a good fit for your cause, how do you choose among a field that might include hundreds? In this lesson, you will learn different ways to sift through these foundations, and in the course of this process, you may unearth sources you haven't even considered.

  Finding Out About Your Corporate Prospects

  You have looked at all the possible charitable foundations that fit your cause, but don't stop there. What about the corporate world? Corporations have foundations, but they also have other ways of giving. This lesson focuses on packaging your projects for corporations.

  Doing the Numbers

  Even if you're a word person, you'll need to learn another way to tell your story—by letting the numbers do the talking. The people who review your proposals will attach great importance to numbers, so you can't get away with only describing a project with words. In this lesson, you will learn about preparing numbers effectively. It's not hard to do, but it's essential to the success of your proposal.

  Assembling Your Proposal

  By the time you reach this lesson, you will have all the pieces you need for your proposal. Now it's time to put them all together and add the finishing touches so you can finally put a complete proposal in the mail.

  So You Don't Get a Gift—What Now?

  In the grant writing industry, you won't win them all. But when you do get a turndown, there are positive alternatives to doom and gloom. The suggestions in this lesson will help you deal with those inevitable turndowns.

  So You Get a Gift—What Now?

  Okay, just as you hoped—you did get a gift. There's an old saying in this business: Every gift paves the way to the next. This lesson will ensure you know just how to pave that road.

  Some Thoughts About Writing Grant Proposals to Individuals

  Now that you have all the elements you need for your proposal; can you also send it to an individual? Partially, yes. But you need to think about what would interest an individual and how you can best present your proposal to them; that's what this final lesson covers.

  
  

  What you will learn

  • Learn how to write for all sorts of writing projects as well as grant proposals
  • Learn effective ways to describe your own cause that will stand out to grantors
  • Discover what information and documents you will need to supply with a grant request
  • Learn how to find funding sources using the web
  • Create a complete proposal ready to present

  How you will benefit

  • Gain confidence in writing grant proposals
  • Discover funding sources that are appropriate to your cause
  • Create a proposal that will give you the best chance for finding the funding you need

  
  

  Nancy Robinette

  Nancy Robinette has more than twenty years' experience researching and writing successful grant proposals and raising funds in corporate development, arts, and education for the John F. Kennedy Center, Chincoteague Island Arts Organization, and the Black Heritage Museum among others. She is also a respected instructor at George Mason University and a recipient of the Fox Fellowship research grant.

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