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Course Catalog

Major Case Management (Online)   

This is an independent study, self-paced course.

Presented entirely online, this course will arm you with a solid foundation to efficiently and effectively manage a variety of major case situations including multi-incident investigations, cross-jurisdictional cases, mass arrest projects, and more.

We will take you through the process of handling major cases beginning with the policies and infrastructure that should be in place before a situation occurs. We will examine a typical major case organizational structure and discuss the effective use of chain of command in both single agency and multi-agency situations.

Next we will take you step-by-step through the various components of major case management. You will learn how to handle the initial crisis, manage the crime scene, allocate personnel, track the leads and the investigation, coordinate the assisting agencies, and handle the news media. We will also discuss the pros and cons surrounding the use of 24-hour hotlines, citizen volunteers, confidential sources, special prosecutors, and others.

Throughout the course, you will learn about the state and federal resources available to you during these investigations. You will also learn the case reporting and documentation that should be completed along the way so that proper evaluation and debriefing can be done upon the conclusion of operations.

Topics Include

  • Major case management goals and objectives
  • Types and components of major cases
  • Multiple incident or “crime pattern” investigations
  • Extended resource/long term investigations
  • Multi-jurisdictional major cases
  • Undercover and sting operations
  • Mass arrest projects
  • Operational and support functions
  • Communications plan and information management
  • Lead management and follow-up
  • Single agency and multi-agency task force operations
  • Mutual aid agreements and memorandums of understanding
  • Special problems and common errors
  • State and federal resources
  • After action reporting and debriefing

Audience

New and veteran investigative unit supervisors, patrol supervisors seeking command responsibilities, division commanders, and agency executives.

This course is restricted to sworn and non-sworn law enforcement personnel.

Course Length

24 hours

Online Details

Online environment: This is an independent study, self-paced course. Although there are no specific times that you must be online, you will be required to complete assignments by the deadlines posted within the course. Instructors are available to answer your questions during each module via the help forum.

You should plan to dedicate approximately 24 hours to the course activities. You must be committed to the course and invest the time necessary for successful completion. The course must be completed within 30 days upon registration. Once the 30-day period has ended, you will no longer have access.

Computer requirements: You will complete the course entirely online. A dependable broadband internet connection with a Windows or Mac computer and Adobe Acrobat Reader (free download) are required. 

 

 

Policies

Schedule Changes

This schedule is subject to change without notice. If you have not received an official confirmation email prior to the first day of class, please contact us at (904) 620-4786 or info@iptm.org before traveling or making airline reservations.

Registration and Fees

Full payment must accompany all registrations. You may register online and pay with your Visa, MasterCard, Discover or American Express credit card, or you may download a Registration Form and mail it to IPTM with a check.

Cancellation/Refund Policy

Complete the Cancellation Request Form and return it to IPTM. No telephone cancellations will be accepted. A 20% administrative fee will be assessed to all refunds if the cancellation request is received within 14 days of the course start date. In lieu of a refund, student substitutions can be made or a credit can be issued for a future course. No refunds will be given for no-shows. If materials for an online course were sent to the student, the appropriate materials and shipping costs will be deducted from the refund amount. Materials may be returned to IPTM in their original condition at the student's expense. Once IPTM has received and inspected them, the refund will be processed.

Due to the automated format of online independent study courses and Videos on Demand (VoDs), no refunds or substitutions can be made after registration.

Course Confirmations

A minimum number of registrations must be received for an in-person class to run as scheduled. When the minimum criterion has been met, written confirmation will be emailed to you. Please do not travel or make airline reservations until you receive written notification confirming that the course will run as scheduled.

Transportation and Lodging

Most locations are served by several major airlines. Ground transportation, food and lodging are the responsibility of the student. Special rates have been negotiated at select hotels in Jacksonville for IPTM students. For more information, please visit our Locations/Lodging page or call us at (904) 620-4786.