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Course Catalog

Major Case Management   

This course will arm you with a solid foundation to efficiently and effectively manage a variety of major case situations including multi-incident investigations, cross-jurisdictional cases, mass arrest projects, and more.

We will take you through the process of handling major cases beginning with the policies and infrastructure that should be in place before a situation occurs. We will examine a typical major case organizational structure and discuss the effective use of chain of command in both single agency and multi-agency situations.

Next we will take you step-by-step through the various components of major case management. You will learn how to handle the initial crisis, manage the crime scene, allocate personnel, track the leads and the investigation, coordinate the assisting agencies, and handle the news media. We will also discuss the pros and cons surrounding the use of 24-hour hotlines, citizen volunteers, confidential sources, special prosecutors, and others.

Throughout the course, you will learn about the state and federal resources available to you during these investigations. You will also learn the case reporting and documentation that should be completed along the way so that proper evaluation and debriefing can be done upon the conclusion of operations.

Topics Include

  • Major case management goals and objectives
  • Types and components of major cases
  • Multiple incident or “crime pattern” investigations
  • Extended resource/long term investigations
  • Multi-jurisdictional major cases
  • Undercover and sting operations
  • Mass arrest projects
  • Operational and support functions
  • Communications plan and information management
  • Lead management and follow-up
  • Single agency and multi-agency task force operations
  • Mutual aid agreements and memorandums of understanding
  • Special problems and common errors
  • State and federal resources
  • After action reporting and debriefing

Audience

New and veteran investigative unit supervisors, patrol supervisors seeking command responsibilities, division commanders, and agency executives.

This course is restricted to sworn and non-sworn law enforcement personnel.

Course Length

24 hours

Related Courses

What Our Students Are Saying

  • “Absolutely outstanding. Extremely knowledgeable instructor who literally wrote the book
    on major case management.” – J. D.
  • “Examples given provide clear explanation of how major case management is defined and worked,
    as well as the organizational aspect for success.” – S.W.
  • “Great class. Will definitely recommend this course to other supervisors within my agency.” – A.G.
  • “All areas from major to minor details are considered and explained.” – D.S.
  • ““Instructor was very knowledgeable on topic. He cares deeply about the course, police work and cops.
    Very well done.” – Sgt. S.R.
  • “Excellent class. Concepts are scalable and adaptable to many incidents/investigations and any size agency.” – Sgt. D.A.
  • “Mr. McDevitt is an outstanding instructor. His experience and knowledge is perfect for this course.” – Lt. B.V.
  • “Outstanding! Great experience and humor all in one!” – Det. Sgt. K.M.
  • “Instructor extremely knowledgeable. Case studies and stories applicable to materials…Excellent course!!!” – Lt. B.D.
  • “With riveting accounts of his past case studies, the class flowed from topic to topic effortlessly. The personal and professional experiences shared were incredible!” – Sgt. R.S.
 

Policies

Schedule Changes

This schedule is subject to change without notice. If you have not received an official confirmation email prior to the first day of class, please contact us at (904) 620-4786 or info@iptm.org before traveling or making airline reservations.

Registration and Fees

Full payment must accompany all registrations. You may register online and pay with your Visa, MasterCard, Discover or American Express credit card, or you may download a Registration Form and mail it to IPTM with a check.

Cancellation/Refund Policy

Complete the Cancellation Request Form and return it to IPTM. No telephone cancellations will be accepted. Cancellations made less than 14 days prior to the course start date will incur a 20% administrative fee. In lieu of a refund, student substitutions can be made or a credit can be issued for a future course. Agency credit must be used within one year and cannot be refunded. No refunds will be given for no-shows. If materials for an online course were sent to the student, the appropriate materials and shipping costs will be deducted from the refund amount. Materials may be returned to IPTM in their original condition at the student's expense. Once IPTM has received and inspected them, the refund will be processed.

Due to the automated format of online independent study courses and Videos on Demand (VoDs), no refunds or substitutions can be made after registration.

Course Confirmations

A minimum number of registrations must be received for an in-person class to run as scheduled. When the minimum criterion has been met, written confirmation will be emailed to you. Please do not travel or make airline reservations until you receive written notification confirming that the course will run as scheduled.

Transportation and Lodging

Most locations are served by several major airlines. Transportation, food and lodging are the responsibility of the student. For information on training locations, please visit our Locations page or call us at (904) 620-4786. For courses in Jacksonville, the University of North Florida maintains a list of area hotels on the Campus Travel Management page.

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